Help Desk Support Specialist jobs in Pennsylvania

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Help Desk Support Specialist
  • H2 Performance Consulting
  • Mechanicsburg, PA FULL_TIME
  • H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor's - E-Verify.

    H2 Performance Consulting (H2) is seeking a Mid-Level Help Desk Support Specialist to support the Naval Sea Logistics Center (NAVSEALOGCEN). The Mid-Level Help Desk Support will support all aspects of customer support for the assigned application(s).

    The Mid-level Help Desk Support Specialist responsibilities will include providing:

    • Phone and email support to applicable user communities
    • Tiers 1, 2, and 3 customer support to analyze and resolve trouble calls, applications, or customer issues
    • Workstation administration support
    • Develop and maintain system documentation, online help systems, task oriented help (step-by-step guides) and online reference data


    Required Education:

    • High School Degree or equivalent
    • Minimum of three (3) years' experience in providing Tier 1 and 2 help desk support assisting non-IT users for applications


    Required Qualifications / Certifications:

    • IAT II certification (i.e., Security CE; CySA : GICSP; GSEC; SSCP; CND; or CCNA Security)


    Clearance Qualifications:

    • Active Secret security clearance at the time of application


    Qualified candidates may submit their resume to the career section of our company website at http://www.h2pc.com. All resumes will be reviewed within 5 business days and those candidates we wish to further in the application process will be contacted via email/phone to schedule initial phone screens.
  • 7 Days Ago

P
Help Desk Support Specialist
  • PingWind Inc. (SDVOSB)
  • Carlisle, PA FULL_TIME
  • DescriptionPingWind is seeking a highly skilled and experienced Help Desk Support Specialist to join our dynamic team. As Help Desk support specialist, you will play a crucial role in providing techni...
  • 14 Days Ago

O
Help Desk Support Specialist
  • On Air Direct, Inc.
  • Pottstown, PA FULL_TIME
  • Help Desk Support Specialist Responsibilities: We are looking for an experienced Help Desk Support Specialist to join our dynamic team in the fast-paced world of third-party logistics (3PL). In this p...
  • 16 Days Ago

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Help desk support specialist
  • Groundwater & Environmental Services, Inc
  • Exton, PA FULL_TIME
  • GES has a very exciting career opportunity for a Help Desk Support Specialist / Computer Technician to join our Corporate IT team, located in our Exton, PA office. Our selected candidate will report t...
  • 22 Days Ago

H
IT Support Help Desk Specialist
  • Hadco Metal Trading Co LLC
  • Bensalem, PA FULL_TIME
  • Description Hadco Metal Trading Co., LLC distributes and supplies metal products including aluminum, stainless steel, carbon, related alloys, and engineering grade plastics. Our products include plate...
  • 18 Days Ago

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Information Specialist - Customer Service Help Desk Support
  • UniqueSource Products & Services
  • Mechanicsburg, PA FULL_TIME
  • UniqueSource is searching for a new team member to join our organization! This position is a Customer Service Help Desk Support role which supports a long-tenured contract held between our organizatio...
  • 1 Day Ago

S
Help Desk Support Specialist
  • Syntricate Technologies
  • Golden, CO
  • Requireements: vailability to work 4 days/week at the Client's site in Golden, CO (required); Experience working as Help...
  • 6/11/2024 12:00:00 AM

M
Help Desk Support Specialist
  • ManTech International Corporation
  • Fort George G Meade, MD
  • Serves as a point of contact for customers seeking technical assistance via phone or email. Possess familiarity with the...
  • 6/11/2024 12:00:00 AM

C
Help Desk Support Specialist
  • Charlton Group, Inc.
  • Quincy, MA
  • Job Description Job Description The Charlton Group is seeking a Help Desk Support Specialist for a Hybrid-Remote positio...
  • 6/11/2024 12:00:00 AM

T
Help Desk Support Specialist
  • TransPerfect
  • Portland, OR
  • Summary: TransPerfect and its growing family of companies is looking for an energetic individual to work full-time in ou...
  • 6/10/2024 12:00:00 AM

H
Help Desk Support Specialist
  • Harvey Nash
  • Frankfort, KY
  • This role is vital for the efficient and timely delivery of IT support services. To succeed in this role, individuals ne...
  • 6/10/2024 12:00:00 AM

R
Help Desk Support Specialist
  • Red Oak Technologies
  • Helpdesk Analyst Located onsite in Elk Grove, CA (5 Days / Week ONSITE) Ticketing System is ServiceNow. Handling call es...
  • 6/10/2024 12:00:00 AM

R
Help Desk Support Specialist
  • RWD Consulting, LLC
  • Patuxent River, MD
  • Help Desk Support Specialist The candidate shall meet the applicable Information Assurance Certification requirements at...
  • 6/10/2024 12:00:00 AM

C
IT Help Desk Support Specialist
  • Chivari Llc
  • Hialeah, FL
  • Job Description Job Description We are seeking an experienced IT Help Desk Support Specialist to join our team. The idea...
  • 6/7/2024 12:00:00 AM

Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mid-Atlantic regions of the United States. The Appalachian Mountains run through its middle. The Commonwealth is bordered by Delaware to the southeast, Maryland to the south, West Virginia to the southwest, Ohio to the west, Lake Erie and the Canadian province of Ontario to the northwest, New York to the north, and New Jersey to the east. Pennsylvania is the 33rd-largest state by area, and the 6th-most populous state according to the most recent of...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support Specialist jobs
$37,664 to $50,283

Help Desk Support Specialist
Documents daily activities, system updates, communication system status to on-coming staff for shift change and develop policies and procedure affecting Help Desk Support Service Staff for after-hours and weekends.
May 16, 2023
Assists with administrative matters, programs, activities, and operations in the Information Technology Division including but not limited to the preparation of expenditure requests for purchase of office supplies, equipment, maintenance renewals, and other purchases and services.
March 14, 2023
Support of regional offices for MVB Financial equipment including network devices, computers and peripherals, IP camera systems, mobile devices, and any MVB owned technology at the direction of the IT Support Manager.
February 14, 2023
Install, build, support, maintain, and diagnose hardware, software and network components needed to support academic and administrative desktop computers, as directed.
December 11, 2022
Follows set policies and procedures when assisting clients to ensure proper handling of requests as identified in the Service Level Agreements (SLAs).
November 05, 2022
Help Desk Support Specialist in Jasper, AL
Demonstrates professional verbal and written communication skills, able to speak with authority and can provide accurate and detailed written reports and documentation.
March 09, 2023