Fraud Detection Supervisor supervises fraud detection associates in their effort to detect possible customer fraud. Leads cross-functional initiatives to proactively detect and prevent fraud from occurring. Being a Fraud Detection Supervisor researches, documents, and implements best practices in the industry with regard to fraud detection. Leads the most challenging and complex fraud investigations. Additionally, Fraud Detection Supervisor requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Fraud Detection Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Fraud Detection Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
GENERAL SUMMARY
Serve as Erie FCU’s Fraud Coordinator to review the operations of all attempted and / or committed fraud as well as detection to ensure cases of unlawful financial maneuvers are properly handled, logged, and reported.
Work with the Fraud Coordinator II to investigate fraud activity as well as develop and implement action plans for detecting fraudulent activities in the organization.
ESSENTIAL FUNCTIONS
NOTE : The list of essential functions is not exhaustive. It may be supplemented as necessary from time to time.
ADDITIONAL FUNCTIONS
JOB SPECIFICATIONS
Must also have least two years of experience in a financial institution operations or fraud detection position.
PHYSICAL REQUIREMENTS
Sitting Continuous Crawling Occasional
Standing Frequent Climbing Occasional
Walking Frequent Balancing Occasional
Driving an automobile Occasional Reaching Overhead Occasional
Lifting / Carrying Occasional Reaching Forward Occasional
Amount of Weight 15-25 lbs. Kneeling Occasional
Squatting Occasional Push / Pull Occasional
DISCLAIMER
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Last updated : 2024-05-23