Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Are you ready to take the lead in shaping the future of field operations? Bert Black Service Companies, located in the vibrant city of Little Rock, AR, is seeking a dynamic professional to become our Director of Field Operations!
As our Director of Field Operations, you'll enjoy a competitive salary ranging from $55,250 to $74,750 per year, complemented by a target bonus of $30,000! Our comprehensive benefits package includes health, dental, vision, a flexible spending account (FSA), retirement plans, paid vacation, paid holidays, paid training, company-provided uniforms, and ample opportunities for career advancement. Ready to elevate your career? Apply now and become a crucial part of our success story!
LEARN ABOUT US
At Bert Black Service Companies, we are dedicated to providing exceptional repair services to our customers. With over 45 years of experience, our mission is to deliver outstanding results while maintaining the highest standards of professionalism, integrity, and customer satisfaction. Join our reputable company and contribute to our legacy of excellence!
WHAT YOUR DAY ENTAILS
Envision your role at Bert Black Service Companies as a dynamic blend of strategic leadership and hands-on impact. As our Director of Field Operations, your days kick off with meticulous planning to optimize field operations-balancing efficiency and safety to ensure project excellence. You'll spearhead a high-performing team, guiding them through project timelines, budgets, and resource allocation, all while fostering a culture of innovation and collaboration.
Your role involves proactive safety oversight, implementing protocols to maintain a secure working environment compliant with OSHA standards. Simultaneously, you'll champion process improvements, ensuring that our team exceeds industry standards. Join us in this exciting position, where your strategic vision and operational expertise will redefine the landscape of field operations at Bert Black Service Companies.
QUALIFICATIONS FOR OUR DIRECTOR OF FIELD OPERATIONS
JOIN US!
Ready to take the next step? Apply now and be part of Bert Black Service Companies' success story! Our initial application process is quick, easy, and mobile-friendly, bringing you one step closer to advancing your career. Seize this opportunity to make a difference and lead with excellence!