Loan Processor jobs in Ohio

Job Title: Claims Processor I

FLSA Status: Non-Exempt

Department: Insurance Services and Placement

Reports to: Insurance Services and Placement Manager

Location: Proctor Loan Protector – 166-904 Solon

Who are we? What do we do? Company Overview:

Proctor Loan Protector provides comprehensive insurance products and service solutions for financial institutions. While weaving compliance throughout all our applications and technologies, Proctor Loan Protector operates as an extension of our clients, where partnership meets innovation.

What’s the culture like at Proctor Loan Protector?

At Proctor Loan Protector, we are committed to fostering a workplace that values diversity and personal growth. As we continue to grow and expand, this allows us to offer career paths and opportunities. We are dedicated to ensuring that all our teammates feel valued and work in a fun and rewarding work environment

What can I expect from working at Proctor Loan Protector?

· Fun work environment with a variety of work

· Being part of a team

· Career growth

· Ability to highlight your skills

· Feel valued

· Great benefits, pay and culture

Tell me more about this role, what would I be doing?

Job Summary:

The Claims Processor is responsible for claims processing of new and existing claims and all correspondence related to claims.

Essential Functions:

· Complete timely review and entry of new losses.

· Determine if coverage is in place and send documentation to insurance carriers.

· Follow up with carriers to ensure proper documentation of acknowledgements, determinations and final settlements.

· Review all determinations and discuss with carrier adjustors or TPAs.

· Maintain SOPs for all claims processes.

· Applies understanding of insurance policies and policy interpretation in order to assist clients and carriers with claim settlement

· Assist Account Service Managers, Producers, and Clients with claims questions or issues.

· Escalate complex claim questions to VP Insurance Services and Placement

· Complete claims reporting to Account Service Managers, Producers, Clients and Loan Protector Leadership.

Education and/or Experience:

· Prior claim or agency processing a plus.

· High School diploma required. Associate or Bachelor degree preferred.

Knowledge, Skills and Competencies:

· Strong written and oral communication skills

· Experience with Insurance Agency Management System (Applied or AMS).

· Experience with Microsoft Office Suite

· Excellent time management skills.

· Detail oriented

· Technical learning with strong desire to learn and acquire new skills.

· Ability to adapt to a changing environment and handle multiple priorities to meet deadlines.

Work Environment:

· This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be

construed as a declaration of the total of the specific duties and responsibilities of any position. Employee may be directed to perform job-related tasks other than those specifically present in this description.

Pay Ranges:

Any posted pay range considers a wide range of compensation factors, including skills, experience, work location and more. We offer competitive pay while still allowing for compensation growth within the position and company.

EEO Statement: Proctor Loan Protector is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Commute:

• Solon, OH 44139 (Preferred)

Ability to Relocate:

• Solon, OH 44139: Relocate before starting work (Required)

Work Location: In person