Implementation Manager jobs in Vermont

Implementation Manager manages a team of implementation specialists responsible for installing and deploying technical systems, software, hardware, or solutions. Ensures the team is following department policies and procedures. Being an Implementation Manager manages and supports multiple implementation projects. Assesses client's requirements, develops scopes and cost estimates, and creates project plans and schedules. Additionally, Implementation Manager ensures that implementations are completed on time, within budget, and meet client expectations. Responds to and resolves escalated client issues during or after implementations. Troubleshoots and recommends solutions to implementation problems or challenges. May be involved in pre-sales product demonstrations or assist in developing proposals. Requires a bachelor's degree in area of technical specialty. Typically reports to a director. The Implementation Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Implementation Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Enterprise Implementation Manager
  • Fluency - Advertising Automation Platform
  • Burlington, VT FULL_TIME
  • Team Overview:

    Our team is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex technical problems and delivering a leading enterprise software platform for our customers. We are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working with a dynamic team, have experienced a fast-paced work environment, and who have the passion and skills to take our company to the next level.

    Job Summary:

    Fluency combines all of the tools Digital Advertising teams need into one centralized and intuitive platform, using robotic process automation. Implementation is the first touchpoint with our new clients, and we’re looking for an Enterprise Implementation Manager (EIM) who can ensure they experience a seamless transition onto the Fluency platform. The EIM will be pivotal in ensuring the experience is smooth, and inspires our new enterprise clients to become platform adopters within the first 90 days.

    The EIM has the primary responsibility of managing the project scope, schedule and deliverables of new client implementation. This role will partner with our onboarding team, to ensure onboarding matches our client’s business expectations including schedule, technical requirements, customer satisfaction, and billing.

    The EIM will work closely with our new clients to establish a trusting relationship, while also holding them accountable to deadlines and deliverables. This role is highly collaborative, and requires a strong presence to keep clients and teams on task, while also preparing for post-implementation handoff. This individual can manage multiple projects at once, and does not get overwhelmed easily.

    The ideal candidate is flexible and communicative, while disciplined in their approach and delivery of work. They have a passion for lean processes, continuous improvement, client engagement and team collaboration. The EIM will have experience in digital advertising, project management, SaaS onboarding, and/or a passion for learning.

    External Role Duties:

    • Operate as the primary point of contact for the onboarding timeline during implementation
    • Build key client assets, such as Kick-off deck, and Client Dashboard
    • Hold client accountable for all deliverables and deadlines
    • Manage day-to-day operational aspects of a project and scope, such as scheduling meetings, meeting notes, responding to client requests, etc
    • Manage and communicate key health metrics during the onboarding process; produce and distribute weekly status reports, inclusive of timeline, billing, change requests, key issues and risks, including applicable KPIs, metrics, and upcoming milestones
    • Manage post-implementation client satisfaction surveys

    Internal Role Duties:

    • Collaborate closely with the internal team to ensure delivery of successful implementations
    • Own and maintain Client Project Plan and Client Dashboard during Implementation
    • Monitor implementation scope to ensure adherence with baselines and manage any material changes through a change control management process
    • Manage a seamless handoff of ownership to Client Services team post-Implementation.
    • Report, evaluate, mitigate, and resolve risks and issues associated with the engagement in a timely fashion, escalating when necessary
    • Play an active role in continuous improvement of the onboarding process; analyze and provide feedback on the implementation approach to increase effectiveness, efficiency, and collaboration
    • Have a collaborative approach to work, and eagerness to keep Implementations on track
    • Ensure internal stakeholders are included in all regular project updates, such as Weekly Status Reports, Stakeholder reports, or other communications
    • Be able to speak to project health at any point with internal stakeholders, such as Implementation Team Manager, Client Services, Product, Engineering and Sales teams
    • Strive to stay current on Fluency’s feature set, and have a strong understanding of Digital Advertising best practices

    Required Experience:

    • Five plus years with software implementation and project management experience
    • Experience with paid media industry
    • Experience and comfortable communicating confidently with C-Level executives
    • Experience building project plans, and managing multiple projects at once
    • Knowledge of project management tools and multiple methodologies
    • Strong communication, organization, time management, critical thinking and problem solving skills

    What We Look For:

    • Great person
    • Be alive and have passion to join our team
    • History of success
    • Driven

    Fluency is headquartered in Vermont. This is a full-time remote US based position. If local, you have the option to go into the office.

    Fluency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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  • 1 Day Ago

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Enterprise Implementation Manager
  • Fluency Inc.
  • Burlington, VT FULL_TIME
  • Team Overview:Our team is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex technical problems and delivering a leading enterprise softwar...
  • 2 Months Ago

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Dayforce Payroll Implementation Consultant - Manager
  • PwC
  • Montpelier, VT FULL_TIME
  • Specialty/Competency: OracleIndustry/Sector: Not ApplicableTime Type: Full timeTravel Requirements: Up to 60%A career in our Oracle Human Capital team, within our Oracle consulting practice, will prov...
  • Just Posted

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Dayforce WFM Implementation Consultant - Manager
  • PwC
  • Montpelier, VT FULL_TIME
  • Specialty/Competency: OracleIndustry/Sector: Not ApplicableTime Type: Full timeTravel Requirements: Up to 60%A career in our Oracle Human Capital team, within our Oracle consulting practice, will prov...
  • Just Posted

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Dayforce Payroll Implementation Consultant - Senior Associate
  • PwC
  • Montpelier, VT FULL_TIME
  • Specialty/Competency: OracleIndustry/Sector: Not ApplicableTime Type: Full timeTravel Requirements: Up to 60%A career in our Oracle Human Capital team, within our Oracle consulting practice, will prov...
  • Just Posted

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Dayforce WFM Implementation Consultant - Senior Associate
  • PwC
  • Montpelier, VT FULL_TIME
  • Specialty/Competency: OracleIndustry/Sector: Not ApplicableTime Type: Full timeTravel Requirements: Up to 60%A career in our Oracle Human Capital team, within our Oracle consulting practice, will prov...
  • Just Posted

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Implementation Manager
  • LetsGetChecked
  • New York, NY
  • LetsGetChecked is a global healthcare solutions company that provides the tools to manage health from home through healt...
  • 6/2/2024 12:00:00 AM

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Implementation Manager
  • Prialto
  • Portland, OR
  • Job Overview: The Implementation Manager role is responsible for onboarding Prialto's new customers. Leaders of this cri...
  • 5/31/2024 12:00:00 AM

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Implementation Manager
  • Oliver Carol Recruitment
  • Implementation Manager We're looking for a tech-savvy software implementation expert to manage the integration, optimiza...
  • 5/31/2024 12:00:00 AM

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Technical Implementation Manager
  • Nayya
  • New York, NY
  • About Nayya At Nayya, we believe theres a better way to choose benefits. A more transparent, less confusing way for empl...
  • 5/30/2024 12:00:00 AM

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Implementation Manager
  • HealthStream
  • Nashville, TN
  • Job Details Job Location USA Remote - Nashville, TN Remote Type Fully Remote Position Type Full Time Education Level 4 Y...
  • 5/30/2024 12:00:00 AM

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Implementation Manager
  • Trustmark
  • Denver, CO
  • Trustmarks mission is to improve wellbeing for everyone. It is a mission grounded in a belief in equality and born from ...
  • 5/30/2024 12:00:00 AM

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Implementation Manager
  • Trustmark
  • Hartford, CT
  • Trustmarks mission is to improve wellbeing for everyone. It is a mission grounded in a belief in equality and born from ...
  • 5/30/2024 12:00:00 AM

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Technical Implementation Manager
  • Paymentus
  • Charlotte, NC
  • Essential Functions/ Responsibilities Maintain regular contact with existing customers through implementation. Establish...
  • 5/29/2024 12:00:00 AM

Vermont is located in the New England region of the Northeastern United States and comprises 9,614 square miles (24,900 km2), making it the 45th-largest state. It is the only state that does not have any buildings taller than 124 feet (38 m). Land comprises 9,250 square miles (24,000 km2) and water comprises 365 square miles (950 km2), making it the 43rd-largest in land area and the 47th in water area. In total area, it is larger than El Salvador and smaller than Haiti. It is the only landlocked state in New England, and it is also the easternmost and the smallest in area of all landlocked sta...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Implementation Manager jobs
$122,615 to $177,018

Implementation Manager in Lawton, OK
Knowledge and implementation manager resume fl sales training.
January 25, 2020
Implementation Manager in Seattle, WA
We’re looking for an Implementation Manager to partner with our most strategic Enterprise clients to manage consultative trainings, drive adoption, and initiate long-lasting partnerships.
February 02, 2020
Implementation Manager in Philadelphia, PA
Managed product systems utilizing Software As A Service enterprise platforms that consisted of 25 or more implementations per month, by taking a vision & seeing it through execution.
February 21, 2020