Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
R.W. Parker Equipment Co. is looking for a skilled food service technician in the Florence / Huntsville, AL area. Will consider training the right candidate. This service technician candidate will be responsible for all areas of service repairs. The service technician candidate will travel to the customers location maintaining and repairing equipment, making sure the overall needs of each customer are met and representing R.W. Parker Equipment Co. in a professional manner. As a food equipment service technician you'll enjoy being the onsite expert for our customers.
Responsibility includes but are not limited to
Benefits Include
Salary based on experience