Front Desk Manager jobs in Maine

Job Overview:
We are seeking a highly organized and customer-oriented Front Desk Manager to join our team. As the Front Desk Manager, you will be responsible for overseeing all front desk operations and ensuring exceptional customer service. This is a full-time position with competitive pay and opportunities for growth within the company.

Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Answer phone calls, respond to inquiries, and provide information about the company
- Manage the front desk area, ensuring it is clean and organized at all times
- Schedule appointments and maintain calendars for staff members
- Assist with clerical duties such as filing, data entry, and transcribing documents
- Handle customer complaints or issues in a timely and effective manner
- Train and supervise front desk staff to ensure high-quality service delivery
- Monitor inventory of office supplies and place orders when necessary
- Collaborate with other departments to ensure smooth operations and excellent customer support
- Utilize QuickBooks to manage financial transactions accurately

Skills:
- Strong customer service skills with the ability to handle difficult situations professionally
- Proficient in using phone systems and other office equipment
- Excellent organizational skills with attention to detail
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Experience with QuickBooks or similar accounting software is preferred
- Strong written and verbal communication skills for effective customer support
- Proficient in proofreading documents for accuracy

Join our team as a Front Desk Manager and contribute to creating a positive experience for our customers. Apply today!

Job Type: Full-time

Pay: $20.43 - $24.61 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Relocation assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Wells, ME: Relocate before starting work (Required)

Work Location: In person