Fraud Detection Supervisor jobs in Iowa

Fraud Detection Supervisor supervises fraud detection associates in their effort to detect possible customer fraud. Leads cross-functional initiatives to proactively detect and prevent fraud from occurring. Being a Fraud Detection Supervisor researches, documents, and implements best practices in the industry with regard to fraud detection. Leads the most challenging and complex fraud investigations. Additionally, Fraud Detection Supervisor requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Fraud Detection Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Fraud Detection Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Fraud Detection Agent - In Office - West Des Moines, IA
  • CU Cooperative Systems, Inc.
  • Des Moines, IA FULL_TIME
  • THE OPPORTUNITY: We are seeking a talented Fraud Detection Agent I to assist cardholders by verifying activity on their debit or credit card while identifying and reporting potential fraud trends and patterns to minimize potential losses. In addition the Fraud Detection Agent I will be accountable for meeting performance targets and necessary requirements for agent advancement via career path. ***This position is in office only including one weekend day. On January 2, 2024, Co-op Solutions and PSCU became a single entity – combining two talented teams with the same mission – both built on the foundation of the “people helping people” credit union philosophy. Our employees are our greatest asset and together, we are better positioned to innovate leading-edge technologies, deliver differentiated value to our clients and support career development opportunities for our employees. It’s an exciting and pivotal point in both legacy companies’ journeys! WHAT YOU CAN LOOK FORWARD TO: Takes incoming calls from members to verify transactions. Navigates tools and resources to properly address member inquiries. Maintains high level of service with members and meets performance targets. Maintains composure and demonstrate a calm, professional position while adapting to difficult situations. Develops and maintains productive working relationships with team members. Promotes and maintains a positive, professional image of PSCU/Co-ops Contact Centers. Participates in product and procedure training in classroom, on the job training, and reviews all available manuals and resources to acquire and increase product knowledge. Regular and reliable attendance. Responsible for reporting risks that are identified to the appropriate team and/or management. Additionally, responsible for managing, monitoring and reporting risks within the scope of your work area, to include, but not limited to Information Security risks. Actively supports our PSCU/Co-op culture and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions. WHAT YOU’LL NEED TO SUCCEED: Knowledge of the Fiserv and/or FIS applications. Knowledge of Phone System (Finesse and Calabrio). Strong interpersonal communication skills. Strong problem solving skills. Ability to identify fraud patterns. Ability to resolve complex issues with limited supervision. Detail Oriented. Strong time management skills. REQUIRED EDUCATION and EXPERIENCE: High school diploma or equivalent 1-2 years of Customer Service experience in an office or contact center environment. #Joinourteam THE PERKS Fun, challenging and, collaborative work environment with passionate colleagues that care deeply about the intersection of technology and human-centered financial services. Great Work/Life Benefits – Paid Time Off (PTO), Maternity, Parental, Family Care, Adoption Leave Programs, Community Volunteer Time Off, and 12 Paid Holidays. Health benefits – medical, dental, & vision plus wellness programs and gym reimbursements. 401K with generous company match. Tuition reimbursement. Engagement Resource Groups - Women in Tech, Pride Alliance, Black Financial Technology Professionals, Veterans, and more to come. With more than 35 years of industry leadership, Co-op Solutions is the largest, most comprehensive credit union service organization in the nation. Co-op serves as THE credit union technology engine, bringing payments solutions, engagement services and strategic counsel to help credit unions optimize member experiences to consistently provide seamless, personalized multi-channel offerings, while delivering secure, sophisticated fraud mitigation service. Co-op serves more than 3,000 client credit unions, with 60 million debit and credit cardholders, nearly 30,000 surcharge-free ATMs and more than 5,600 shared branches nationwide. Our vast technological ecosystem facilitates more than 6.5 billion transactions every year and equips credit unions of all sizes to deepen member engagement and prosper in the fast-paced world of fintech. The Perks Fun, challenging and, collaborative work environment with passionate colleagues that care deeply about the intersection of technology and human-centered financial services. Great Work/Life Benefits – Paid Time Off (PTO), Maternity, Parental, Family Care, Adoption Leave Programs, Community Volunteer Time Off, and 12 Paid Holidays. Health benefits – medical, dental, & vision plus wellness programs and gym reimbursements. 401K with generous company match. Tuition reimbursement.
  • 24 Days Ago

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Fraud Investigator
  • QCR Holdings, Inc.
  • Davenport, IA FULL_TIME
  • QCR Holdings is looking for a Fraud Investigator to join our Fraud team! The Fraud Investigator reviews fraud alerts and investigates suspicious or unusual activity to determine action required to pre...
  • 1 Month Ago

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Detection Dog Handlers
  • Western EcoSystems Technology, Inc. (WEST)
  • Des Moines, IA FULL_TIME
  • Job Title Detection Dog Handlers Salary $23.00-$27.00 Job Classification Hourly Location IA US (Primary)IL USIN US Job Type Temporary # of Hires Needed 9 Job Description Western EcoSystems Technology,...
  • 24 Days Ago

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Detection Dog Handlers
  • west-inc
  • IA US (Primary)IL USIN US, IA TEMPORARY
  • Job Title Detection Dog Handlers Salary $23.00-$27.00 Job Classification Hourly Location IA US (Primary)IL USIN US Job Type Temporary # of Hires Needed 9 Job Description Western EcoSystems Technology,...
  • 1 Month Ago

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Fraud & Claims Operations Representative
  • TalentBridge
  • Des Moines, IA FULL_TIME
  • Job Type: Contract to HireAfter Training Schedule:(After 90-days Hyrbrid one week in the office, one week from home) 2:00pm-11:00pm CST Tue-Sat. Sun & Mon are off days. 2:00pm-11:00pm CST Sun-Thu. Fri...
  • 10 Days Ago

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Fraud Rules Analyst
  • SHAZAM
  • Des Moines, IA FULL_TIME
  • SHAZAM recognizes that community financial institutions build better communities, and this drives our passion to strengthen financial institutions. We are a trusted partner to our valued customers pro...
  • 1 Month Ago

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Property Manager - The Overlook
  • Millennia Housing Management
  • Chattanooga, TN
  • Position Overview The Affordable Housing Property Manager must demonstrate experience in effective property management f...
  • 6/11/2024 12:00:00 AM

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Taco Bell - Store Supervisor - Overlook - Urgently Hiring
  • Taco Bell
  • Portland, OR
  • Taco Bell - Interstate Ave. is looking for a full time or part time Store Supervisor for our location in Portland, OR. A...
  • 6/10/2024 12:00:00 AM

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Taco Bell - Shift Lead - Overlook - Urgently Hiring
  • Taco Bell
  • Portland, OR
  • GET ACCESS TO: Same Day Pay: - Never wait for a paycheck again! Work today, get paid today! With DailyPay, Pacific Bells...
  • 6/10/2024 12:00:00 AM

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Taco Bell - Team Manager - Overlook - Urgently Hiring
  • Taco Bell
  • Portland, OR
  • Taco Bell - Interstate Ave. is looking for a passionate full time or part time Team Manager to join our team in Portland...
  • 6/10/2024 12:00:00 AM

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Maintenance Supervisor- Overlook at Brook Run
  • Peak Living
  • Richmond, VA
  • Peak Living is currently seeking a qualified Maintenance Supervisor to join our team! At Peak Living, our employees love...
  • 6/9/2024 12:00:00 AM

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Hog Supervisory Role
  • Prestage
  • Clinton, NC
  • Prestage Farms is looking for a Hog Loader Foreman to assist and supervise in the loading of hogs for market by performi...
  • 6/8/2024 12:00:00 AM

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Supervisory Roles (Program Coordinator / Team Leader) All Counties
  • Helen Ross McNabb Center
  • Knoxville, TN
  • Supervisory Roles (Program Coordinator / Team Leader) All Counties We've been waiting for someonelike you! With a wide r...
  • 6/7/2024 12:00:00 AM

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Seasonal Overlook Nomad Server at The Wilds
  • The Columbus Zoological Park Association
  • Cumberland, OH
  • Join The Wilds team as a server and impact the guest experience by accommodating our private meals provided for lodging ...
  • 6/7/2024 12:00:00 AM

Iowa (/ˈaɪəwə/ (listen)) is a state in the Midwestern United States, bordered by the Mississippi River to the east and the Missouri River and Big Sioux River to the west. It is bordered by six states; Wisconsin to the northeast, Illinois to the east, Missouri to the south, Nebraska to the west, South Dakota to the northwest and Minnesota to the north. In colonial times, Iowa was a part of French Louisiana and Spanish Louisiana; its state flag is patterned after the flag of France. After the Louisiana Purchase, people laid the foundation for an agriculture-based economy in the heart of the Corn...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Fraud Detection Supervisor jobs
$56,347 to $71,328

Fraud Detection Supervisor in Beaumont, TX
PREVENT is a customer centric, browser based GUI application for Fraud detection, servicing.
January 11, 2020
Fraud Detection Supervisor in Alexandria, LA
Maintain awareness of member client fraud trends and suggest internal procedure changes to Fraud Management.
February 21, 2020
Fraud Detection Supervisor in Augusta, GA
They are preparing all the needed documents, researches and data that are evidence, which can bring great impact to refrain the presence of this fraud.
December 18, 2019