Fraud Investigation Manager jobs in North Carolina

Following is a summary of the essential functions of this job. Other duties may be performed, both majorand minor, which are not mentioned below. Specific activities may change from time to time.

• Develop data-driven fraud risk strategies and controls by a different type of first- and thirdparty fraud like Account Take Over, synthetic ID, stolen financials
• Develop and maintain dashboards to track fraud loss rates by fraud types
• Develop a data-driven process to review fraud cases
• Improve core metrics related to fraud rate, incidents, charged-off dollars, and customer experience from vintage to vintage; track and respond when metrics signal improvement
• opportunities
• Partner with Engineering, Product, and Operations teams to conceive, design, and monitor fraud strategies to mitigate fraud risk in the most precise manner possible.
• Identify and explore new approaches, data sources/vendors, and potential partnerships to support improvements to existing and new programs; implement these tools as needed
• Partner with fraud operations team to execute on the fraud risk policy and procedures
• Ensure compliance with policies and requirements for internal and external auditors for all assigned responsibilities
• Manage all process improvements and enhancements within the area of responsibility, including evaluation of efficiency and effectiveness, cost-benefit analysis, process mapping, workflow analyses, and process re-engineering.
• Prepare and communicate department-level reporting regarding volumes, effectiveness, and project updates, especially in support of merger/conversion activities.
• Serve as subject matter expert and provide guidance and oversight to peers within Enterprise Fraud Management as well as other business units

• Bachelor's degree, or equivalent education and related experience
• 8 year experience with Fraud strategies for acquisitions and transactional fraud.
• Proficient with data science tools such as Python, R, SQL, SAS
• Experience managing model lifecycle including onboarding, validation and model governance.
• Excellent analytical and problem-solving skills and ability to make sound and rational decisions with limited supervision
• Exceptional verbal and written communication skills, ability to communicate effectively with senior leaders
• Ability and willingness to work flexible hours, and travel on an as-needed basis
• Prior fraud experience in the financial service industry, preferably across multiple products and channels
• Proven leadership and team-building skills

Preferred Qualifications

• Experience in application and transaction fraud management in consumer lending or banking.
• Experience with Actimize and FIS
• Graduate degree in a quantitative field such as Finance, Economics, Mathematics, Computer Science, or equivalent.
• Highly Analytical
• Detail orientation but able to still see the 'forest'