Fraud Prevention Supervisor supervises fraud detection associates in their effort to identify and prevent future fraud. Leads cross-functional initiatives to proactively detect and prevent fraud from occurring. Being a Fraud Prevention Supervisor regularly reviews the team's work product and makes recommendations as needed. Researches, documents, and implements best practices in the fraud prevention industry. Additionally, Fraud Prevention Supervisor analyzes current processes and procedures and makes recommendations to promote more effective operations. Provides training and guidance to new employees. Typically requires a bachelor's degree. Typically reports to a manager. The Fraud Prevention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Fraud Prevention Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
FUNCTION:
Responsible for safety and security of the property. Primary job function is to prevent the loss of company assets and money. Ensure a safe work place for all staff. Ensure guest safety.
RESPONSIBILITIES:
• Responsible for working with all departments to ensure Guest & Employee Satisfaction.
• Observe and report observations through patrols of both the inside and outside of the hotel.
• Key Control.
• Lost & Found.
• Radio Control.
• Supervises and coordinates the daily activities of all assigned department personnel and department responsibilities.
• Ensures Security for the hotel’s customers, employees, and property assets.
• Enforces established policies and procedures for WinStar World Hotel and the hotel’s brand.
• Practices the WinStar World Hotel Culture and ensures all cultural expectations are implemented and regularly practiced throughout the hotel.
• Supports hotel’s training needs and efforts.
• Responsible for performing “other duties” as assigned by management.
REQUIREMENTS:
TECHNICAL SKILLS AND ABILITIES:
• Knowledge of the organizations and operations of administrative programs.
• Ability to develop long-term plans and programs and to evaluate work accomplishments.
• Ability to apply and adapt practices and techniques to the special requirements of senior management; ability to establish and maintain effective relationships with other management staff, employees, and the general public.
• Must be able to recognize potential safety hazards and security problems in the hotel and act upon each immediately.
• Ability to present facts and recommendations effectively in oral and written form.
• Proficient in Word, Excel, PowerPoint, Publisher, ADP and other systems as needed.
• Extensive knowledge in security and safety.
• Knowledge of sound techniques in all aspects of asset loss prevention.
• Skill in use of computers and software programs associated with Property Operations.
• Skilled in the proper and safe use of all tools, equipment, materials, chemicals and products relating to the department.
• Excellent ability to communicate in the English language, both verbally and written.