Merchant Card Customer Service Representative jobs in Oklahoma
Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)
Recently Added Merchant Card Customer Service Representative jobs
Customer Service Representative
- D3S Service
-
Oklahoma, OK
FULL_TIME
-
Benefits:
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Location: 501 N Meridian Ave #108 Oklahoma City, OK 73107
Position Type: Full-time
Company Overview:
D3S Service is a dynamic appliance repair company dedicated to providing exceptional products/services and ensuring customer satisfaction. We are currently seeking a passionate and dedicated Customer Service Representative to join our team and help us maintain our high standards of customer support.
Job Summary:
As a Customer Service Representative, you will be the first point of contact for our customers, providing assistance and resolving inquiries promptly and efficiently. You will play a crucial role in maintaining positive customer relationships and ensuring their overall satisfaction with our products/services. The ideal candidate should possess excellent communication skills, empathy, and a strong desire to help others.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
- Provide accurate information about our products/services, pricing, and policies.
- Assist technicians with placing orders, processing returns, and resolving any issues or concerns they may have.
- Troubleshoot technical problems and provide basic technical support to customers.
- Collaborate with other departments, such as parts and office, to ensure seamless customer experiences.
- Maintain customer records and update information in the database.
- Follow up with customers to ensure their concerns have been resolved satisfactorily.
- Identify opportunities for process improvements and contribute to enhancing overall customer satisfaction.
- Adhere to company policies and procedures at all times.
Qualifications:
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills and the ability to remain calm and courteous under pressure.
- Problem-solving skills and the ability to think quickly on your feet.
- Proficiency in using customer service software.
- Ability to work in a fast-paced environment and multitask effectively.
Benefits:
- Competitive salary
- Health Insurance
- Dental Insurance
- Paid time off
- 10 Days Ago
Customer Service Representative
- Above and Beyond Service Company
-
Edmond, OK
FULL_TIME
- The Customer Service Representative position is a vital link between the field service technicians and our customers. This position is responsible for maintaining clear and effective communication tha...
- 18 Days Ago
Customer Service Representative/Data Entry
- Jackson Hewitt Tax Service
-
El Reno, OK
FULL_TIME
- Jackson Hewitt Tax Service is hiring Customer Service Professionals now to secure staff for the busy upcoming tax season (December through April 2024). We are seeking several full-time customer servic...
- 26 Days Ago
Customer Service Representative
- TTEC
-
Oklahoma, OK
FULL_TIME
- Customer Service Representative Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative working in our site in Okl...
- 1 Day Ago
Customer Service Representative
- Ram Jack Systems Distribution and Manufacturing
-
Ada, OK
FULL_TIME
- Benefits/Perks Comprehensive Health Care Package Short-term and Long-Term Disability Options Life Insurance Options 401k Matching Program Paid Vacations Paid Holidays We provide our team members with ...
- 1 Day Ago
Customer Service Representative (Remote)
- Everlight Solar
-
Oklahoma, OK
FULL_TIME
- Everlight Solar is seeking a skilled highly energetic and motivated individual to join the Everlight Solar team as a Customer Service Representative! This entry level position is full-time, remote, an...
- 1 Day Ago
Merchant Card Customer Service Representative jobs at Popular Companies
Client Service Officer - C11
- Citigroup, Inc.
-
New York, NY
- The Client Service Intmd Analyst is a developing professional role. Deals with most problems independently and has some ...
- 6/11/2024 12:00:00 AM
Client Service Officer (Remote Eligible: AZ, NM)
- Enterprise Bank & Trust
-
Santa Fe, NM
- Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee s...
- 6/10/2024 12:00:00 AM
Dedicated Customer Professional
- Chevron
-
Lacey, WA
- At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard...
- 6/10/2024 12:00:00 AM
Dedicated Customer Professional
- Chevron
-
Penngrove, CA
- At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard...
- 6/10/2024 12:00:00 AM
Dedicated Customer Professional
- Chevron
-
Lemon Grove, CA
- At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard...
- 6/10/2024 12:00:00 AM
Client Service Officer - C11
- Citigroup Inc
-
New York, NY
- The Client Service Intmd Analyst is a developing professional role. Deals with most problems independently and has some ...
- 6/8/2024 12:00:00 AM
Client Relations Representative
- North Inc
-
Saint Louis, MO
- Job Description Job Description Client Relations Representative (Entry Level) North, Inc. values results and is committe...
- 6/7/2024 12:00:00 AM
Client Relations Representative
- Resilience Inc
-
Collierville, TN
- Job Description Job Description Client Relations Representative Currently, we are hiring an Entry Level Client Relations...
- 6/7/2024 12:00:00 AM
About Oklahoma
Oklahoma is the 20th-largest state in the United States, covering an area of 69,899 square miles (181,040 km2), with 68,595 square miles (177,660 km2) of land and 1,304 square miles (3,380 km2) of water. It lies partly in the Great Plains near the geographical center of the 48 contiguous states. It is bounded on the east by Arkansas and Missouri, on the north by Kansas, on the northwest by Colorado, on the far west by New Mexico, and on the south and near-west by Texas. Much of its border with Texas lies along the Southern Oklahoma Aulacogen, a failed continental rift. The geologic figure defi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Representative jobs
$31,011 to $41,634