Front Office Manager - Casino jobs in Mississippi

Front Office Manager - Casino manages the front office personnel. Ensures quality customer service, oversees the daily operation of services for the casino and the execution of contracts, deposits, and billing. Being a Front Office Manager - Casino may require a bachelor's degree in area of specialty. Typically reports to a director. The Front Office Manager - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Office Manager - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Front Office Manager (H)
  • Peachtree Group
  • Columbus, MS FULL_TIME
  • Who you are - You are someone who is obsessed with hospitality: it is quite natural for you to walk into a hotel and want to fluff every pillow you see, judge the level of cleanliness, or ask the front desk what type of system they are using. You get excited about how amenities are packaged, a guest service story created by an employee’s intuition, and can strip a bed faster than the best housekeeper. You enjoy casual sophistication and realize the concept of luxury has evolved to be approachable, and loathe heavily scripted interactions and cookie-cutter experiences. Your career experience is eclectic and dynamic, and take great pride in having worked your way through a variety of hospitality roles. You are humble and understand the need to work side by side with others, and take feedback seriously to improve upon processes. You love the collaborative environment you find in hotels and have a special place in your heart for the people and teams you have worked with and developed throughout your career.

    • Uphold and role model the company’s values, while encouraging your direct reports to embody our values that drive collaboration, intuitive service, and trans local hospitality
    • Demonstrate passion and aptitude for all aspects of a guest’s experience, coaching your team to handle all guest interactions with the highest level of hospitality and professionalism
    • Encourage your team to find creative solutions in order to accommodate guest requests whenever possible
    • Serve as the tour guide for all hotel experiences a guest may encounter, following your intuition to uncover each guest’s likes or dislikes, enabling you to add a personalized touch that creates a special memory
    • Collaborate with and coach your team to complete the necessary activities for the day to ensure standards are achieved, ensuring an environment where associates feel supported and valued to exceed guests’ needs
    • Be knowledgeable in all matters related to the safety, security, satisfaction, and well-being of hotel guests and associates; responds swiftly and effectively in any hotel emergency or safety situations, and verifies all associates are trained and following proper emergency procedures
    • Maintain proper par on all operation supplies and departmental supplies while following the budget given to you by the General Manager
    • Act as a key partner with the General Manager and the operations leadership team, demonstrating a united front committed to providing the best possible guest experience
    • Actively participate in recruitment, training, scheduling, supervising, coaching, and motivation of all Guest
    • Services associates in order to create an environment that nurtures ideas and develops a future talent for succession planning in the department
    • Execute the delivery of property events to in-house guests and future guests
    • Foster open lines of communication within the department by helping to facilitate daily line ups, weekly leadership meetings, and monthly departmental all staff meetings to create a transparent dialogue amongst the team to voice ideas and concerns while addressing the department’s key priorities
    • Coach and mentor your team on the development of their skill set, fostering an environment of continuous growth; effectively use corrective action to address root causes of issues, course-correcting any missed opportunities
    • Partner with Housekeeping and Engineering department heads to ensure hotel facilities and rooms are maintained in optimal condition is emphatic about the smallest detail which may go unseen by the untrained eye
    • Monitor all reservation channels, verifying that detailed reservation information is collected and handled properly according to standards and protocol
    • Champion departmental and hotel-wide initiatives and best practices (e.g., Lobby Ambassador, and Manager on Duty programs) by ensuring you take the time to communicate, train, and coach associates on the purpose of each initiative
    • Maintain regular communication with the General Manager to provide updates, discuss plans, communicate needs, and align on priorities, understanding that flexibility with your responsibilities is paramount to support a successful operation
  • 9 Days Ago

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Front Office Manager
  • Blue Sky Hospitality Solutions
  • Hattiesburg, MS FULL_TIME
  • About the Front Office Manager position We are looking for a responsible Front office manager who will be in charge of our reception area, acting as our company's ‘face’ and ensuring our visitors are ...
  • 16 Days Ago

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Front Office Manager
  • Batson Physical Therapy
  • Wiggins, MS FULL_TIME
  • Batson Physical Therapy is looking for a Front Office Manager. Our ideal candidate will be industrious and flexible with a pleasant and friendly demeanor. The candidate will need to be able to multi-t...
  • 18 Days Ago

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Hotel Front Office Manager
  • Desai Hotel Group, LLC
  • Natchez, MS FULL_TIME
  • Position Summary The Front Office Manager delivers service in a friendly, courteous and helpful manner, the Front Office Manager plans, manages, coordinates, monitors, measures, and acts upon all face...
  • 29 Days Ago

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Front Office Manager
  • Fusion Hospitality
  • Meridian, MS FULL_TIME
  • Job Description for Front Office Manager / Front Desk ManagerPOSITION TITLE: Front Office Manager / Front Desk Manager / FOMREPORTS TO: Assistant manager or General managerPOSITION SUMMARY:Directly su...
  • 2 Months Ago

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Front Office Manager
  • Hampton Inn Olive Branch
  • Branch, MS FULL_TIME,CONTRACTOR
  • Supporting, training, and supervising front office staff. Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. Handling customer complaints and sp...
  • 2 Months Ago

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Front Desk Manager
  • Marriott
  • New York, NY
  • Job Number 24097881 Job Category Rooms & Guest Services Operations Location The New York EDITION, Five Madison Avenue, N...
  • 6/10/2024 12:00:00 AM

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Assistant Director Front Office
  • Marriott
  • Boston, MA
  • Job Number 24098060 Job Category Rooms & Guest Services Operations Location Sheraton Boston Hotel, 39 Dalton Street, Bos...
  • 6/10/2024 12:00:00 AM

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Front Desk Manager
  • Hersha Hospitality Management, LP
  • Tampa, FL
  • Manage front desk operations to ensure staff meets company operational standards while providing the highest level of gu...
  • 6/10/2024 12:00:00 AM

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Hotel Front Office Manager
  • ADP - RNOOID0026870921
  • Greenbelt, MD
  • Job Description Job Description We are looking for Front Desk Manager to join our team at Holiday Inn/Candlewood Suites ...
  • 6/10/2024 12:00:00 AM

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Front Desk Manager
  • HV Global Group, Inc.
  • Sedona, AZ
  • Hourly Rate: $25.00 From majestic Cabo San Lucas to vibrant Key West, Hyatt Vacation Ownership offers rewarding career o...
  • 6/10/2024 12:00:00 AM

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Front Desk Manager
  • Marriott
  • Toronto, ONT
  • Job Number 24097006 Job Category Rooms & Guest Services Operations Location The St. Regis Toronto, 325 Bay Street, Toron...
  • 6/9/2024 12:00:00 AM

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Front Desk Manager
  • Le Meridien Tampa, The Courthouse
  • Tampa, FL
  • Overview: Opportunity: Front Desk Manager Manage front desk operations to ensure staff meets company operational standar...
  • 6/9/2024 12:00:00 AM

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Front Office Manager
  • Horizon Hospitality Associates, Inc
  • Columbia, MD
  • We are excited to offer an opportunity with a long-standing stable company in the search for a new Front Office Manager ...
  • 6/8/2024 12:00:00 AM

Mississippi is bordered to the north by Tennessee, to the east by Alabama, to the south by Louisiana and a narrow coast on the Gulf of Mexico; and to the west, across the Mississippi River, by Louisiana and Arkansas. In addition to its namesake, major rivers in Mississippi include the Big Black River, the Pearl River, the Yazoo River, the Pascagoula River, and the Tombigbee River. Major lakes include Ross Barnett Reservoir, Arkabutla Lake, Sardis Lake, and Grenada Lake with the largest lake being Sardis Lake. Mississippi is entirely composed of lowlands, the highest point being Woodall Mountai...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Office Manager - Casino jobs
$53,402 to $78,405