Help Desk Support Specialist jobs in New Mexico
Recently Added Help Desk Support Specialist jobs
Help Desk Support Specialist
- H2 Performance Consulting
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White, NM
FULL_TIME
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H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor's - E-Verify.
H2 Performance Consulting (H2) is seeking a Helpdesk Specialist to join our new project supporting the White Sands Missile Range in White Sands, NM. This work will be performed 100% on-client.
The Help Desk Support Specialist responsibilities will include:- Providing user management support for processing account create and change request forms, submitting and tracking account requests, troubleshooting individual account issues, account creation, account termination
- Recording, analyzing, and preparing required reports regarding problem resolution occurrences and trends
- Developing standard operating procedures and user self-help training aids (e.g. tips and tricks, frequently asked questions) for recurring problems
- Ensures the timely process through which problems are controlled
- Problem recognition, research, isolation, resolution, and follow-up steps
- Supports end users on a variety of issues
- Identifies, researches, and resolves technical problems
- Responds to telephone calls, email, and personnel requests for technical support
- Documents, tracks, and monitors the problem to ensure a timely resolution
- Follows an ITIL process to resolve incidents from beginning to end and has a very mature customer service outlook
Required Qualifications:
Direct Relative Experience Required- Junior Level: 1-2 Years
- Intermediate: 3-5 Years
- Senior Level: 5 Years
Certifications (Must possess one of the following):- CompTIA A CE
- CompTIA Network CE
- Systems Security Certified Practitioner (SSCP)
- CCNA-Security
- Clearance: At minimum Secret level clearance required to start on contract
Benefits
H2 Performance Consulting offers competitive benefits to include health insurance, vision/dental insurance, paid time off, holiday pay, and 401K. - Just Posted
Help Desk Support Specialist
- Sienna Systems Corporation
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White, NM
FULL_TIME
- HelpDesk Support Specialist Sienna Systems is seeking a Helpdesk Specialist to join our project supporting the White Sands Missile Range in White Sands, NM. This work will be performed on-site and doe...
- 5 Days Ago
Help desk support specialist
- Dynamic Solutions Technology LLC
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White, NM
FULL_TIME
- Dynamic Solutions Technology, LLC , a premier strategic services firm that meets IT and Service needs for commercial and government clients. We are is seeking a full-time Help Desk Specialist (Junior)...
- 10 Days Ago
Help Desk Support Specialist (Junior)
- Dynamic Solutions Technology LLC
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White, NM
FULL_TIME
- Dynamic Solutions Technology, LLC, a premier strategic services firm that meets IT and Service needs for commercial and government clients. We are is seeking a full-time Help Desk Specialist (Junior) ...
- 11 Days Ago
Help Desk Support Specialist (Intermediate)
- Dynamic Solutions Technology LLC
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White, NM
FULL_TIME
- Dynamic Solutions Technology, LLC, a premier strategic services firm that meets IT and Service needs for commercial and government clients. We are is seeking a full-time Help Desk Specialist (Intermed...
- 22 Days Ago
Help Desk Specialist II
- Abacus Solutions Group, LLC
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Artesia, NM
FULL_TIME
- DescriptionAbacus Solutions Group: We're built on our shared core values! We are difference-makers, passionate about serving, we work hard with integrity and do the right thing. Difference makers mean...
- Just Posted
Help Desk Support Specialist jobs at Popular Companies
Help Desk Support Specialist
- TechTalent Squared
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Atlanta, GA
- As a Help Desk Specialist 1, you will be the first point of contact for technical support within the organization, provi...
- 6/2/2024 12:00:00 AM
Help Desk Support Specialist
- Addison Group
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Nashville, TN
- Position Title: Technical Support Specialist - Level 1-2 Support Pay Rate $18-22/hr Employment Type: 6 month contract wi...
- 6/2/2024 12:00:00 AM
Help Desk Support Specialist
- Robert Half
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Boston, MA
- Job Title: Help Desk Specialist Job Description: We are looking to hire a skilled Help Desk Specialist to provide techni...
- 6/2/2024 12:00:00 AM
Help Desk Support Specialist
- Motion Recruitment
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San Antonio, TX
- Grow your career as a Bilingual Help Desk Support Analyst with an innovative global bank in San Antonio, TX. Contract ro...
- 6/1/2024 12:00:00 AM
Help Desk Support Specialist
- Silgan Containers Corp
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- **Job Details** **Help Desk Support Specialist - (12369)** This details all the information about the job posting. Share...
- 6/1/2024 12:00:00 AM
IT Help Desk Support Specialist
- The Cavco Family of Companies
-
Phoenix, AZ
- At Cavco Industries, Inc. (NASDAQ CVCO), our 7000 team members are at the heart of everything we do. We design and produ...
- 5/31/2024 12:00:00 AM
Help Desk Support Specialist
- ATG
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Norfolk, VA
- NMMES-011 - Help Desk Support Specialist Requisition: 2024-01-006 Description/Job Summary Help Desk Support Specialist I...
- 5/31/2024 12:00:00 AM
Help Desk Support Specialist
- EIS Consulting Group
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Petaluma, CA
- Job Description Job Description EIS Consulting Group is on looking to add a Help Desk Support Specialist who wants to wo...
- 5/30/2024 12:00:00 AM
About New Mexico
New Mexico (Spanish: Nuevo México Spanish pronunciation: [ˈnweβo ˈmexiko] (listen), Navajo: Yootó Hahoodzo pronounced [jòːtxó xɑ̀xʷòːtsò]) is a state in the Southwestern region of the United States of America; its capital and cultural center is Santa Fe, which was founded in 1610 as capital of Nuevo México (itself established as a province of New Spain in 1598), while its largest city is Albuquerque with its accompanying metropolitan area. It is one of the Mountain States and shares the Four Corners region with Utah, Colorado, and Arizona; its other neighboring states are Oklahoma to the north...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support Specialist jobs
$34,715 to $46,345
Most Popular Cities in New Mexico for Help Desk Support Specialist Jobs
What does a Help Desk Support Specialist do?
Help Desk Support Specialist
Documents daily activities, system updates, communication system status to on-coming staff for shift change and develop policies and procedure affecting Help Desk Support Service Staff for after-hours and weekends.
May 16, 2023
Assists with administrative matters, programs, activities, and operations in the Information Technology Division including but not limited to the preparation of expenditure requests for purchase of office supplies, equipment, maintenance renewals, and other purchases and services.
March 14, 2023
Support of regional offices for MVB Financial equipment including network devices, computers and peripherals, IP camera systems, mobile devices, and any MVB owned technology at the direction of the IT Support Manager.
February 14, 2023
Install, build, support, maintain, and diagnose hardware, software and network components needed to support academic and administrative desktop computers, as directed.
December 11, 2022
Follows set policies and procedures when assisting clients to ensure proper handling of requests as identified in the Service Level Agreements (SLAs).
November 05, 2022
Help Desk Support Specialist in Jasper, AL
Demonstrates professional verbal and written communication skills, able to speak with authority and can provide accurate and detailed written reports and documentation.
March 09, 2023