Imagine being part of a company where your growth is valued and your journey is supported. Imagine yourself at Langley Federal Credit Union, where we're dedicated to shaping a meaningful path together. You belong at Langley.

Langley Federal Credit Union is one of the 100 largest credit unions in the United States with over $5B in assets and over 351,000 members. We are constantly growing and have recently expanded to neighboring states and other parts of Virginia.

Langley is committed to being the best place you will ever work, and it all begins with our comprehensive employee benefits package, which includes affordable medical, dental, and vision plans in addition to:

Investing in You:

• Educational Assistance, encompassing books, lab fees, registration costs, and more.
• Support for Student Loan Repayment.
• Abundant Career Growth Opportunities.

Time Off That Matters:

• Generous Paid Vacation that starts accumulating from day one, progressively increasing with every five years of service, up to a maximum cap.
• Celebrate 13 Paid Holidays, including your birthday and the day following Thanksgiving; enjoy Floating Holidays too!
• Paid Sick Time for all team members.

Financial Security:

• Highly competitive 401K plan featuring a 6% company match, with immediate vesting with a ROTH IRA option.
• Company-covered short- and long-term disability insurance.
• Complimentary Life Insurance and the choice of additional Voluntary Life Insurance.
• Flexible Health Care and Dependent Care benefits.

Langley Federal Credit Union is currently hiring for a Full Time Fraud Prevention Analyst to work on-site from our City Center building, located in Newport News, VA.

Job Summary:       

Focuses on fraud prevention through data-driven analytics by leveraging their extensive fraud, payment, and risk knowledge. Analyzes and identifies the potential of fraudulent activity through all attack vectors. Familiarizes themselves with the flow of funds in a financial institution and works with all stakeholders to ensure proper preventive measures are in place and operating effectively.

Essential Functions, Duties, and Responsibilities:

• Interprets trend analytics based on a wide variety of data sources to assist in the development and execution of comprehensive fraud prevention processes and techniques to proactively detect and prevent fraudulent activities and reduce fraud exposure.
• Collaborates with cross-functional teams, including legal, compliance, finance, digital banking, vendors, member experience, and more, to address fraud-related issues effectively.
• Performs data-driven analysis to identify vulnerabilities and proactively determine potential issues or improvement areas to support all fraud prevention and mitigation efforts.
• Diagnoses issues, recognizes known and emerging fraud and abuse patterns and develops compelling, data-driven recommendations.
• Performs daily review of systems regarding consumer/commercial transaction activities and analyzes Internet banking data for irregular patterns.
• Analyzes fraudulent activity through person-to-person (P2P) payment applications, contact centers, online banking, online account opening, ACH, wire, and loan fraud to enable the identification of configuration and process gaps.
• Analyzes user behavior to identify fraudulent activity such as social engineering fraud, account takeover (ATO), and identity theft through stolen personally identifiable information (PII).
• Understands the overall payments threat landscape, including fraud and money laundering typologies and methods employed by fraudsters.
• Provides input and assists in the development and improvement of processes and procedures related to Fraud Prevention. Works with internal partners and external vendors to validate, tune, and improve fraud monitoring technologies.
• Understands the internal and external systems and networks that interact with and drive authorization and fraud processes to ensure the impact of changes in any of these systems does not disrupt or harm fraud or authorization processes.

Qualifications:

• Bachelor’s Degree or equivalent combination of experience/education required.
• A minimum of five (5) years of experience in financial services, cybercrime, risk management, payments, fraud, and/or intelligence is required.
• Minimum of three (3) years of experience in fraud prevention with digital banking or equivalent is required.

 Our Keys to Success:

• Service Champion – Adopts a service orientation, building trusting relationships and delivering value for associates, members, and communities.
• Langley Ambassadors – Demonstrates a passion for Langley’s vision, encouraging diversity, equity and inclusion while considering Langley’s values when making decisions and taking accountability for delivering results.
• Agile in Action – Adapts to changes in the business, demonstrating innovation to improve Langley and advance the business into the future.
• Team Driven – Collaborates across Langley, communicating with transparency and prioritizing a team-based approach that delivers optimal outcomes for associates, members, and communities.
• Continuous Learners – Maintains an understanding of Langley’s business and how value is delivered to members and actively pursues opportunities to grow oneself and strengthen the organization.

 Physical Requirements:

The physical demands described here represent those that an employee must meet to successfully perform the essential functions, duties, and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands and fingers, operate standard office equipment such as a mouse and keyboard, and see, speak, and hear. The employee is occasionally required to stand and walk.

 Working Conditions:

The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work is performed in a climate-controlled office environment where the noise level is typically quiet to moderate.

This job description is not designed to cover or contain a comprehensive listing of functions, duties, or responsibilities that are required of the employee. Functions, duties, and responsibilities may change, or new ones may be assigned at any time with or without notice.