Hotel Manager manages all aspects of the hotel property including operations, staffing, and customer satisfaction. Responsible for maximizing operational efficiency and profitability. Being a Hotel Manager monitors all operating costs, budgets, and forecasts. Oversees property maintenance and appearances. Additionally, Hotel Manager may require a bachelor's degree. Typically reports to top management. The Hotel Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Hotel Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Overview:
We are seeking a skilled Hotel Manager to oversee the daily operations of our hotel. The ideal candidate will have a strong background in hospitality management and a passion for delivering exceptional guest experiences.
Duties:
- Manage all aspects of hotel operations, including guest services, housekeeping, maintenance, and front desk activities
- Ensure high levels of customer satisfaction by resolving guest issues and complaints promptly
- Develop and implement strategies to maximize hotel revenue and profitability
- Oversee budgeting, financial planning, and cost control measures
- Coordinate with department heads to ensure smooth operations across all hotel departments
- Conduct regular inspections to maintain quality standards and compliance with regulations
- Lead and motivate staff to provide outstanding service to guests
- Perform night audit duties as needed
Qualifications:
- Bachelor's degree in Hospitality Management or related field preferred
- Proven experience in hotel management or a similar role
- Strong leadership skills with the ability to motivate and manage a diverse team
- Excellent communication and interpersonal abilities
- Proficiency in budgeting and financial management
- Knowledge of phone etiquette and guest services best practices
- Ability to perform night audit tasks when required
- Bilingual or multilingual skills are a plus
- Experience in resort management is desirable
Join our team as a Hotel Manager and be part of a dynamic hospitality environment where your leadership skills can shine!
Job Type: Full-time
Pay: $40,000.00 - $43,000.00 per year
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Work Location: In person