Member Services Representative, Sr. jobs in Indiana
Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative, Sr. jobs
- Anytime Fitness
-
Ellettsville, IN
PART_TIME
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The Member Services Representative
Objective:
The Member Services Representative is responsible for growing the membership base and connecting members to the Personal Training Manager.
The Member Services Representative is also the club ambassador connecting the local community with their club.
Key Performance Indicators:
1. Close 70% of membership consultations.
2. Schedule 90% of new members with Personal Training Manager for training consultations.
3. Keep current accounts/membership dues in good standing.
4. Complete daily tasks as assigned by the club's follow-up algorithm.
Characteristics of successful Member Services Representatives:
1. Outgoing-Member Service Reps. are the easiest people to talk to (on the phone, in person, etc.). They ask great questions and listen with care. They are the “face of the club” so they must set the bar for professionalism.
2. Motivated-Member Service Reps. are always busy. They never stop during working hours prospecting on the phone, on social. media, and at community events.
3. Happy-Member Service Reps. can be counted on for a positive uplifting smile or word of encouragement.
- Just Posted
- Tipmont Wintek
-
Linden, IN
FULL_TIME
- Are you our next member services representative? Do you pride yourself on delivering exceptional experiences in which customers have been helped, heard, understood and empowered? Can you keep a calm, ...
- 24 Days Ago
- PINNACLE FIT CLUBS LLC
-
Muncie, IN
OTHER
- Job Details Level: Entry Job Location: Muncie Fitness LLC - Muncie, IN Position Type: Full-Time/Part-Time Salary Range: Undisclosed Job Shift: 2nd Shift DescriptionThe Member Services Representative w...
- 24 Days Ago
- Teachers Credit Union
-
South Bend, IN
FULL_TIME
- Virtual Member Services Representative We are searching for an experienced Virtual Member Services Representative. South Bend, Indiana 46601 Essential Function The Virtual Member Service Representativ...
- 26 Days Ago
- Planet Fitness
-
Indianapolis, IN
PART_TIME
- Job Summary The Member Services Representative (Mon-Fri 2pm-10pm) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness memb...
- 4 Days Ago
- PINNACLE FIT CLUBS LLC
-
Columbus, IN
OTHER
- Job Details Level: Entry Job Location: Columbus IN Fitness LLC - Columbus, IN Position Type: Full Time Salary Range: Undisclosed Job Shift: See Job Description Job Category: Customer Service Members S...
- 4 Days Ago
Member Services Representative, Sr. jobs at Popular Companies
- Fitness Holdings North East LLC
-
Paramus, NJ
- Are you looking for a career opportunity in one of the fastest growing fitness clubs? Crunch Fitness is now accepting ap...
- 6/2/2024 12:00:00 AM
- Ephraim McDowell Regional Medical Center
-
Danville, KY
- Job Summary Under the general direction of the Director, the Member Services Representative functions as clerical suppor...
- 6/2/2024 12:00:00 AM
- Anytime Fitness
-
Loudon, TN
- The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
- 6/1/2024 12:00:00 AM
- Anytime Fitness
-
Sweetwater, TN
- The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
- 6/1/2024 12:00:00 AM
- Access Federal Credit Union
-
Oneida, NY
- Job Description Job Description Position Description: Member Service Representative (MSR) Location: Oneida Job Type: Ful...
- 6/1/2024 12:00:00 AM
- Crunch Fitness
-
Chula Vista, CA
- Benefits: Opportunity for advancement Training & development Wellness resources Member Service Representative - lively e...
- 5/31/2024 12:00:00 AM
- Anytime Fitness
-
Avon, IN
- The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
- 5/31/2024 12:00:00 AM
- Dinjob
-
Oklahoma City, OK
- Tinker Federal Credit Union has an immediate opening for a Member Service Representative/Teller. The primary responsibil...
- 5/31/2024 12:00:00 AM