Front Office Manager Assistant - Casino jobs in West Virginia

Benefits

• Medical and Dental Insurance
• PTO
• Competitive Pay
• 401(k) Retirement Savings Plan
• Life Insurance
• Disability Insurance
• Hotel Room Discounts
• Ongoing Training and Career Development

• Help prepare weekly sales and business level forecast.
• Help with front desk staff schedule to adjust accordingly when requested.  Monitor and adjust for any major change in occupancy levels.  
• Assist in supervising the Front Office operation to provide efficient and courteous service to each guest. 
• Maximize guest room revenue through closely monitoring yield management.  
• Maintain statistics on rooms and reservations, guest arrivals and departures, average occupancy rates, and related information. 
• Prepare follow-up and/or forecasts to aid in management decision making.  
• Work closely with other departments, to properly plan and coordinate in-house activities.  
• Participate in all required and requested hotel department meetings as per FOM and General Manager (GM).

• Education: High School Diploma or GED required
• College degree in hospitality management preferred
•  
• Front desk experience required.  
   
• Proficient computer skills
• Ability to communicate effectively both verbally and in writing, with a great grasp of the English language 
• Act independently with minimal or no supervision.
• Ability to occasionally lift 35 lbs.
• Must maintain a neat, clean and well-groomed appearance and follow manager appearance guidelines