IT Contracts Manager jobs in Massachusetts

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

We are seeking two Contract Managers to join our Enterprise Procurement Team.

Job 1 (IT Labor/Consulting Contract Manager)

The ideal candidate for the Contract Manager role will possess strong procurement and commercial contracting experience, with a specialized focus on the Information Technology and Labor sector. This should include proficiency in procuring IT staff augmentation, managing services, and professional/consulting services. The candidate should demonstrate a deep understanding of key contract terms, varied pricing models, and performance metrics associated with these services. Crucially, the candidate will have substantial experience in drafting, negotiating, and monitoring Service Level Agreements (SLAs) specifically within the IT Labor and Consulting Services sector. This includes crafting detailed, custom SLAs, negotiating vital parameters with vendors, and conducting regular SLA reviews to ensure agreements remain aligned with business needs and industry standards.

Job 2 (Talent/Finance Contract Manager)

The ideal candidate will possess a strong background in procurement and commercial contracting, specifically within the Talent Services/Benefits or Financial Services/Treasury sectors.

• Talent Services/Benefits: The ideal candidate will possess a deep understanding of Benefits, Talent Acquisition, Talent Management, and HR Operations. This should include demonstrated experience in sourcing, negotiating, and managing contracts related to recruitment services, employee benefits providers, talent management solutions, HR consulting and managed services, and training & development programs.
• Finance/Treasury: The ideal candidate will possess significant expertise in procuring financial services and treasury solutions. This includes experience in sourcing, negotiating, and managing contracts related to banking services, cash management solutions, investment and debt management services, and audit and financial consultancy services, among others.

Responsibilities

• Reviews and provides risk management consultation on customer and vendor contracts submitted.
• Serves as the point of contact for internal and external customers on contractual matters by acting as contractual mediator between company employees, customers, and vendors
• Ensures timely review and approval or reconciliation of variations.
• Advises management of contractual rights and obligations and provides interpretation of all other terms and conditions
• Researches, recommends, and creates contract policies, procedures, and contractual documents
• Coordinates with Company's legal counsel, negotiating with vendors and customers. Ensures that signed contracts are communicated to all relevant parties to provide contract visibility and awareness
• May assist in the development and maintenance of a contract database and recommends improvements to contract templates.

• Bachelor`s Degree in Business, Management or related field or equivalent related work experience
• 5 to 7 years of experience in legal and/or contracts, contract database experience is a plus
• Excellent communication skills including excellent phone etiquette and a demonstrated ability to communicate professionally in both verbal and written forms
• Effective negotiation skills, time management skills, organizational skills, and ability to multi-task
• Customer service driven

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work® US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.