IT Quality Assurance Manager jobs in Florida

Tallahassee, FL FULL_TIME

Onsite with the client in a state agency environment located in Tallahassee, Florida,

Tallahassee is the Capital of Florida, with a lower cost of living, with large student and government employee populations. Tallahassee is in North Florida with 4 seasons, hills, lakes and is located only 35 miles from the Gulf coast,

The state of Florida does not have a state income tax,

Candidates, once selected must pass a background check and for law enforcement clients must pass a level II background check before starting work,

Employment options:

Full time employee with benefits

Full time employee with limited benefits

1099

Corp to Corp

H1B Sponsor

ISC is:

• A premier employer with excellent employee benefits.
• A leading 27 year Information Technology Staffing Services provider for State & Local government agencies.
• A drug-free workplace in accordance with the Drug Free Workplace Act of 1988.

Our Employees Benefits include but not limited to:

• Comprehensive Health Insurance with Capital Health Plan – 50% Paid
• Group Dental Insurance
• Vision Insurance Company - Company Paid
• Short/Long-Term Disability - Company Paid
• Group Life Insurance - Company Paid
• Voluntary employee and family Insurance Plans of all types - Employee Paid
• 401(k) Plan
• Paid Time Off (Vacation/Sick) (13) days & (18) days after 3 year employment - Company Paid
• Holiday Pay – (9) State Holidays - Company Paid
• Referral Bonus - Company Paid

For additional information regarding ISC, please visit our website at: www.goisc.com

Education Requirements:

Bachelor’s degree in Computer Science, Information Systems, or another related field or 2 years of experience can substitute for education

Scope of Services

Scope of Services

A Florida Department Office of Information Technology (OIT) - Application Services is in search of an Advanced Quality Assurance Analyst in assisting the Office of Information Technology with infrastructure support for remediations required for systems which interface with state-wide accounting data.

Background: As a result of the Department's efforts to re-engineer and modernize core financial systems, there has been over 1,500 computing assets identified as performing some level of financial planning, analysis, and management functionality that are impacted by the State of Florida's accounting system. The Florida Planning, Accounting, and Ledger Management (PALM) project is a multiyear endeavor to replace the State of Florida's accounting and cash management systems with a modern financial management solution. The Florida PALM Project is targeted to replace Central, Payroll, and Departmental FLAIR functionality, with go-live scheduled for January 6, 2026.

The 1,500 computing assets are comprised of interfaces, enterprise applications, databases, automated processes, and reporting programs that will require remediation due to:

• Adoption of the Florida PALM Standardized Business Process Model

• Transition to the Florida PALM Chart of Accounts values

• Replacement of Central, Payroll and Departmental FLAIR functionality

• Redevelopment of agency incoming and outgoing interfaces to the statewide accounting system

• Implementation of Information Warehouse data to support agency specific reporting requirements.

The computing asset modifications to complete the PALM System Transition (FPST) will take place over the course of three years in alignment with the Florida PALM Project scheduled timeline.

Of the 1,500 computing assets, over 120 are interfaces either between financial applications or with the state accounting system. These interfaces were written on outdated technology that simply will not work with the new, more modern state accounting system.

General responsibilities include:

1. Plan and implement testing (e.g., regression, functional, data validation, system integration, load, or performance tests) for new and existing functionality.

2. Develop and execute formal test plans to ensure the delivery of quality software applications.

3. Involved in test planning, writing test cases/scripts, test case automation and test execution.

4. Define and track quality assurance metrics such as defects, defect counts, test results, and test status.

5. Collect and analyze data for software process evaluation and improvement and integrate them into business processes to address the business needs.

6. Document all problems and assist in their resolution.

7. Work closely with development teams to design testing strategies and integrate testing into the

8. development process.

9. Plan, create, execute, and automate test cases, working with business analysts, customers, developers,

and other stakeholders.

10. Document and analyze test results and recommend corrective action.

11. Isolate, reproduce, manage, and maintain defects and test case databases, and verify fixes.

12. Support user acceptance testing conducted by customers.

13. Understand and apply automated testing approaches such as model-based testing or record-and-replay.

14. Research, recommend, and implement new testing technologies and practices.

15. Define and champion quality and testing best practices among development teams.

16. Deliver quality process training to technical staff and act as an internal quality consultant to advise or influence business or technical partners.

17. Monitor, track, and report on defects.

General Characteristics

Responsible for developing and executing formal test plans to ensure the delivery of quality software applications. Involved in test planning, writing test cases/scripts, test case automation and test execution. Defines and tracks quality assurance metrics such as defects, defect counts, test results and test status. Collects and analyzes data for software process evaluation and improvements and integrates them into business processes to address the business needs. Documents all problems and assists in their resolution. Delivers quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners. Performs quality audits across the various IT functions to ensure quality standards, procedures and methodologies are being followed.

Experience

The Department prefers the Candidate to have the following experience, skills, and/or knowledge for this position:

1. 3-5 years of professional experience in Software Quality Assurance or another related field is required.

2. Experience in a DevOps environment is highly desired.

3. A minimum of 3 years’ experience in developing and conducting test processes for multiple types of systems, client users and/or units across an organization is required.

4. Minimum of 3 years of prior management experience, supervisory, or team leader experience is required.

5. 2 - 3 years of experience with Enterprise Architecture is required.

6. 2 - 3 years of prior experience with the Florida Office of Information Technology is highly desired.

Primary Job Duties/ Tasks

7. Knowledge of Informatica IICS Cloud Data Integration tools and Snowflake is highly desired.

The activities this candidate will be tasked with include, but are not limited to, the following:

9. Test planning, writing test scripts/cases, test case automation and test execution.

10. Proven ability to build and manage relationships in a matrixed environment.

11. Able to easily convey knowledge to others.

12. Proficiency in working in a fast-paced, complex, dynamic, and multicultural business environment.

13. In-depth knowledge of Microsoft Windows.

14. Strong problem-solving and analytical skills.

15. Strong leadership and proactive issue and risk management.

16. Must be able to resolve production release issues across business and technology teams, as well as broader strategic or systemic issues that are creating inefficiencies or hindering progress.

1. Proficiency in process formulation and communication to others.

2. Influential person with the ability to lead and motivate others.

3. Strong grasp of IT infrastructure and application development technology and architectures.

4. Knowledge of assessment and analytical process and practices.

5. Skill in strategic planning.

6. Skill in researching, compiling, and analyzing data to report findings and develop improvement solutions.

7. Ability to plan, organize, coordinate, prioritize, and manage complex work assignments and project schedules.

8. Ability to research, identify, and implement innovative solutions.

9. Ability to facilitate and coordinate meetings, workshops, conferences, etc.

10. Ability to communicate effectively; both verbally and written.

11. Ability to establish and maintain effective working relationships.

12. Ability to work independently and as a team.