Information Technology Supervisor jobs in Wisconsin

Information Technology Supervisor supervises the implementation and administration of information systems and equipment in accordance with organizational policies and goals. Implements internal procedures and guidelines to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks. Being an Information Technology Supervisor analyzes business needs and recommends IT hardware and software products to support internal business processes. Develops detailed documentation of methodologies, processes, and specifications of an organization's IT systems and coordinates and schedules IT initiatives. Additionally, Information Technology Supervisor monitors information systems to ensure computer equipment, hardware, and software operate in alignment with organizational needs and standards. Installs and configures an organization's network infrastructure including LANs, WANs, and wireless networks and monitors network performance. Implements basic security measures to protect systems and data and develops backup strategies and recovery plans. Collaborates with business groups to help utilize information systems to improve operational efficiency. Requires a bachelor's degree. Typically reports to a manager. The Information Technology Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be an Information Technology Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Information Technology Systems Support Supervisor
  • Potawatomi Bingo Casino
  • Milwaukee, WI FULL_TIME
  • UP TO $1,000 SIGN-ON BONUS


    In this fast-paced, high energy environment where information system operation is essential, how do we ensure our Information Technology (IT) systems are kept up and running smoothly? As an Information Technology Systems Support Supervisor, you will oversee a team of System Support Analysts who are responsible for supporting over 700 desktop computers to keep our systems running smoothly. You will also lead the installation of upgrades and service packs and assist in providing top-notch customer service to end users. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our Mission, Vision, and Values.


    Principal Duties and Responsibilities (*Essential Functions)

    • Oversee the day to day operations of the Help Desk, including but not limited to delegating tasks effectively, resolving escalated issues, and providing guidance as a subject matter expert.
    • Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include but are not limited training team members; scheduling and motivating team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints; and resolving problems.
    • Supervise the installation of upgrades and service packs and the overall maintenance needs for over 700 desktop personal computers.
    • Oversee and support the setup of all desktop computers including but not limited to configuration images, installation of software applications, email, and file locations.
    • Document, file, and maintain master copies of all desktop procedures for application installations, upgrades, and images.
    • Respond to emergency after hours calls to resolve issues and problems as needed.
    • Assist in resolving hardware and software issues, providing technical support to end users, and maintaining all internal hardware, software, and other paraphernalia for in-house networked desktop computers.
    • Review all desktop operational and maintenance projects with Information Technology management on a regular basis.
    • Maintain current knowledge of all aspects of infrastructure technology.
    • Ensure full compliance with departmental Internal Controls, policies, procedures, and regulations.
    • Perform other duties as assigned

    • A high school diploma and 4 years of progressively responsible, related experience are required. An Associate’s or Bachelor’s degree in Information Technology can take the place of 1 year of experience.
    • Six months of supervisory experience is preferred.
    • CompTIA A certification preferred.
    • Office skills must include the ability to use standard office equipment and intermediate knowledge of Microsoft Office. Experience with wide area networks and computer operating systems, hardware, software, and components required.
    • The ability to use strong organization skills and attention to detail to accurately handle multiple job duties and projects in a fast-paced environment.
    • The ability to maintain discretion in handling confidential information.
    • The ability to interact with guests and team members professionally, including the ability to speak in front of small groups.
    • The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
    • While performing the duties of this job, the team member is regularly required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move for prolonged periods of time in a physically demanding, fast-paced environment. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member will be required to lift, carry, push, pull, or move objects up to 25 pounds on a regular basis and up to 100 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

    Working Conditions

    The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free. While performing the duties of this job, the team member occasionally works in enclosed spaces and may occasionally be required to drive a personal vehicle.


    Disclaimer

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

  • 6 Days Ago

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Information Technology Project Coordinator
  • Pros 4 Technology Inc.
  • Sheboygan, WI FULL_TIME
  • Pros 4 Technology is a rapidly growing Managed IT Service Provider serving small to medium sized business in Southeastern Wisconsin. We are seeking a highly organized and detail-oriented IT Project Co...
  • 9 Days Ago

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Information Technology Field Engineer
  • New Era Technology
  • Wausau, WI FULL_TIME
  • Job DetailsNew Era Technology is a global technology solutions provider with 4,500 employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and deliv...
  • 1 Month Ago

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Supervisor of Information Technology - Hogan Administrative Center
  • School District of La Crosse
  • La Crosse, WI FULL_TIME
  • Position Start Date 7/1/2024 Salary/Wage $125,200 per year Terms/Schedule 260 days per year Appointment Type Full Time Description The School District of La Crosse is accepting applications for a Supe...
  • 2 Months Ago

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Security Analyst-III - Remote | WFH
  • Get It Recruit - Information Technology
  • Madison, WI FULL_TIME
  • We're looking for a talented Security Analyst to join our growing team and be a key player in safeguarding our organization's information assets.In This Remote Role, You'llBe a security champion: Deve...
  • 7 Days Ago

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Financial Application Analyst
  • City-County Information Technology Commission
  • Wausau, WI FULL_TIME
  • Job Posting End Date: 05-29-2024 Worker Sub-Type: Regular Scheduled Weekly Hours: 40 Purpose of the Position: The purpose of the IT Applications Analyst position is to ensure that our customers have t...
  • 18 Days Ago

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Information Technology Supervisor
  • Bayforce
  • The IT Supervisor will supervise assigned office(s) IT daily operations, staff, and reporting systems compliance, provid...
  • 6/9/2024 12:00:00 AM

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Information Technology Supervisor
  • Bayforce
  • San Francisco, CA
  • Role Title: IT Supervisor – needs to have experience in a law firm Employment: Perm Annual Salary: $125,000 Preferred Lo...
  • 6/8/2024 12:00:00 AM

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Information Technology Supervisor
  • DBI Staffing
  • San Francisco, CA
  • 5 days in office** The IT Supervisor will supervise assigned office(s) IT daily operations, staff, and reporting systems...
  • 6/6/2024 12:00:00 AM

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Supervisor
  • ADB Companies Inc
  • Uniontown, PA
  • To be a team member at ADB Companies, or as we call it, part of the A-Team, you must be ALL IN to support the company’s ...
  • 6/6/2024 12:00:00 AM

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Supervisor IS
  • Clean Harbors
  • Reserve, LA
  • HPC-Industrial, Powered by Clean Harbors, In Reserve, LA is looking for a Supervisor IS (Industrial Services) to join th...
  • 6/6/2024 12:00:00 AM

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Supervisor IS
  • Clean Harbors
  • Deer Park, TX
  • HPC-Industrial, Powered by Clean Harbors, is looking for a Supervisor to join their safety conscious team! This team mem...
  • 4/2/2024 12:00:00 AM

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Supervisor IS
  • Clean Harbors
  • Sumter, SC
  • Thompson Industrial, powered by Clean Harbors, is looking for an Supervisor to join their safety conscious team! This Fo...
  • 3/18/2024 12:00:00 AM

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Supervisor IS
  • Clean Harbors
  • Hopewell, VA
  • Thompson Industrial, powered by Clean Harbors, is looking for an Supervisor to join their safety conscious team! This Fo...
  • 3/12/2024 12:00:00 AM

Wisconsin is bordered by the Montreal River; Lake Superior and Michigan to the north; by Lake Michigan to the east; by Illinois to the south; and by Iowa to the southwest and Minnesota to the northwest. A border dispute with Michigan was settled by two cases, both Wisconsin v. Michigan, in 1934 and 1935. The state's boundaries include the Mississippi River and St. Croix River in the west, and the Menominee River in the northeast. With its location between the Great Lakes and the Mississippi River, Wisconsin is home to a wide variety of geographical features. The state is divided into five dist...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Information Technology Supervisor jobs
$110,640 to $144,314

Information Technology Supervisor in Springfield, OH
They help determine the information technology goals of an organization and are responsible for implementing computer systems to meet those goals.
January 05, 2020
Information Technology Supervisor in Springfield, MA
Based on our compensation data, the estimated salary potential for Information Technology Supervisor Data Entry will increase 16 % over 5 years.
January 10, 2020
Information Technology Supervisor in Muskegon, MI
Information Technology Supervisor, Information Technology Skills.
February 17, 2020