Merchant Chargeback Analyst Sr. jobs in Oklahoma

IT Sr Business Analyst - 9601

Ada, OK | Full Time

Posted 2 days ago | Apply before June 10, 2024

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Description

We are currently looking for a Full Time IT Sr Business Analyst to join our Health Business Analysis team located at the Chickasaw Nation Medical Center.
Summary:
Responsible for working with all levels of the organization to elicit, analyze, specify, and validate the business needs of stakeholders, be they customers or end users.
Responsibilities:

• Provides first class customer service - courteous and helpful to all internal and external customer types
• Answers questions in a courteous and professional manner
• Partners with internal and external services as needed to ensure appropriate referral is made
• Greets and engages with a smile
• Determines and meets needs
• Seeks positive experience and outcomes
• Completes all training and development requirements and participates in continuing education opportunities
• Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
• Shares responsibilities for maintaining adequate supplies and equipment
• Maintains general upkeep of work area and maintains a safe environment
• Observes and addresses potential environmental hazards and risks
• Maintains and promotes professionalism
• Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
• Adheres to Chickasaw Nation dress code standards
• May provide break coverage for others as assigned
• May augment staff in other areas as needed based on staffing and needs ratio in regularly assigned unit
• Maintain knowledge of and follow all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
• Facilitate and participate in quality peer and stakeholder reviews of requirement artifacts to ensure requirements are complete, consistent, comprehensible, and are signed-off/approved
• Maintain and reconcile forward and backward traceability of requirements
• Serves as a liaison with stakeholders / internal customers of IT, for understanding and translating the business context, immediate needs, as well as their longer-term vision for the initiatives
• Develop and describe a sufficiently deep and comprehensive understanding of both, the business objectives/ outcomes and the detailed requirements of the stakeholder departments
• Proactively work with stakeholder department teams to improve business process efficency between current and desired state
• Translate conceptual business and user requirements into functional or technical requirements in a comprehensible manner to the whole project team
• Assist with determination of a suitable solution and/or modification of an existing solution, to best serve the short-term and long-term needs of the stakeholders/internal customers
• Develop an understanding of cost and financial implications overall of the business problem and solution options
• Where applicable, assist the QA teams with preparing and executing test plans - Unit Testing/System testing
• Facilitate the business process level UAT with stakeholders/internal customers and securing sign-offs
• Serves as a liaison between third party vendor and internal management
• Participates in the development and implentation of goals, objectives, policies and priorities
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and attending specific qualification schools
• Plans, designs, develops, tests, implements and maintains desktop applications and/or multi-user databases that facilitate the timely, efficient and accurate collection, analysis and management of key clinical data in support of process improvement activities, internal/external reporting requirements and emerging healthcare-related initiatives
• Develops efficient data management and reporting systems; executes effective methodologies to move current reports to new platforms for improved performance; notes and resolves issues around data collection and accuracy in reporting
• Leads efforts to define requirements, deliverables, objectives, resources, and project schedules
• All other duties as assigned

Competencies:
Essential:

• Follow instructions, both written and oral
• Adhere to all scheduling and attendance requirements
• Maintains strict confidentiality in all matters
• Must be able to exert analytical and critical thinking skill
• Must be detail-oriented
• Honesty, truthfulness, reliability, accountability
• Read, understand and apply regulations and policies
• Possess expert knowledge of applying business analytics
• Define problems, collect data and establish facts
• Identify, analyze and repair routine machine problems
• Builds effective working relationships
• Communicates verbally with team, departments, guests and management

Skills:

Experience:
Essential:

• 2 years directly related experience

Education:
Essential:

• Bachelors of Business

Credentials:
Essential:

• Pass gaming background check
• Pass general background check
• Standard Driver's License

Working Conditions:
Essential:

• May work where cigarette smoking occurs
• Mix of office/non-office settings
• Works in an office setting
• Pass pre-employment drug test
• Hand-eye coord, reach and grasp
• Sitting up to 75% of shift
• Standing up to 75% of shift
• Walk up to 50% of shift
• Travels up to 50%

#IND

Job Type: Full-time

Work Location: In person