Executive Response Manager jobs in Utah

Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Manager of Cyber Incident Response
  • Zions Bank Careers
  • Midvale, UT FULL_TIME
  • Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years. Help us transform our workforce of the future, today.

     

    The Cybersecurity Operations Center (CSOC) department within ETO is looking for a Manager of Cyber Incident Response to join the team.  As the Manager of Cyber Incident Response, you would play a key role in defending the enterprise from malicious actors and improving our security posture. The work you do has real impact enterprise-wide and is truly valued throughout the organization.

     

    The Cybersecurity Operations Center (CSOC) department is the cyber front line at Zions Bancorporation. As a leader of the Incident Response team, you will be an integral part of the CSOC.  The other members of the CSOC organization include Cyber Continuous Assurance and Cyber Offensive Security. 

     

    We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet ever-changing demands. Your ability to adapt, learn innovate and collaborate with a dynamic team helps us provide exceptional service to our customers and communities.

     

    The Manager of Cyber Incident Response will report into the Director, CSOC and is responsible for leading a technical team to analyze the cyber environment and developing security measures to safeguard the confidentiality, integrity, and availability of information.  The manager will work closely with other managers across Cyber, as well as partners across Technology and the business. 

     

     

    Responsibilities:

    ·         As a hands on working manager, the leader will focus on continuous monitoring, alerting, escalation, and response of suspicious activities including: research indicators of compromise, continuous configuration, SIEM customization, and logging requirements for technical assets

    ·         Internal investigations, forensics, eDiscovery

    ·         Manage the Security tooling (ie. XDR, SIEM, etc.) including overseeing the deployment, integration and configuration of all new security solutions and of any enhancements to existing security solutions in accordance with industry-leading practices generically and the enterprise’s security documents specifically.

    ·         Deliver after-action facilitation and action/remediation oversight

    ·         Provide development, education, and oversight of relevant standards, procedures, and playbooks for completeness and accuracy including leading tabletops and simulation exercises, Security Incident Management Framework 

    ·         Continuous monitoring, alerting, escalation, and response of suspicious activities

    ·         Provide coaching, constructive feedback, workload management and direction to staff to ensure successful achievement of projects and initiatives

    ·         Develop procedures and guidelines to support consistent delivery of services

    ·         Consult with other Cyber & Information Security colleagues to continuously evaluate and implement security solutions

    ·         Communicate potential security concerns/exposures to appropriate leadership

    ·         Coordinate and collaborate with business organizations and other IT groups to ensure quality solutions are delivered within project timelines and to facilitate an enterprise wide understanding of security goals, to solicit feedback and foster cooperation

    ·         Maintain up-to-date knowledge of the cyber and information security industry including awareness of new or revised security solutions, improved security processes, and the development of new attacks and threat vectors.

    ·         Ensures adequate and effective technical and non-technical controls exist to meet current and future security compliance requirements found in local, state, and federal laws and regulations

    ·         Identify/recommend tools, processes, software, and hardware to improve or replace current security infrastructure practices, services, or technologies to meet future requirements.

     

     

    Requirements:

    ·         5 years of experience in cyber security initiatives which may include some or a combination of roles in IT Security, cyber security, risk, compliance, audit, threat detection, data privacy, etc.

    ·         Experience managing a team and/or coaching team members

    ·         Experience developing policies/procedures for security processes

    ·         Ability to effectively lead Cyber discussions and initiatives and actively participate in technical discussions.

    ·         Ability to lead a team including mentoring, coaching, and motivating, providing an opportunity to learn and grow

    ·         Proven track record of successfully managing projects, with a particular emphasis on handling complex assignments

    ·         Demonstrated history of achieving customer satisfaction by effectively managing both internal and external stakeholders

    ·         Strong relationship building skills; Must be able to work collaboratively and cooperatively as a team member and as a people manager

    ·         Ability to influence peers and business stakeholders

    ·         Cyber certifications are a plus - Certified Information Security Manager (“CISM”), Certified Information Systems Security Professional (CISSP), Global Information Assurance Certification (GIAC), etc.  

     

     

    Pay Range:

    $170,000-$190,000 (Based upon relatable skills/experience)

     

    Location:

    This position requires regular face-to-face interaction with teams, business stakeholders, and executives in the Midvale, UT area. We will consider candidates in the area, able to relocate to the area, or working remotely but willing to travel regularly to Midvale, UT.

     

    The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus is the company’s primary technology and operations center. This modern and environmentally friendly technology center enables Zions to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:

     

    ·         Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.

    ·         At least 75% of the building is powered by on-site renewable solar energy.

    ·         Access to outdoor recreation, parks, trails, shareable bikes and locker rooms.

    ·         Large modern cafe with a healthy and diverse menu.

    ·         Healthy indoor environment with ample natural light and fresh air.

    ·         LEED-certified sustainable building that features include the use of low VOC-emitting construction materials.

     

     

    Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.

     

     

     

  • 2 Months Ago

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Manager of Cyber Incident Response
  • Zions Bancorporation, N.A.
  • Midvale, UT FULL_TIME
  • Job DetailsZions Bancorporation s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we ...
  • 2 Months Ago

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2024 OGD Airport Manager
  • ADK Consulting & Executive Search
  • Ogden, UT OTHER
  • Overview This position is responsible for the administration, planning, development, and direction of airport operations. Duties include lease negotiation, fiscal management, development of commercial...
  • 4 Days Ago

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Inside Sales Territory Manager
  • Get It Recruit - Executive
  • Bingham, UT FULL_TIME
  • Join Our Innovative Team in the Promotional Products Industry!About UsAt our company, we lead the way in the Promotional Products Industry with a focus on innovation, creativity, and exceptional custo...
  • 10 Days Ago

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Jack in the box late
  • Seasons Utah Manager LLC
  • West Valley, UT FULL_TIME
  • Jack in the Box : Late Night Team Member - Cashier Our food isn’t the only thing that should make you happy. Whether you’re learning the finer points of customer service as a Guest Service Cashier or ...
  • 1 Day Ago

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Patient Care Advocate
  • Oakland Manager LLC
  • South Jordan, UT FULL_TIME
  • Summary The Patient Care Associate (PCA) is responsible for delivering an exceptional customer experience. This role ensures all sales are compliant with state regulations and that customer needs are ...
  • 1 Month Ago

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President & Chief Executive Officer
  • National Park Foundation
  • Washington, DC
  • The National Park Foundation Board is seeking a visionary leader who can take NPF to the next level. The successful cand...
  • 6/11/2024 12:00:00 AM

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President & Chief Executive Officer
  • Vermont Public
  • Colchester, VT
  • President & Chief Executive Officer About Vermont Public Vermont Public is one of the most vibrant, trusted, and expansi...
  • 6/11/2024 12:00:00 AM

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President / Chief Executive Officer
  • TNC Community
  • Warwick, RI
  • President / Chief Executive Officer Thrive Behavioral Health Warwick, Rhode Island The Moran Company is pleased to partn...
  • 6/10/2024 12:00:00 AM

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President and Chief Executive Officer
  • Korn Ferry Executive Search
  • Washington, DC
  • Position President and Chief Executive Officer Company National Association of ACOs (NAACOS) Location Washington, D.C. R...
  • 6/10/2024 12:00:00 AM

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President / Chief Executive Officer
  • The Moran Company
  • Warwick, RI
  • President / Chief Executive Officer Thrive Behavioral Health Warwick, Rhode Island The Moran Company is pleased to partn...
  • 6/9/2024 12:00:00 AM

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President/Chief Executive Officer
  • Thrive Behavioral Health
  • Warwick, RI
  • Job Details Job Location Warwick, RI Description President/Chief Executive Officer Thrive Behavioral Health Warwick, Rho...
  • 6/9/2024 12:00:00 AM

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President and Chief Executive Officer
  • Port of San Diego, CA
  • San Diego, CA
  • Salary: $350,000.00 - $425,000.00 Annually Location : Port of San Diego, CA Job Type: Full-time Job Number: FY23/24 #CEO...
  • 6/8/2024 12:00:00 AM

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President & Chief Executive Officer
  • Boys & Girls Club of San Marcos
  • San Marcos, CA
  • What We Do We empower kids to lead healthy, productive lives through our focus on three key areas: 1) Providing safe and...
  • 6/7/2024 12:00:00 AM

Utah is known for its natural diversity and is home to features ranging from arid deserts with sand dunes to thriving pine forests in mountain valleys. It is a rugged and geographically diverse state that is at the convergence of three distinct geological regions: the Rocky Mountains, the Great Basin, and the Colorado Plateau. Utah is one of the Four Corners states, and is bordered by Idaho in the north, Wyoming in the north and east; by Colorado in the east; at a single point by New Mexico to the southeast; by Arizona in the south; and by Nevada in the west. It covers an area of 84,899 sq mi ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Manager jobs
$80,698 to $130,511

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The more swiftly, and accurately, the organization can determine what happened, and to what extent, the more swiftly the remediation can be conducted and the more intelligent the rest of the response including, if necessary, the public announcement.
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