Hotel Manager manages all aspects of the hotel property including operations, staffing, and customer satisfaction. Responsible for maximizing operational efficiency and profitability. Being a Hotel Manager monitors all operating costs, budgets, and forecasts. Oversees property maintenance and appearances. Additionally, Hotel Manager may require a bachelor's degree. Typically reports to top management. The Hotel Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Hotel Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Job Summary:
We are seeking a skilled Hotel Manager to oversee the daily operations of our hotel. The ideal candidate will ensure excellent guest experiences, manage staff effectively, and maintain high standards of service.
Responsibilities:
- Oversee all aspects of hotel operations, including guest services, housekeeping, maintenance, and front desk activities
- Manage and train staff to deliver exceptional customer service
- Implement and maintain hotel policies and procedures
- Monitor and manage budgets, expenses, and revenue
- Coordinate with vendors and suppliers for hotel needs
- Ensure compliance with health and safety regulations
- Handle guest inquiries, concerns, and complaints promptly and professionally
Requirements:
- Proven experience in hotel management or a similar role
- Strong supervisory skills with the ability to lead and motivate a diverse team
- Excellent customer service and interpersonal skills
- Knowledge of budgeting, financial planning, and revenue management
- Proficiency in hospitality management software systems
- Ability to work flexible hours including nights and weekends
- Multilingual abilities are a plus
If you have a passion for hospitality, experience in hotel operations, and possess excellent leadership skills, we invite you to apply for the Hotel Manager position.
Job Type: Full-time
Pay: $46,000.00 - $54,000.00 per year
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Work Location: In person