IS Operations Coordinator jobs in North Dakota

Description & Details:

This position is responsible for verifying Graduate Assistant contracts, assistantships, tuition waivers, trainings, and payroll change policies and processes are completed. Request and track background checks for Graduate Assistants, manage and assign graduate assistant checklists, serve as liaison between Registration and Records, HR/Payroll, Customer Accounts, Academic Colleges, and Financial Aid. Gather, manage and synthesize information for reporting to the Dean. Support recruitment and admission processes for prospective graduate students and applicants by assisting with graduate applications, respond to student inquiries via in-person, phone, email and ChatBot.

Job requirements:

• Accuracy and attention to detail
• Ability to meet deadlines
• Ability to think critically and solve problems
• Excellent interpersonal, verbal, and written communication skills
• Exceptional customer service skills
• Team player with a strong work ethic and an upbeat attitude
• Ability to adapt to change
• Computer skills, particularly Microsoft Excel (ability to use spreadsheets, word processors, databases, etc.)

Work Schedule:

Monday thru Friday 8 am to 5 pm (regular school term) and 7:30 am to 4 pm (summer and breaks)

Advertised Salary:

$53,000

Minimum Qualifications:

• Bachelor’s degree or;
• Associates degree with 3 years direct experience or;
• 5 years direct experience within a higher education setting that provides the incumbent with the knowledge, skill, and ability to successfully perform the job

Preferred Qualifications:

• Computer skills (ability to use spreadsheets, word processors, databases). Advanced Microsoft Excel experience is required.
• Excellent interpersonal, oral and written communication skills
• Ability to manage multiple tasks and meet deadlines
• Ability to work effectively as part of a team
• PeopleSoft/Oracle experience
• 2 years experience in a higher education setting

Applicant Materials Required:

• Cover letter
• Resume
• Names and contact information for three professional references

Benefits:

NDSU offers a comprehensive benefits package which includes single or family health insurance coverage with premiums paid for by the university – with an effective date for new employees the first of the month following date of hire. Other benefits include: wellness benefits, basic life insurance, retirement plan, tuition waiver, annual leave, EAP, sick leave and holiday pay. Optional benefits include: supplemental life, dental, vision, long-term care insurance, flexible spending account, and supplemental retirement plans.

About Us:

North Dakota State University is distinctive as a student focused, land-grant, research university. We educate leaders who solve national and global challenges by providing affordable access to an excellent education that combines teaching and research in a rich learning environment.

NDSU is in the highest Carnegie Classification of Institutions of Higher Education, R1, granted to the top research institutions in the country.

NDSU has offices across the state of North Dakota, and the main campus is in Fargo, on the Minnesota border. Along with Moorhead, Minnesota, Fargo forms one of the largest metropolitan centers between Minneapolis and Seattle. The community is consistently ranked as one of the best places to live.

No Smoking Notice:

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.

EO/AA Statement:

North Dakota State University is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, color, gender expression/identity, genetic information, marital status, national origin, participation in lawful off-campus activity, physical or mental disability, pregnancy, public assistance status, race, religion, sex, sexual orientation, spousal relationship to current employee, or veteran status, as applicable.

Diversity Statement:

NDSU strives to be a community of belonging, recognizing unique differences as strengths of our university. We seek to recruit and retain a diverse workforce that supports a community in which diverse populations and perspectives will know and learn from one another. NDSU values candidates who are committed to our core values of respect, inclusivity, community, creativity, excellence, impact, innovation, integrity, resilience, responsiveness, and transformation. Successful candidates will be committed to and help advance our strategic goal to create and maintain an open and respectful environment to promote inclusivity and diversity as a cornerstone of education, research, and outreach.

Veteran’s Preference Notice:

This position is subject to North Dakota Veteran’s Preference requirements.

Reasonable Accommodation Information

North Dakota State University is committed to providing access and reasonable accommodation in its services, programs, activities, education, and employment for individuals with disabilities. To request disability accommodation in the application process, please contact Human Resources at 701-231-8961 or ndsu.hr@ndsu.edu.