Fraud Prevention Associate researches and analyzes potential customer fraud cases to identify and prevent future fraud. Reviews and responds to suspected fraudulent service requests and identifies fraudulent transactions using various research methods. Being a Fraud Prevention Associate follows standard procedures to document a loss and prepares a summary and reconciliation. Communicates the status and resolution of the incident to the customer and/or bank. Additionally, Fraud Prevention Associate identifies areas that need increased security procedures or software to protect customer accounts. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Fraud Prevention Associate works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Fraud Prevention Associate typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
SUMMARY: Assists in overall store loss prevention efforts including theft, cash handling and safety issues performing the following duties.
About Us:
Marden’s is a family-owned company with 13 retail stores and 3 warehouses all in Maine. Marden’s locates and purchases overstocks, closeouts, insurance losses, liquidations, salvage deals, discontinued items, and other deals across the country and sells them at discounted prices.
Benefits of working for Marden’s
Fun and exciting work environment
Every other weekend off (if desired)
Professional development and growth
20% Employee Discount on most items!! (On Already LOW Prices!)
Access to medical, dental, life and short-term disability insurance for full-time associates
Paid Holidays (full-time associates)
Paid time off
Health Savings and 401K with matching benefit amounts
Employee Assistance Program
What you'll contribute to the team:
Demonstrated sales and customer service results in a fast-paced environment
Availability for varied weekly shifts including weekend, closing and peak hour shifts
Effective communication skills, being open to feedback and the ability to act on it.
A willingness to learn and adapt; flexible to change and open to try new ways of doing things.
Ability to stand, walk, lift items up to 40 pounds, and work with other team members to provide excellent customer service.
High level of energy to promote a positive work environment.