Loan Collection Clerk jobs in California

Job Description

TEMP COLLECTIONS CLERK SANTA FE SPRINGS

Monday - Friday, 8am-5pm

4 - 8 weeks to cover an EE going out on FMLA.

$20-21.00 per hr.

In office, casual attire, only about 10 people in the office at any given tim e.

• Contacts customer by telephone or e-mail and confers to determine reason for overdue payments; reviews terms of sales, service or credit contract with customer.
• Requests information on issues that are preventing payment and updates all conversations in the Epicor collection notes.
• Works from aging report to reduce past due balances.
• Reviews collection reports to ascertain status of collections and balances outstanding.
• Records information about financial status of customer and status of collection efforts
• Ensures unapplied credits are identified on a timely basis and cleared against outstanding receivable balances as deemed appropriate by customer.
• Is able to escalate difficult collections to Supervisor and / or Manager for assistance and resolution. Can also escalate within the customers business in order to obtain payment information
• Participates in Account Past Due Meetings and reports status of all delinquent accounts assigned.
• Re-directs inquiries and disputes to the appropriate department(s) for resolution
• Works closely with internal customers (ie : Customer Service / Sales / Shipping depts) to identify problem transactions.

May recommend credit hold to Manager on pending orders if invoices age 30 days beyond terms

We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Last updated : 2024-06-01