Intranet Applications Specialist, Sr. - Web jobs in Colorado

Intranet Applications Specialist, Sr. - Web develops, implements, and maintains web-based application systems for an organization. Troubleshoots issues with existing or developed systems, and works with the appropriate resources to resolve them. Being an Intranet Applications Specialist, Sr. - Web may require a bachelor's degree in a related area and at least 4 years of experience in the field or in a related area. Has knowledge of a variety of concepts, practices, and procedures within a particular field (i.e., HTML, Java, etc.). Additionally, Intranet Applications Specialist, Sr. - Web relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May direct and lead the work of others. Typically reports to a manager or head of a unit/department. A wide degree of creativity and latitude is expected. (Copyright 2024 Salary.com)

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Customer Care Specialist
  • Charlotte's Web
  • Louisville, CO FULL_TIME
  • Position Summary:

    We are seeking caring and competent customer care representatives to join our team. This role will assist customers with all inquiries providing a fair, quick resolution that ensures high customer satisfaction.

    Job Responsibilities:

    • Assist current and future customers by answering product, service, and shipping questions while suggesting information about other products and services
    • Create and maintains accurate customer records by recording precise notes and tagging tickets correctly
    • Resolve product or service problems by clarifying the customers conflict, determining the cause, selecting and explaining the best solution, expediting correction or adjustment when needed, and following up to ensure satisfactory resolution
    • Recommend potential products or services to management by collecting customer information and analyzing customer needs
    • Prepare product and service reports by collecting and analyzing customer information
    • Contribute to team effort by accomplishing related results as needed
    • Continuously meet metrics on all required weekly stats and Simple Weekly Performance Review
    • Multitask efficiently answering inquiries via phone, email, and chat simultaneously
    • Participate in regular team meetings


    Qualifications, Knowledge, Skills, and Abilities:

    • 3 years call center or other customer service
    • Experience with ZenDesk, Salesforce Service Cloud and Magento
    • Customer caring attitude, quality focus, documentation, listening, phone skills, resolving conflict, analyzing information, multi-tasking and prioritization, typing 40-45 WPM.
    • Excellent verbal and written communication skills
    • Proficient with Microsoft Office Suite or related software
    • Excellent organizational skills and attention to detail
    • Motivated to continually learn product knowledge
    • Strong ability to learn company process


    Compensation:

    $22.00 - $24.00 hourly

    Benefits:

    Charlotte's Web offers a diverse, quality work environment, a great compensation package, and a comprehensive benefits package. Our benefits include medical/dental/vision insurance, pet insurance, 401K match, short and long-term disability, paid days off, and sick time. We are an Equal Opportunity Employer.

    Employees will be eligible for a Customer Care Quarterly Commission program, which is contingent on achievement of pre-determined monthly sales targets.

    Location:

    US required. We are pleased to offer this opportunity in CA, CO, CT, FL, IL, MA, MI, NY, OH, TX, VA, & WI.

    Recruiting for this role ends on 6/15/2024.
  • 17 Days Ago

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Logistics Specialist
  • Amazon Web Services (AWS)
  • Aurora, CO FULL_TIME
  • DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all ...
  • Just Posted

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Applications Specialist
  • Colorado Coalition for the Homeless
  • Denver, CO FULL_TIME
  • The Colorado Coalition for the Homeless seeks an Applications Specialist to provide consistent, high-quality support, service documentation, and reporting to a wide variety of both internal and extern...
  • 8 Days Ago

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Applications Specialist
  • Colorado Springs Utilities
  • Colorado, CO FULL_TIME
  • Applications Specialist Colorado Springs Utilities is seeking an Applications Specialist to play a critical leading role in the operations of our IT Customer Portfolio. The Customer portfolio is embar...
  • Just Posted

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Sr. Software Engineer – Web Accessibility
  • Mavensoft Technologies, LLC.
  • Denver, CO FULL_TIME
  • Title: Sr. Software Engineer – Web Accessibility Duration: 6 months (contract-only) Location: Denver, Colorado (Hybrid) We are in search of a Senior Software Engineer with a strong focus on web access...
  • 3 Days Ago

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SR Automation Programmer/SR Web Application
  • True Find Staffing
  • Denver, CO FULL_TIME
  • Technologies Used:MySQL, Python, Django, HTML, CSS, JavaScript, Linux, GitHub, PostGres, Automation Tools Used : Selenium or Playwright. Job Purpose:Looking for a developer to expand and maintain our ...
  • 1 Month Ago

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Application Specialist
  • APPLIED Adhesives
  • Charlotte, NC
  • About APPLIED Adhesives: We have you covered. Nobody knows more about adhesives than APPLIED Adhesives. We are passionat...
  • 6/11/2024 12:00:00 AM

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Applications Specialist
  • Abbott
  • Clearwater, FL
  • Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-chan...
  • 6/11/2024 12:00:00 AM

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Senior Software Applications Engineer
  • ARM
  • Austin, TX
  • The Role Job Overview: Arm's Sales & Partner Enablement Group (SPE) has the charter to ensure success for customers by p...
  • 6/10/2024 12:00:00 AM

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Senior Software Application Engineer
  • Novel Engineering
  • Melbourne, FL
  • As a Senior Software Application Engineer, you will be designing and developing the future of robotic command and contro...
  • 6/9/2024 12:00:00 AM

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Application Specialist
  • GNT Group
  • Dallas, NC
  • Let’s color the world! We are GNT, an ambitious and innovative family-run business with a colorful character! With our E...
  • 6/9/2024 12:00:00 AM

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Software Applications Engineer
  • ASMPT NEXX, Inc.
  • Billerica, MA
  • The Software Applications Engineer is responsible for understanding machine sub-system requirements, developing codes to...
  • 6/7/2024 12:00:00 AM

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Software Application Engineer
  • Matica Technologies
  • Rock Hill, SC
  • Job Description Job Description Necessary Skills: Technical Skills: Proficient understanding in Microsoft Windows Server...
  • 6/7/2024 12:00:00 AM

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Software Application Engineer
  • Matica Technologies
  • Bloomington, MN
  • Job Description Job Description Necessary Skills: Technical Skills: Proficient understanding in Microsoft Windows Server...
  • 6/7/2024 12:00:00 AM

Colorado (/ˌkɒləˈrædoʊ, -ˈrɑːdoʊ/ (listen), other variants) is a state of the Western United States encompassing most of the southern Rocky Mountains as well as the northeastern portion of the Colorado Plateau and the western edge of the Great Plains. It is the 8th most extensive and 21st most populous U.S. state. The estimated population of Colorado was 5,695,564 on July 1, 2018, an increase of 13.25% since the 2010 United States Census. The state was named for the Colorado River, which early Spanish explorers named the Río Colorado for the ruddy silt the river carried from the mountains. The...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Intranet Applications Specialist, Sr. - Web jobs
$123,118 to $154,216