MAILROOM SUPERVISOR jobs in Delaware

Company Description

DLS Discovery is a professional litigation support services company serving the Delaware legal community for over 23 years. DLS Discovery offers dynamic solutions in litigation support including: E-Discovery, Trial Support, around the clock services preparing for court including, trial exhibits, courtroom setups, and logistics extending from Washington, DC to New York. 

Job Description

The job's main function is to oversee all evening client scan, print and copy projects and email communications.

Position responsibilities are as follows: 

• Oversee Scanning, Electronic production requests and production operators
• Ability to perform printing, photocopying, scanning, document/binder assembly, and mail fulfillment functions in strict accordance with (i) client instructions and (ii) the company's production and quality control requirements
• Responsible for the creation and final inspection of deliverable volumes to client to check that deliverable specifications were followed in processing. These specifications primarily relate to the format and presentation of deliverable volumes (has OCR, data file fields, branding, etc) 
• Quality Control and signoff on Work Orders for all completed production jobs
• Provide new employee training as needed 
• Provide oversight and feedback to supervised employees
• Support Quality Control of ALL outgoing mail prior to delivery to USPS or Overnight Service Provider
• Communicate with Production Manager on status of jobs and production needs
• Ability to communicate effectively in a written and verbal manner. All communications with either other employees or clients must be made in a timely manner
• Staff support for Facilities Management department needs
• Required to assist production to ensure projects are completed timely, this may require standing for extended periods of time, lifting heavy objects on a regular basis up to 50lbs, do repetitive tasks with few breaks, and so forth.
• Transition production requests from one shift to the next incoming shift
• Assist with and provide feedback on employee reviews

Qualifications

• College Degree Preferred, 2 years of industry experience preferred

• Computer literate with experience in Microsoft Office which includes Excel, Word, Access specifically. IPRO Proficiency a plus. Prior experience with supervisory skills required

• Attention to detail and ability to multi-task while exhibiting a professional manner at all times

• Ability to solve problems as they occur during the production of client requests

• Must be able to work flexible hours i.e. working late or early if needed 

• Required to work in office 5 days a week, schedule can be flexible

Additional Information

DLS Discovery offers vacation/sick benefits. Health and Dental Insurance, Paid Holidays, competitive compensation and 401k Plan. On the job training available. A great career opportunity for the right candidate. 

*Salary will commensurate with experience