Emergency Dispatcher is responsible for responding to calls for emergency and non-emergency assistance and dispatching law enforcement, fire fighting, or rescue units. Transmits and receives coded and conventional messages. Being an Emergency Dispatcher differentiates between routine, priority, and emergency messages, and initiates or follows through on responses as required. Communicates details of situation and location. Additionally, Emergency Dispatcher enters unit response details into a database. Requires a high school diploma. Typically reports to a supervisor. The Emergency Dispatcher works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Emergency Dispatcher typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
POSITION CLOSES ON JUNE 21, 2024, AT 5:00 PM.
Get started in an exciting career saving lives in 911 dispatching by becoming a public safety telecommunicator!
Public Safety Telecommunicators I start out their 911 telecommunicator careers by answering emergency and non-emergency calls and collecting and recording information into our computer system for our telecommunicators to utilize in dispatching emergency and non-emergency assistance by Valencia County's law enforcement, fire, and medical partners. During your first six months, you'll receive all of the training and practice you need to continue your career in becoming a 911 telecommunicator.
Applicants must...
Full job description:
Summary:
Under the direction of shift supervisors, public safety telecommunicator I answer incoming 9-1-1 and admin calls and transmit information to telecommunicators for dispatch of appropriate units and resources to police, fire, emergency medical service, and other required personnel for allied agencies within Valencia County and provide accurate recording of information on a variety of forms, logs, and computer screens.
Essential Job Functions: Essential function, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class.
Supervisory Authority:
This position is a non-supervisory position.
Knowledge and Skills:
Minimum Qualifications:
Must pass a national fingerprint-based criminal history record check with no criminal convictions every 5 years of employment.
Must possess or obtain a valid New Mexico driver’s license.
Must be physically and mentally capable of handling duties including passing a hearing test with or without reasonable accommodation.
Must be able to work holidays, weekends, irregular hours, and shift work may be required with a possible extension of shift hours, at times with short notice.
Must pass CritiCall computer-based assessment.
Must complete Emergency Medical Dispatch training (EMD).
Must complete New Mexico Telecommunicator Academy within one year or possess a New Mexico Department of Public Safety Telecommunicator Certification.
Must complete Advanced Training for Continuing Education required by N.M. Stat. § 29-7C-1 [29-7C-1 through 29-7C-9].
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this position successfully.
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools, or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, which is an office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee regularly works in an office setting.