Hotel Manager Assistant jobs in Mississippi

Hotel Manager Assistant is responsible for supporting the Hotel Manager with daily hotel operations and services. Responsible for ensuring guest satisfaction, responds to complaints, and ensures hotel profitability. Being a Hotel Manager Assistant tends to all facets of hotel operations in the absence of the Hotel Manager. May require a bachelor's degree. Additionally, Hotel Manager Assistant typically reports to a manager. The Hotel Manager Assistant manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Manager Assistant typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Assistant Hotel Manager
  • American Cruise Lines
  • Greenville, MS FULL_TIME
  • Assistant Hotel Manager
    American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2023 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team!

    The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests’ expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.

    The Assistant Hotel Manager reports to the Hotel Manager.

    Responsibilities:
    • Supervises Housekeeping Manager and Guest Service Coordinator, at the direction of the Hotel Manager
    • Assists Hotel Manager as directed
    • Assists Dining Room Manager during all meal services
    • Performs duties of Hotel Manager when Hotel Manager is on 1 to 2 week time off from ship
    • Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship
    • Present and available during all meal services, either front or back of house
    • Ensures Housekeeping Manager is keeping all staterooms and public spaces clean
    • Assists with room inspections
    • Prepares for turnaround day process
    • Oversees bar operations and manages wine/liquor inventory
    • Displays leadership and maintains professional presence
    • Visible and available to all guests and crew
    • Holds officers and crew accountable to American Cruise Lines’ standards
    • Complies with American Cruise Lines’ Operations Manual, service standards, and procedures
    • Assesses the performance of the management team and provides immediate corrective feedback
    • Anticipates the needs of guests and crew
    • Responds quickly to guest requests and ensures follow through of service delivery
    • Identifies problems, resolves immediately, and requests home office support as needed
    • Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events
    • Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline
    • Assists ship officers in achieving weekly sales goals
    • Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed
    • Maintains sanitation and cleanliness standards of crew rooms
    • Monitors shipboard business transactions, accounting, timecards, and home office reporting
    • Completes daily ship inspection/walk through with Mate to generate daily work list and follows up to ensure tasks are completed
    • Tracks all hotel maintenance items and ensures completion
    • Creates consistent and positive crew experiences to improve employee retention
    • Perform bartending duties as needed with other management personnel
    Qualifications:
    • Bachelor’s degree in Hospitality Management or Hotel & Restaurant Management
    • Business degree may be considered with management and hospitality experience
    • Military experience may be considered with management and hospitality experience
    • Minimum 3 years management experience at a full-service hotel, resort, or cruise ship
    • Strong organizational skills and excellent verbal and written communication skills (English)
    • Available to travel and work a flexible schedule including long days for extended periods of time
    • Proficiency in Microsoft Office
    • US Coast Guard regulated pre-employment drug test
    Work Schedule
    • 7 Days per week while onboard the ship
    • 6 to 8 weeks working and living onboard the ship
    • 1 to 2 weeks shore leave vacation
    • Accommodations and meals are provided onboard
    Perks:
    • Benefits package including medical, dental, and matching 401k
    • Complimentary Travel Accommodations
    • No living expenses aboard the ship (room and board are included)
    • Training programs to support you
    • Continuous growth in the company
    • Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
    *Job sites across the nation*
  • 15 Days Ago

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Hotel General Manager
  • Desai Hotel Group
  • Ridgeland, MS FULL_TIME
  • About The JobThe General Manager is responsible for all aspects of hotel operations. The day-to-day staff management and guests. The General Manager should be an ambassador for the brand and the compa...
  • Just Posted

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Hotel Front Office Manager
  • Desai Hotel Group, LLC
  • Natchez, MS FULL_TIME
  • Position Summary The Front Office Manager delivers service in a friendly, courteous and helpful manner, the Front Office Manager plans, manages, coordinates, monitors, measures, and acts upon all face...
  • 20 Days Ago

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Table Games Assistant Floor Manager
  • Ameristar Casino Hotel Vicksburg
  • Vicksburg, MS FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 20 Days Ago

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Restaurant Manager - Cora's Restaurant at The White House Hotel
  • The White House Hotel and Cora's Restaurant
  • Biloxi, MS OTHER
  • Job Details Job Location: White House - Biloxi, MS Position Type: Full Time Salary Range: Undisclosed Job Shift: Any DescriptionThe Restaurant Manager is primarily responsible for all front-of-the-hou...
  • 2 Days Ago

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QIDP- Case Manager
  • Case Manager
  • Brookhaven, MS FULL_TIME,PART_TIME
  • POSITION PURPOSE: Responsible for the day-to-day delivery of individual support program services to assigned case load in accordance with Federal, State, and facility codes, regulations, guidelines an...
  • 19 Days Ago

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Hotel Assistant Manager
  • La Quinta Inn, Phoenix Sky Harbor Airport
  • Tempe, AZ
  • Description We are looking for an experienced assistant general manager with solid leadership abilities who can grow wit...
  • 6/2/2024 12:00:00 AM

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Hotel Assistant General Manager
  • Hotel Felix
  • Chicago, IL
  • Description We're searching for an experienced assistant general manager to help our general manager plan and oversee th...
  • 6/2/2024 12:00:00 AM

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Hotel Assistant General Manager
  • Hotel Lotus Merriam/Kansas City
  • Mission, KS
  • Description Do you flourish in a fast-paced atmosphere where you can demonstrate your leadership abilities? If this is t...
  • 6/1/2024 12:00:00 AM

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HOTEL ASSISTANT HEAD HSKP
  • Town Pump
  • Butte, MT
  • Assist in the management of the housekeeping and laundry operation of the hotel to ensure quality standards are met. At ...
  • 6/1/2024 12:00:00 AM

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Hotel Assistant General Manager
  • jamphotels
  • Elkhorn, WI
  • Job Description Job Description **Position Overview:** We are seeking an Assistant General Manager to support the Genera...
  • 6/1/2024 12:00:00 AM

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HOTEL ASSISTANT EXECUTIVE HOUSEKEEPER
  • Indus Hospitality Group
  • Rochester, NY
  • Job Type Full-time Description Indus Hospitality Group's mission is developing, empowering, and supporting success in ou...
  • 5/31/2024 12:00:00 AM

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Hotel Assistant General Manager
  • stayAPT Suites Ocala
  • Ocala, FL
  • Description Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fi...
  • 5/30/2024 12:00:00 AM

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Hotel Assistant Maintenance Technician
  • Holiday Inn Express Burleson/Ft Worth
  • Burleson, TX
  • Job Description Job Description What is the job? Keeping our hotel running smoothly is vital to our guest's experience –...
  • 5/30/2024 12:00:00 AM

Mississippi is bordered to the north by Tennessee, to the east by Alabama, to the south by Louisiana and a narrow coast on the Gulf of Mexico; and to the west, across the Mississippi River, by Louisiana and Arkansas. In addition to its namesake, major rivers in Mississippi include the Big Black River, the Pearl River, the Yazoo River, the Pascagoula River, and the Tombigbee River. Major lakes include Ross Barnett Reservoir, Arkabutla Lake, Sardis Lake, and Grenada Lake with the largest lake being Sardis Lake. Mississippi is entirely composed of lowlands, the highest point being Woodall Mountai...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Hotel Manager Assistant jobs
$49,873 to $69,647

Hotel Manager Assistant in Binghamton, NY
As a Pets Hotel Assistant Manager, you'll assist the Pets Hotel Manager in overseeing all day-to-day operations of our hotel—from head to tail.
January 20, 2020
Hotel Manager Assistant in Charleston, SC
􀂃 Ensures hotel staff is trained in financial control procedures for cash, vouchers, inventories and receivables, and that these procedures are regularly followed.
February 12, 2020
Hotel Manager Assistant in Manchester, NH
Different field of studies may allow you to do an internship abroad as an administrative assistant within the hospitality industry.
November 27, 2019