Customer Success Manager jobs in South Dakota

The Customer Success Manager resolves client issues, researches problems, and makes recommendations for potential product enhancements or modifications. Maintains and increases sales by cultivating client relationships and meeting their operational needs. Being a Customer Success Manager may assist in the preparation of sales forecasts, quotes or negotiations. Explores various marketing channels to improve sales performance. In addition, Customer Success Manager requires a high school diploma or its equivalent. Typically reports to a manager. Being a Customer Success Manager works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Customer Success Manager typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Customer Success Manager
  • Property Meld
  • Rapid, SD FULL_TIME
  • 🌟Join Our Team: Customer Success Manager 🌟

    Property Meld's vision is to radically improve how the property management industry handles property maintenance by offering intelligent maintenance. If you've ever had a maintenance issue at your housing rental, you know how much of a pain it can be to get it fixed quickly and reliably. It doesn't have to be this way.

    As we redefine property maintenance standards, we’re in search of a dynamic Customer Success Manager. This is an in-office role at Property Meld HQ in Rapid City, South Dakota.

    Here are some reasons why we love our home base:

    🏔️ Love Where You Live: With over 16 national and state parks, vast forests, and numerous historical sites nearby, the region provides an inspiring backdrop that fuels our innovation and creativity. In addition to the incredible outdoor recreation opportunities, this is a close-knit community that values collaboration & support.

    Trust in the Workplace: Our performance culture is built on a foundation of trust. The effort we put into fostering trust at Property Meld allows us to better support Melders in achieving their goals. A major source of development at Property Meld is the organic conversations that happen across both departments and levels.

    A Customer Success Manager's Key Responsibilities

    Discovery & Recognizing Risk/Opportunity: Effectively identify and assess customer needs, risks, and opportunities to maximize engagement and success.

    Driving Commitment: Excel in securing customer commitments, ensuring they are fully engaged with our solutions.

    Directing the Customer: Skillfully develop and implement Mutually Agreeable Points (MAPS) for successful customer turnarounds, ensuring alignment and satisfaction for both parties.

    Problem Solving: Demonstrate expertise in resolving customer issues with innovative and efficient solutions.

    Follow-Up: Consistently provide effective follow-up, ensuring customer needs and commitments are met with excellence.

    Why You'll Thrive Here

    • Proven experience in customer success, account management, or strategic consulting.
    • Ability to work independently and as a collaborative team member.
    • Strong communication skills, capable of inspiring and influencing others.
    • High commitment to integrity and maintaining high standards in all work aspects.

    Requirements

    ✔️ Grit - do you run towards problems or not... and how's your stamina in those problem times/moments?

    ✔️ Humility - how open are you to your own flaws and therefore coaching, and how active is it to your DNA of success?

    ✔️ Ambition - do you want to be a bigger version of yourself? Something big/bold vision that you're holding yourself to of achieving in the long run.

    ✔️ Intellectual Curiosity - without being asked, how much do you peel into 'what could be better' in the world around you on a regular basis (doesn't have to be limited to your role).

    ✔️Communication - your ability to inspire and influence those around you toward your idea/vision/goal/objective.

    • At least 4 years in relevant roles.
    • BA/BS degree or equivalent experience.

    What We Offer

    The starting salary for this position is on-target earnings of $75,000-$107,000 annually with a combination of base bonus structure.

    • Healthcare through Wellmark Blue Cross Blue Shield
    • Dental through Beam
    • Vision through Beam
    • $25,000.00 Life Insurance Policy sponsored by Property Meld
    • Two Weeks PTO annually, and allotted upon hire
    • One Week Meld Cares PTO annually, this time is for volunteering and giving back to our communities
    • Employee Equity Program, each team member shares in the success we are achieving

    Are You Ready For the Challenge? Join us on our mission!

    🚀 🚀 🚀
  • 3 Days Ago

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Manager, Customer Success
  • Humana
  • UNKNOWN, SD FULL_TIME
  • Become a part of our caring community and help us put health first The Manager, Customer Success is responsible for member retention through active engagement with high-risk members. The Manager, Cust...
  • 17 Days Ago

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Customer Success Specialist
  • Forge
  • Sioux Falls, SD FULL_TIME
  • At Forge (NYSE: FRGE), we know our team is our greatest asset. As technology innovators in the private market, our vision is to deliver a richer future for everyone. We live that vision through our va...
  • 10 Days Ago

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Customer Success Support Representative
  • Prospera
  • Huron, SD FULL_TIME
  • Prospera is hiring a talented Customer Success Support Representative. As a Customer Success Support Representative, you will be responsible for the support of the technology product portfolio for exi...
  • 20 Days Ago

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Customer Success Specialist
  • Forge Global
  • Sioux Falls, SD FULL_TIME
  • Customer Success Specialist at Forge Trust: Are you passionate about helping customers achieve understanding for managing their self-directed retirement account? Do you want to work for a company that...
  • 24 Days Ago

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Manager of Student Success
  • Crazy Horse Memorial Foundation
  • Crazy Horse, SD FULL_TIME
  • Manager of Student SuccessWhat is The Indian University of North America®?The Indian University of North America® of Crazy Horse Memorial® offers distinctive academic programs in partnership with sele...
  • 17 Days Ago

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Customer Success Manager
  • recruitAbility
  • Houston, TX
  • Our client is a leading provider of interactive medical education exhibits. Their mission is to promote health awareness...
  • 6/10/2024 12:00:00 AM

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Customer Success Manager
  • Cornerstone OnDemand
  • Jacksonville, FL
  • Customer Excellence Manager North America The Customer Excellence Manager is responsible for engaging with clients to dr...
  • 6/10/2024 12:00:00 AM

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Customer Success Manager
  • Cornerstone OnDemand
  • Oklahoma City, OK
  • Customer Excellence Manager North America The Customer Excellence Manager is responsible for engaging with clients to dr...
  • 6/10/2024 12:00:00 AM

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Customer Success Manager
  • Cornerstone OnDemand
  • Honolulu, HI
  • Customer Excellence Manager North America The Customer Excellence Manager is responsible for engaging with clients to dr...
  • 6/10/2024 12:00:00 AM

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Customer Success Manager
  • Tek Experts
  • Atlanta, GA
  • Overview: Were seeking a Customer Account Manager to serve as first point of contact for customer queries, supporting an...
  • 6/10/2024 12:00:00 AM

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Customer Success Manager
  • TicketManager
  • New York, NY
  • Live events are fun. Concerts, sporting events, festivals....we make lifelong memories enjoying live events with friends...
  • 6/9/2024 12:00:00 AM

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Customer Success Manager
  • MPCH
  • About MPCH MPCH specializes in cutting-edge cryptographic storage solutions designed to provide maximum security for ent...
  • 6/8/2024 12:00:00 AM

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Customer Success Manager
  • Full Circle Insights
  • San Antonio, TX
  • Who Are We? Full Circle Insights is proud to build careers by bringing amazing people (like you) together. The Full Circ...
  • 6/7/2024 12:00:00 AM

South Dakota (/- dəˈkoʊtə/ (listen)) is a U.S. state in the Midwestern region of the United States. It is named after the Lakota and Dakota Sioux Native American tribes, who compose a large portion of the population and historically dominated the territory. South Dakota is the seventeenth largest by area, but the fifth smallest by population and the 5th least densely populated of the 50 United States. As the southern part of the former Dakota Territory, South Dakota became a state on November 2, 1889, simultaneously with North Dakota. Pierre is the state capital and Sioux Falls, with a populat...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Success Manager jobs
$53,988 to $75,168