Member Certification Specialist jobs in Ohio

At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.

Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.

Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.

Understanding the Business

• Actively seeks value added opportunities that increases customer interest and promotes the use of new services for CSA Group
• Responds promptly to all technical sales inquiries and visits with clients as necessary
• Participates in associations and outside organizations deemed appropriate by the MAP
• Manages the relationship with clients by determining client needs and expectations
• Provides periodic written reports on calls, customer contact, proposals, and quotes

Working Well with Others

• Provides basic surface technical direction within assigned product group and staff in cooperation with Technical Specialist, technical knowledge should span 2-4 years of relevant experience, in depth technical direction requiring further expertise will be referred to the Technical Specialist
• Communicates with appropriate Operations staff as required during the sales process

Delivering Results

• Prioritizes work assignments and follow up responses to clients inquires and proposals in coordination with the Commercial team
• Prepares written pricing proposals for services for clients, working with the Commercial team and as required with the technical operations staff
• Relates necessary information to operations to maintain customer satisfaction

Concern for Safety

• Understands why HSE is important to self and the organization and advocates for the safety of others.
• Immediately reports hazards, near misses, incidents, observed unsafe acts and conditions and encourages team to do the same.
• Immediately corrects environmental issues when they are seen
• Demonstrates safe behavior and adherence to procedures
• Completes all assigned training courses, identifies any gaps or areas that require further attention.
• Participates and engages in the HSE program in a positive and proactive manner, including workplace inspections and internal/external audits
• Offers suggestions and participates in problem-solving sessions that lead to overall HSE improvements.