INFORMATION TECHNOLOGY GENERALIST performs overall information systems planning, implementation, and administration in a variety of IT functional areas. Collaborates with end users to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks. Being an INFORMATION TECHNOLOGY GENERALIST analyzes business needs and contributes to the selection of IT hardware and software to support internal business processes. Maintains detailed documentation of methodologies, processes, and specifications of an organization's IT systems and assists with the planning and scheduling of IT initiatives. Additionally, INFORMATION TECHNOLOGY GENERALIST installs and configures an organization's network infrastructure including LANs, WANs, and wireless networks and monitors network performance. Implements basic security measures to protect systems, networks, and data and ensures backup strategies and recovery plans are up to date. Requires a bachelor's degree. Typically reports to a manager. The INFORMATION TECHNOLOGY GENERALIST occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an INFORMATION TECHNOLOGY GENERALIST typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Description
The BluEdge experience…
Don’t get us wrong, it’s not going to be an easy job. Here’s the good news: we value creative and bright minds. This is a place where you’ll be challenged, inspired, rewarded and transformed. Really you ask? Yes, really. The BluEdge experience is a two-way exchange. We ask you to give us your very best every day. We expect a lot from you. We challenge you with interesting work, stretch assignments, a collaborative work environment and a ton of learning and growth. In exchange, we give you what you need to live a happy, balanced life. This includes great pay, paid time off, great benefits, flexibility and, well, whatever else you need. Everyone is unique and we pride ourselves on not having one-size-fits-all solutions. At BluEdge you’re a person, not a title.
Position Summary:
This position’s title is Systems Technician and will report to the Manager of our Helpdesk Services. The PRIMARY responsibility of this position is to repair hardware in the field such as printers, multifunction copiers, plotters and 3d printers.
Important Notes:
Responsibilities:
As a highly valued member of the BluEdge Systems Group, you’ll leverage your technical & troubleshooting skills with copiers, printers and plotters to isolate, diagnose & resolve issues at our BluEdge branch locations as well as our client’s sites. Training on specific hardware, software or procedures will be made available and given as required. Responsibilities will include but are not limited to:
Prerequisites:
Knowledge of some or all of the following equipment is considered a plus and not a requirement. Training will be made available to the right person
If interested in the role, reach out to Lori DeHart at lori.dehart@bluedge.com