Member Services Representative, Sr. jobs in Colorado

Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Overnight Member Services Representative
  • Crunch Fitness
  • Fort Collins, CO FULL_TIME
  • General Job Description:

    The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members.

    Expectations

    • Greet all members & guests with a smile and wish them well as they exit the club
    • Check in all members and guests in accordance with company procedures
    • Facilitate any messages on club software at member check-in
    • Answer phones in courteous, helpful, professional manner
    • Communicate special events to members and guests
    • Maintain an atmosphere, which makes members feel welcome
    • Facilitate all member requests or forward to a manager
    • Always maintain professional disposition
    • Sell retail products
    • Schedule member services: tanning, hydro-massage, etc.
    • Facilitate payment of member services in accordance with company procedures
    • Know club facility, services, and schedules
    • Maintain a clean and organized work area
    • Assist in all projects as delegated by club management
    • Follow all policies and procedures in the Team Member Handbook


    Requirements

    • Obtain or maintain a valid Child/Infant CPR Certification
    • Experience working with children
    • Certifications, as local/state laws require


    Physical Requirements

    • Lift 10 lbs. on occasion
    • Stand, bend and squat with frequency
    • Climb and hang decorations when needed
  • 11 Days Ago

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Member Services Representative
  • Fitness Ventures, LLC (Crunch Fitness)
  • Boulder, CO PART_TIME
  • The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and...
  • 17 Days Ago

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Overnight Member Services Representative
  • Fitness Ventures, LLC (Crunch Fitness)
  • Boulder, CO PART_TIME
  • The Overnight Member Services Representative (OMSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The OMSR handles all preliminary guest q...
  • 17 Days Ago

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Overnight Member Services Representative
  • Crunch Fitness - Fitness Ventures LLC
  • Fort Collins, CO FULL_TIME
  • General Job Description: The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all prelim...
  • 20 Days Ago

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Member Services Representative
  • Rocky Mountain Planet Fitness
  • Loveland, CO PART_TIME
  • Who We Are:At Planet Fitness our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming judgement free environment. We are proud to be a franch...
  • 23 Days Ago

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Member Services Representative
  • Clean Energy Credit Union
  • Centennial, CO FULL_TIME
  • Clean Energy Credit Union is passionate about promoting clean energy to protect our environment and improve our economy. Our focus is on providing clean energy loans that reduce the cost of living for...
  • 8 Days Ago

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MEMBER SERVICE REP
  • Crunch Fitness
  • San Diego, CA
  • Benefits: Opportunity for advancement Training & development Wellness resources Member Service Representative - lively e...
  • 6/11/2024 12:00:00 AM

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MEMBER SERVICE REP
  • Crunch - SIR Fitness LLC.
  • Anaheim, CA
  • Member Service Representative - lively environment, versatile assignments, competitive atmosphere Would you like to work...
  • 6/11/2024 12:00:00 AM

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MEMBER SERVICE REP
  • Crunch - SIR Fitness LLC.
  • Vista, CA
  • Benefits: Opportunity for advancement Training & development Wellness resources Member Service Representative - lively e...
  • 6/11/2024 12:00:00 AM

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Member Services Representative
  • Anytime Fitness
  • Loudon, TN
  • The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
  • 6/11/2024 12:00:00 AM

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Member Service Rep
  • Access Federal Credit Union
  • Oneida, NY
  • Job Description Job Description Position Description: Member Service Representative (MSR) Location: Oneida Job Type: Ful...
  • 6/11/2024 12:00:00 AM

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MEMBER SERVICE REP
  • Crunch Fitness
  • Chula Vista, CA
  • Benefits: Opportunity for advancement Training & development Wellness resources Member Service Representative - lively e...
  • 6/10/2024 12:00:00 AM

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Member Service Rep
  • Saratoga Regional YMCA
  • Greenwich, NY
  • Job Type Part-time Description Part-time opportunity! Must be available evenings & weekends $16.69/hour POSITION SUMMARY...
  • 6/10/2024 12:00:00 AM

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Member Services Representative
  • Anytime Fitness
  • Ellettsville, IN
  • The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
  • 6/9/2024 12:00:00 AM

Colorado (/ˌkɒləˈrædoʊ, -ˈrɑːdoʊ/ (listen), other variants) is a state of the Western United States encompassing most of the southern Rocky Mountains as well as the northeastern portion of the Colorado Plateau and the western edge of the Great Plains. It is the 8th most extensive and 21st most populous U.S. state. The estimated population of Colorado was 5,695,564 on July 1, 2018, an increase of 13.25% since the 2010 United States Census. The state was named for the Colorado River, which early Spanish explorers named the Río Colorado for the ruddy silt the river carried from the mountains. The...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative, Sr. jobs
$48,711 to $60,949

Member Services Representative, Sr. in Alamogordo, NM
In the role of Member Service Representative you will wear many hats and your talents will be crucial in the following areas.
January 05, 2020
Member Services Representative, Sr. in Wilmington, DE
Provides excellent service to members, guests, and program participants in the facility and on the phone, contributing to member retention.Builds relationships with members; helps members connect with each other and the Y.Handles and resolves membership concerns Able to effectively and safely evacuate persons from the facility if neededEnsures Y building and property is secure during shift Replaces soap, paper towels, and other supplies in the facility as needed; inventory control as required.
February 12, 2020
Member Services Representative, Sr. in Oakland, CA
Improving Members' experiences is at the heart of every Community position.
December 08, 2019