Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)
FOR WHOME
This job is great for someone looking to work from home 10-20 hours a week during business hours (Monday-Friday 7am-6pm). Perfect for stay at home parents and college students.
COMPANY
Glass Card builds fundraiser cards for schools, non-profits, and other community groups across the country (glasscardapp.com).
DETAILS
You will work from home to make calls to businesses in different cities across the country asking business managers/owners if they want to freely advertise a discount on their local fundraiser card. This is not a sales job, but you will be making lots of calls and emails to businesses asking if they want to participate on their local high school fundraiser card. This is a very common request and most businesses actively want to participate when asked.
PAY
BASE: $12/hr
WEEKLY HOURLY BONUS (minimum): $2.50
WEEKLY HOURLY BONUS (expected): $5.00
ADDITIONAL BONUS FOR HITTING WEEKLY GOAL: $20
TOTAL EXPECTED PAY: $17 - $19 /hr
*Bonuses are guaranteed with the job. It's kind of like sales commission for each business added to the discount card, but you're not selling anything. The service of Glass Card is to get 20 business sponsors for each high school and you get a bonus for each one on your road to completing the card.
Job Type: Part-time
Pay: From $14.50 per hour
Expected hours: 10 – 20 per week
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Work Location: Remote