Driver/Sales Representative jobs in New Jersey

JOB DESCRIPTION

About Commvault

The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO.

For over years, more than , organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.

JOB DESCRIPTION :

We have an outstanding career opportunity for a successful Renewals Representative to facilitate the renewal of software maintenance contracts.

The ideal candidate should possess customer service experience, as this position requires extensive interaction with the company’s client base.

The Service Renewal Coordinator will also serve as an intermediary between customers and account managers, licensing representatives and support engineers.

Position Responsibilities

Attain familiarity with product functionality as a means to assist customers with licensing audits and purchasing decisions

Often serve in a sales support function

Pursue delinquent accounts

Calculate the value of annual maintenance contracts

Engage end users and distribution network to ensure contract delivery, and work through questions / issues that arise during the renewal cycle

Assess risk in renewal opportunities while working with manager(s) to discount within pre-determined boundaries

Advise customers undergoing acquisition / divesture with respect to impact to an existing renewal contract

Forecast the probability of timely renewal closure

Achieve individual and team revenue renewal targets as set by management

Participate in ad hoc programs as directed by management

Position Requirements

Bachelor's degree

Excellent communication skills, specifically pertaining to telephone and email contact

Detail-oriented and analytical, with regard to both contracts and financial data, in a time-sensitive environment.

Prior finance / accounting experience is preferred, but not required, as limited reporting and analysis are necessary

Computer skills, Excel, Word, and Outlook required

LI-AM1

Last updated : 2024-06-08