Financial Aid Counselor - Higher Ed. jobs in Arizona

Duration: 12 months

Shift:

• Flexible shifts - variable hours up to a maximum of 40 hours/per week.

Candidates to provide their own equipment - computer, monitor and reliable Wi-Fi connection.

Roles and Responsibilities:

• Provides comprehensive counseling to students regarding financial aid eligibility through in-person, phone and email conversations.
• Counsels and advises students about financial aid eligibility, application procedures, aid programs, costs, indebtedness, money and management and financial planning, individualizes information to the particular needs and situation of the student.
• Determines if students qualify for an unusual/mitigating circumstance; exercises professional judgment by making adjustments or revisions to costs, contribution, need, or dependency status as exceptions to the prescribed process.
• Answers questions and requests from students, parents, or guardians in person or in writing regarding financial aid programs and eligibility.

Required Qualifications:

• Demonstrated knowledge of government, donor and/or institutional rules, regulations, guidelines, and procedures for awarding of financial aid.
• Demonstrated knowledge on how the Expected Family Contribution (EFC) calculation works and how the EFC impacts the awarding of Title IV funds.
• Demonstrated knowledge of federal Title IV financial aid programs, awarding eligibility requirements and supporting regulations.
• Experience in automated processing.
• Experience in critical thinking and problem solving.
• Demonstrated knowledge of Family Educational Rights and Privacy (FERPA) requirements.
• Evidence of effective written and verbal communication skills.
• Experience in basic computer software skills, such as Microsoft Office products, specifically Word and Excel.
• Demonstrated knowledge of the principles of exemplary customer service demonstrated through actively listening, acknowledging, and responding to every inquiry; taking ownership and resolving each concern or problem as appropriate; exhibiting professionalism and expertise in every interaction and engaging in professional development to meet expectations for service excellence.

Education:

• Bachelor's degree in public administration, Business, Humanities or other related field AND one year experience in financial aid student counseling; OR, five years of experience in financial aid or student counseling or directly related experience; OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

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About our Company: -

22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000 people including 600 Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115 Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80 commercial clients.

Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.

“22nd Century Technologies is an Equal Opportunity Employer" and “US Citizens & all other parties authorized to work in the US are encouraged to apply."

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Types: Full-time, Contract

Pay: $20.19 per hour

Location:

• Arizona (Required)

Work Location: Remote