IT Quality Assurance Manager jobs in South Dakota

IT Quality Assurance Manager manages a group of quality assurance analysts who evaluate, test, and validate software and/or IT services. Develops and implements quality assurance problem reporting processes and systems. Being an IT Quality Assurance Manager analyzes deficiencies in service or performance and recommends product or service improvements to address problems. Designs and implements defect reduction programs. Additionally, IT Quality Assurance Manager requires a bachelor's degree. Typically reports to head of a unit/department. The IT Quality Assurance Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Quality Assurance Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Training and Quality Assurance Manager
  • Pine Street Inn
  • Harrison, SD FULL_TIME
  • SCHEDULE: 40 hours, Monday – Friday, 8:00 a.m. – 4:30 p.m. (some evenings and weekends as needed)

    LOCATION: Remote (with Travel)

    The Electronic Health Record Specialist is a non-essential position in the event of emergency or weather and will work 100% remote at this time in accordance with the Pine Street Inn Remote Working Policy

    JOB DESCRIPTION:

    SUMMARY OF THE POSITION:

    The Training and Quality Assurance Manager specializes in training in Clinical and Technical areas while playing a crucial role in ensuring the competence and quality of documentation and performance of clinical and technical staff within the organization. The Training and Quality Assurance Manager is also responsible for designing and implementing training programs, assessing performance, and maintaining quality standards to uphold regulatory compliance and enhance patient care and documentation. Effective leadership, extensive clinical or technical expertise, and a commitment to continuous improvement are essential for success in this role.

    • Please note - All credentials and licensures will be reviewed annually as part of the PSI credentialing process. Additionally an annual CORI review will be conducted for the Coordinator of Special Housing Initiatives. Acceptable results of annual credentialing and CORI reviews will be required of the Coordinator of Special Housing Initiatives

    REQUIREMENTS:

    QUALIFICATIONS:

    Required:

    • Bachelor’s degree in Human Resources, Training and Development, or a related field or
    • 3 years of experience of effectively supervising, mentoring and training Staff of all levels
    • Supervisory experience of 1 or more Staff

    PREFERRED:

    • Experience in Human Services or Behavioral Health sectors
    • Experience training Staff on writing service documentation
    • Experience training Staff on varying electronic or Microsoft systems

    KNOWLEDGE/EXPERIENCE:

    REQUIRED:

    • Strong presentation and facilitation skills
    • Excellent verbal and written communication skills
    • Solid understanding of adult learning principles and instructional design methodologies
    • Experience delivering training programs in a variety of formats (classroom, virtual, blended)
    • Proficiency in MS Office (Outlook, Word, Excel, PowerPoint, Teams, SharePoint), Zoom and experience with learning management systems
    • Strong emotional intelligence, self-awareness and ability to lead with empathy and inquiry
    • Experience developing trusting relationships with colleagues
    • Experience with training Staff on techniques to document services, other topics and utilize systems

    PREFERRED:

    • Experience with Carelogic or other Electronic Health Record Systems

    Required:

    PHYSICAL ABILITIES/SKILLS:

    • Ability to physically access different training locations
    • Ability to lift, transport and set up audio-visual and training equipment and supplies
    • Ability to communicate in person, by telephone and by computer
    • Requires long periods of standing and presenting to groups
    • Position requires long periods of sitting working at a desktop/laptop computer
    • Must be able to travel to various programs as occasionally needed

    Required:

    MENTAL ABILITIES/SKILLS:

    • Patience with all Staff as they learn
    • Excellent oral and written communication and interpersonal skills
    • Strong organizational skills; ability to prioritize and manage multiple, concurrent training initiatives
    • Ability to work independently, with minimal supervision, and creatively problem-solve
    • Ability to follow-up promptly and handle multiple tasks simultaneously
    • Ability to build positive relationships with employees, supervisory personnel and outside partners/resources
    • Ability to exercise a high degree of discretion and confidentiality with respect to sensitive employee matters that may arise in the course of training program functions
    • Ability to perform all duties appropriately in a multicultural environment, while treating all persons with dignity and respect

    ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

    • Design and develop comprehensive training programs for clinical and technical staff, including orientation programs for new hires and ongoing training for skill development
    • Supervise work of 1 or more Staff
    • Train Staff on techniques to document services, other topics and utilize systems
    • Assist with preparing Staff on how to conduct and participate in audits
    • Collaborate with subject matter experts to create training materials, modules, and resources tailored to specific clinical and technical roles
    • Incorporate adult learning principles and instructional design best practices into training curriculum development
    • Collaborate with program/department managers to identify skills/knowledge gaps, assess training needs and develop training plans
    • Design and develop training materials, including visual presentations, handouts, job aids and e-learning modules
    • Facilitate engaging and interactive training sessions, ensuring that all participants are actively involved and that learning objectives are met
    • Introduce and monitor virtual training sessions led by adjunct or outside instructors
    • Prepare regular reports and presentations on training outcomes, quality assurance findings, and performance metrics for management review
    • Familiarity with learning management systems (LMS) and other training technology platforms
    • Excellent communication, presentation, and interpersonal skills
    • Strong analytical and problem-solving abilities, with attention to detail
    • Leadership experience and the ability to motivate and inspire teams toward excellence
    • Evaluate training effectiveness and make necessary improvements based on feedback and results
    • Set up training room furniture, equipment and other supplies needed to conduct training
    • Stay current on industry trends and best practices in training and talent development
    • Commitment to fostering a culture of continuous learning and quality improvement

    INTERNAL CANDIDATES APPLYING FOR THIS POSITION PLEASE SUBMIT A PROMOTION/TRANSFER APPLICATION TO THE HUMAN RESOURCES DEPARTMENT WITHIN 10 DAYS OF POSTED DATE.

    Pine Street Inn is an Equal Opportunity/Affirmative Action Employer.
  • 8 Days Ago

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BSA & Fraud Quality Assurance Manager
  • Stride Bank, N.A.
  • Sioux Falls, SD FULL_TIME
  • Job DetailsJob LocationSF - Sioux Falls, SDPosition TypeFull TimeEducation Level4 Year DegreeTravel PercentageUp to 25%Job ShiftDayJob CategoryBankingDescriptionThe BSA and Fraud Quality Assurance Man...
  • 1 Day Ago

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Quality Assurance and Food Safety Manager
  • Ag Jobs
  • Volga, SD FULL_TIME
  • COMPANY DESCRIPTIONPrairie AquaTech Manufacturing, LLC dba Houdek is a manufacturing company based in Volga South Dakota that is improving animal health and nutrition by providing high-quality feed in...
  • 2 Days Ago

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Quality Assurance and Food Safety Manager
  • Prairie Aquatech
  • Volga, SD FULL_TIME
  • COMPANY DESCRIPTION Prairie AquaTech Manufacturing, LLC dba Houdek is a manufacturing company based in Volga South Dakota that is improving animal health and nutrition by providing high-quality feed i...
  • 21 Days Ago

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BSA & Fraud Quality Assurance Manager
  • STRIDE BANK NA
  • Sioux Falls, SD OTHER
  • Job Details Job Location: SF - Sioux Falls, SD Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed Travel Percentage: Up to 25% Job Shift: Day Job Category: Banking Descr...
  • 2 Months Ago

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Quality Assurance Technician
  • Valley Machining Company
  • Sioux Falls, SD FULL_TIME
  • LOCATION: ROCK VALLEY, IABrief Description Of DutiesThis position will perform the quality assurance functions across all levels of Valley Machining Company. The Quality Assurance Technician will insp...
  • Just Posted

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Quality Assurance Manager
  • Green Thumb Industries
  • Ocala, FL
  • The Quality Assurance Manager is responsible for managing and enforcing all quality assurance and (QA) operations at GTI...
  • 6/2/2024 12:00:00 AM

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Quality Assurance Manager
  • CACI International
  • Arlington, VA
  • Quality Assurance Manager Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: Secret Emp...
  • 6/1/2024 12:00:00 AM

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Quality Assurance Manager
  • Clayton
  • Rockwell, NC
  • Position Summary: The QA Manager is responsible for monitoring the production process for compliance to all respective c...
  • 5/31/2024 12:00:00 AM

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Quality Assurance Manager
  • Gravity IT Resources
  • Job Title: QA Manager Location: Austin, TX Job Type: Direct Hire Referral Bonus: $2,000 Summary: The QA Manager is respo...
  • 5/31/2024 12:00:00 AM

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QUALITY ASSURANCE MANAGER
  • Hiring Now!
  • Stoughton, MA
  • Our client is currently seeking a QUALITY ASSURANCE MANAGER This job will have the following responsibilities: A growing...
  • 5/30/2024 12:00:00 AM

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Quality Assurance Manager
  • The Judge Group
  • Middletown, NY
  • Food manufacturing client in the Middletown, NY area is seeking a QA Manager to join their team and oversee Quality and ...
  • 5/29/2024 12:00:00 AM

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Quality Assurance Manager
  • Transparent Search Group
  • Sheboygan, WI
  • About the job Quality Assurance Manager Join Our Client Team as a Quality Assurance Manager in Sheboygan, Wisconsin! Are...
  • 5/29/2024 12:00:00 AM

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QUALITY ASSURANCE MANAGER
  • Hiring Now!
  • Dallas, TX
  • Our client is currently seeking a QUALITY ASSURANCE MANAGER in Texas.Food manufacturing client is seeking a QA Manager t...
  • 5/29/2024 12:00:00 AM

South Dakota (/- dəˈkoʊtə/ (listen)) is a U.S. state in the Midwestern region of the United States. It is named after the Lakota and Dakota Sioux Native American tribes, who compose a large portion of the population and historically dominated the territory. South Dakota is the seventeenth largest by area, but the fifth smallest by population and the 5th least densely populated of the 50 United States. As the southern part of the former Dakota Territory, South Dakota became a state on November 2, 1889, simultaneously with North Dakota. Pierre is the state capital and Sioux Falls, with a populat...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Quality Assurance Manager jobs
$112,132 to $148,453

IT Quality Assurance Manager in Santa Ana, CA
Responsible for the technical quality, accuracy and managerial aspects of multiple projects, Lead and manage turnkey construction projects.
December 21, 2019
IT Quality Assurance Manager in Fayetteville, AR
Perform proposal preparation, coordinates vendor quotes, and participates in quality assurance reviews with minimum guidance from Team Lead.
February 11, 2020
IT Quality Assurance Manager in Richland, WA
Collaborate with Senior Managers and Partners in the areas of risk assessment, audit plan programs and internal audit reports.
December 24, 2019