Help Desk Support Specialist jobs in the United States

G
IT Support/Help Desk Analyst
  • Global Help Desk Services, Inc.
  • Rocky Hill, CT PART_TIME
  • Position: IT Help Desk Analyst (IT Support). This is a technical support position.

    Expected Hours (subject to change): Part-Time Open Position(s): Mon-Fri 8:30a-12:30p

    Who We Are: We are a growing technical help desk outsourcer that believes in the core values of integrity, honesty, the spirit of excellence and great customer service. Our goal is to have great relationships with our customers and provide service that exceeds today’s best industry standards via phone, web portal, email, and CHAT. We guarantee our service levels to our customers. We believe in treating our employees well because happy employees give great customer service. We promote from within so all managers understand our culture. Employees are treated with respect and shown appreciation through monthly and quarterly awards, and ‘Honor the Analysts’ days.

    What We’re Looking For: Mature, honest, IT professionals with great soft skills who value integrity and want to put their IT knowledge and customer service experience to work by servicing our customers with excellence. This position entails:
    • Resolving support issues to decrease downtime for the customer.
    • Providing excellent documentation skills in call-tracking systems.
    • Possessing strong troubleshooting skills because half of what we do is non shrink-wrap-related.
    • Maintaining knowledge of industry trends and support best practices including attending training sessions/workshops.
    • Working as a team player. (communicating well with w/coworkers & managers)
    • Enhancing business, verbal, and written skills.

    Requirements: 
    • Either previous help desk experience, desktop experience, or network administration experience with at least client-side VPN and Citrix experience. 
    • Must also type at least 30 WPM. 
    • Beneficial Certifications: A , NET , MCP, MOUS Certification, HDI's SCA Certification. A drug test will be required.

    Reports to: Team Lead.
    Only those candidates selected for an interview will be contacted

    Work Remotely:
    • No.
  • 15 Days Ago

G
IT Support / Help Desk Analyst (FT)
  • Global Help Desk Services, Inc.
  • Rocky Hill, CT FULL_TIME
  • Position: IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change):Full-Time Open Position(s): 3rd Shift - Sun-Tue 7p-7a; Wed 7p-1a.Who We Are:We are ...
  • 25 Days Ago

M
IT Help Desk Specialist
  • Manhattan DA - Support Staff Openings
  • New York, NY FULL_TIME
  • Division/Unit: Information Technology Department Civil Service Title: Community Associate Position Title: IT Help Desk Specialist Salary Range: $51,712 - $68,927 Job Description:The New York County Di...
  • 1 Month Ago

H
Help Desk Technician
  • Help Desk Technician
  • Little Rock, AR FULL_TIME
  • At CalArk, we respect what you have to offer. Our industry-leading wages and benefits ensure you always feel appreciated for what you individually bring to our team. Your talent has a home with us.
  • Just Posted

T
Technical Support Specialist
  • Tech Desk
  • Cleveland, OH FULL_TIME
  • We’re looking for a technical support specialist to provide assistance to Tech Desk customers. This is an in-person position, but you will not be required to visit customers. All assistance will be pr...
  • 12 Days Ago

G
Bilingual Help Desk Analyst
  • Global Help Desk Services, Inc.
  • Rocky Hill, CT FULL_TIME
  • Job Details:Position: Bilingual (Spanish/English) IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change):Full-Time Open Position(s): Wed 4:30p-10:30...
  • 26 Days Ago

C
IT Specialist
  • Compass Tech International
  • Columbus, OH
  • Job Description Job Description Job Title: IT Specialist Job Location: Columbus, OH Area A Tier 1 Japanese Industrial Ma...
  • 5/19/2024 12:00:00 AM

B
Application Support Specialist (Deltek Costpoint)
  • Battelle U K Ltd
  • Columbus, OH
  • **Application Support Specialist (Deltek Costpoint)** **22/09/2021 9:01:06 PM** **Columbus, OH US** **Company: Battelle*...
  • 5/18/2024 12:00:00 AM

R
IT Support Specialist II
  • Root
  • Columbus, OH
  • ****The position.**** The engineering team at Root strives to be one of the most transformative engineering teams ever. ...
  • 5/17/2024 12:00:00 AM

C
Service Desk Agent
  • Cayuse Holdings
  • Columbus, OH
  • **Overview** **About Cayuse Commercial Services:** Cayuse Commercial Services (CCS) delivers fresh solutions to business...
  • 5/17/2024 12:00:00 AM

N
Information Technology Support Specialist
  • New River Electrical Corporation
  • Granville, OH
  • IT Support Specialist Position Summary New River Electrical is searching for an IT Support Specialist with a passion for...
  • 5/17/2024 12:00:00 AM

C
Information Technology Support Specialist
  • Clarity Technology Solutions
  • Plain City, OH
  • ** Please note the position is in Plain City, Oh and requires the person to be local to our office. Hours: Weekdays (8:3...
  • 5/16/2024 12:00:00 AM

R
Help Desk Specialist
  • Robert Half
  • Marysville, OH
  • Helpdesk Support Tech – Japanese Speaking Schedule: Monday-Friday Pay: $22.50 per/hr. on W2 Location: Marysville, OH (10...
  • 5/16/2024 12:00:00 AM

R
Help Desk Specialist
  • Robert Half
  • Marysville, OH
  • Helpdesk Agent Marysville, OH $22/hr Start Date: May 20th *** Providing regional IT support on various new apps and prod...
  • 5/16/2024 12:00:00 AM

Income Estimation for Help Desk Support Specialist jobs
$37,652 to $50,265