FRONT DESK CLERK jobs in Delaware

Job Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience during their stay. This is a vital role in our hotel, as you will be responsible for creating a welcoming atmosphere and assisting guests with their needs.

Responsibilities:
- Greet guests with a warm and friendly demeanor upon arrival
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, local attractions, and dining options
- Handle guest inquiries, requests, and complaints promptly and professionally
- Maintain accurate guest records and handle cash transactions
- Assist with reservations and room assignments
- Coordinate with housekeeping to ensure rooms are clean and ready for guests
- Perform night audit duties as required
- Ensure the safety and security of guests by following established procedures

Experience:
- Previous experience in a customer service role, preferably in the hospitality industry
- Strong phone etiquette skills with the ability to handle multiple phone lines
- Knowledge of hotel operations and guest services
- Familiarity with night audit procedures is a plus
- Excellent communication and interpersonal skills
- Ability to handle difficult situations with patience and professionalism
- Proficient in using computer systems for reservations, check-ins, and other front desk tasks

Join our team as a Front Desk Agent and enjoy the following benefits:
- Competitive pay based on experience
- Opportunities for career advancement in hospitality management
- Training and development programs to enhance your skills
- Employee discounts on hotel stays and dining experiences

If you have a passion for providing exceptional guest service, we would love to hear from you. Apply now to join our team as a Front Desk Agent!

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Expected hours: No more than 32 per week

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 8 hour shift
• Night shift
• Overnight shift

Work setting:

• In-person

Ability to Relocate:

• Millsboro, DE 19966: Relocate before starting work (Required)

Work Location: In person