Member Services Supervisor jobs in Arizona
Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Member Services Supervisor jobs
AmeriCorps Member Supervisor
- ASU Career Services
-
Arizona, AZ
FULL_TIME
-
Job Description
The AmeriCorps member supervisor will participate in daily lab duties on an NIH/NICHD funded research projects. The AmeriCorps member supervisor will manage the SAGE program and all its operations and projects to provide direct service to the community partnering sites. The AmeriCorps member supervisor will also manage a team of AmeriCorps members from the recruitment process to monitoring the work that is completed on a weekly basis.
We are seeking a supervisor who will oversee the progress of AmeriCorps members as they work on our NIH project called SAGE, as well as other research projects we are partnered with at Edson College, ASU. This individual will ensure that all tasks are completed efficiently and effectively, contributing to the success of our research initiatives.
Job Family
Research & Laboratory
Department Name
Edson Sponsored
Full-Time/Part-Time
Part-Time
VP Code
VP/EXEC VICE PROV DPC
Scope of Search
Open
Grant Funded Position
This is a grant funded position. Continuation is contingent on future grant funding.
Salary Range
$20.40 per hour
Close Date
10-June-2024
Category
01
Essential Duties- Conducts research, recruitment, enrollment, data collection
- Under limited supervision, plans, organizes and leads the NIH grant funded programs, overseeing all operations and projects to provide direct service to community partnering ECE sites
- Responsible for recruitment, selection, and onboarding of AmeriCorps members. This includes outreach efforts over a variety of platforms, including ASU job fairs, events, and other networks.
- Supervise a team of AmeriCorps members, handling tasks from recruitment to weekly performance monitoring
- Executes and reports on various survey processes for students, provides data for the grant report.
- Manages the intake processes and records for AmeriCorps. Creates and provides orientation and initial training for the AmeriCorps team, including team building, workshops, and an overview of all requirements and expectations.
- Develops and maintains relationships with AmeriCorps members, partners, and staff. Takes the lead on recognition for AmeriCorps members, including facilitation of the completion ceremony, and nominations for awards.
- Maintains detailed records of daily laboratory tasks.
- Inventories and requisitions supplies.
- Trains students in the operation of equipment and/or in the performance of technical procedures.
- Travels to research sites and conduct collection of field testing for child motor skills, and intervention implementation (mileage reimbursement).
- Maintains detailed records of data for computer input and records computer output.
- Organizes data, prepares data for computer input and records computer output.
- Conducts library and online searches to find research information on related procedures and techniques that can be used in the laboratory and/or field.
- Other duties as assigned
Bachelor's degree in a field appropriate to the area of assignment; OR, Four years research experience appropriate to the area of assignment; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.
Desired Qualifications- Experience in managing programs and supervising teams
- Evidence of being able to speak, write and read in Spanish/English (bilingual) is preferred
- Experience in working in the community with culturally diverse groups of people
- Demonstrated knowledge of the principles and techniques of research recruitment, enrollment, and participant confidentiality
- Demonstrated knowledge of research methods, data collection, data entry, data proofing, and analyses.
- Experience in performing in a professional manner and in collaboration with a variety of individuals
- Experience working with pre-school/head start school systems
- Experience working with diverse pre-school/head start student populations (including first generation, and low-income)
- Experience recruiting for research studies
- Experience on implementing physically active interventions
- Experience providing training
- Evidence of effective communication skills
- Experience prioritizing workload
- Analyze and report results of tests conducted
- Use communication skills to perform the essential duties
- Conduct lab tests using appropriate equipment and protocols
- Deliver presentations
- Maintain databases and develop reports
- Regular activities require the ability to quickly change priorities which may include and/or are subject to change resolution of conflicts
- Required to stand for a varying length of time and walk moderate distances to perform work
- Schedule appointments and maintain calendar for director and teachers
- Type on a keyboard
- Use lab equipment (i.e. computer, salivary test kits)
- Use basic math and a calculator
- Use computer equipment and software
- Work in an office setting and use office equipment (i.e. printers, copiers, telephones)
- Ability to lift 25 lbs.
The Edson College of Nursing Health Innovation is distinguished as a model for excellence and inspiration in nursing and interprofessional practice, education, and research to advance knowledge and innovative practice models, and new solutions to optimize the health and well-being of our diverse local, national, and global communities.
Project: SAGE stands for Sustainability via Active Garden Education. SAGE helps improve physical activity, healthy eating and child safety in early care and education centers. SAGE is a gardening and safety program provided by teachers, trained students, and staff from Arizona State University. SAGE works with groups in the community to improve the health of Latino children in Phoenix. SAGE is currently focused on introducing open-air garden-based education.
ASU Statement
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco
Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.
Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.
Employment Verification Statement
ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
Fingerprint Check Statement
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.
Instructions to Apply
Application deadline is 3:00PM Arizona time on the date indicated.
Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.
Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.
ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.
Only electronic applications are accepted for this position.
IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience. - 8 Days Ago
Supervisor
- OLYMPUS BUILDING SERVICES INC
-
Tucson, AZ
OTHER
- Job Details Level: Experienced Job Location: Pima Community College - Tucson, AZ Position Type: Full Time Salary Range: $38,000.00 - $42,000.00 Salary/year Job Shift: Graveyard Job Description Job Sum...
- 2 Months Ago
Member Services
- Troon
-
Scottsdale, AZ
PART_TIME
- Terravita Golf & Country Club is excited to announce the exceptional career opportunity of Member Services. Qualified candidates will thrive in a hospitality environment and be highly focused on provi...
- 19 Days Ago
Supervisor for Immigrant Children Services
- Health Readiness Resources
-
Yuma, AZ
FULL_TIME
- Job Overview:We are seeking a SUPERVISING Therapist for the Federal Child Well-Being Professional to join our team. The ideal candidate must be proficient in English for this role. The Well-being Prof...
- 2 Days Ago
Supervisor for Immigrant Children Services
- Health Readiness Resources
-
Tucson, AZ
FULL_TIME
- Job Overview:We are seeking a SUPERVISING Therapist for the Federal Child Well-Being Professional to join our team. The ideal candidate must be proficient in English for this role. The Well-being Prof...
- 2 Days Ago
Supervisor - Exceptional Education Services
- TUBA CITY UNIFIED SCHOOL DISTRICT #15
-
Tuba, AZ
FULL_TIME
- TUBA CITY UNIFIED SCHOOL DISTRICT #l5Job DescriptionSupervisor- Exceptional Education ServicesUnder the supervision of the Superintendent and in cooperation with other District administrators, the Exc...
- 3 Days Ago
Member Services Supervisor jobs at Popular Companies
Bilingual Member Services Coordinator
- TEKsystems
-
Fort Lauderdale, FL
- *Description:* Responsible for communicating with physicians and patients regarding plan benefits and eligibility. This ...
- 6/10/2024 12:00:00 AM
Idaho Member Services Coordinator
- Northwest Youth Corps
-
Boise, ID
- Northwest Youth Corps Member Services Coordinator LOCATION: Northwest Youth Corps Boise, Idaho Office. Will require 20% ...
- 6/10/2024 12:00:00 AM
Member Service Representative
- Ymcade
-
Wilmington, NC
- ** Member Service Representative** **Job Category****:** MEMBER SERVICES **Supervisor****:** Malinda Leonard **Requisiti...
- 6/10/2024 12:00:00 AM
Retirement Account Specialist
- State of Idaho
-
Boise, ID
- Description Retirement Account Specialist Notice: Applications will be accepted through 4:59 PM MST on the posting end d...
- 6/10/2024 12:00:00 AM
Health & Welfare Member Services Supervisor
- UFCW EMPLOYERS BENEFITS PLANS OF NORTHERN CA
-
Concord, CA
- Job Description Job Description OVERVIEW: Established in 1957, UFCW and Employers Trust, LLC, also known as the Trust Fu...
- 6/9/2024 12:00:00 AM
Member Service Supervisor
- LHH
-
Concord, CA
- Member Services Supervisor LHH Recruitment Solutions is currently seeking a Member Service Supervisor in Concord, CA. Th...
- 6/8/2024 12:00:00 AM
Member Service Coordinator (Assistant Manager) - Peoria Service Center. Aurora, CO
- Ent Credit Union
-
Aurora, CO
- ** Member Service Coordinator (Assistant Manager) - Peoria Service Center. Aurora, CO** **Job Category****:** Service Ce...
- 6/7/2024 12:00:00 AM
Part Time Member Service Representative
- GECU
-
El Paso, TX
- Job Description Are you passionate about making a positive impact in the community you live in? Do you want to be on the...
- 6/7/2024 12:00:00 AM
About Arizona
Arizona (/ˌærɪˈzoʊnə/ (listen); Navajo: Hoozdo Hahoodzo Navajo pronunciation: [xòːztò xɑ̀xòːtsò]; O'odham: Alĭ ṣonak Uto-Aztecan pronunciation: [ˡaɺi ˡʂonak]) is a state in the southwestern region of the United States. It is also part of the Western and the Mountain states. It is the sixth largest and the 14th most populous of the 50 states. Its capital and largest city is Phoenix. Arizona shares the Four Corners region with Utah, Colorado, and New Mexico; its other neighboring states are Nevada and California to the west and the Mexican states of Sonora and Baja California to the south and so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Supervisor jobs
$59,793 to $75,041