Customer Success Manager jobs in Idaho
The Customer Success Manager resolves client issues, researches problems, and makes recommendations for potential product enhancements or modifications. Maintains and increases sales by cultivating client relationships and meeting their operational needs. Being a Customer Success Manager may assist in the preparation of sales forecasts, quotes or negotiations. Explores various marketing channels to improve sales performance. In addition, Customer Success Manager requires a high school diploma or its equivalent. Typically reports to a manager. Being a Customer Success Manager works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Customer Success Manager typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Recently Added Customer Success Manager jobs
Customer Success Manager
- Tracer
-
Boise, ID
FULL_TIME
-
Job Type
Full-time
Description
As the primary client contact, the Customer Success Manager (CSM) is an important resource to our clients. Your
responsibilities include managing client teams, ensuring that deliverables are on time and successful, and identifying
growth opportunities within the client and the company. In addition, you will be required to forecast and track account
metrics, such as sales results, and communicate them to management and external stakeholders. You will also be
responsible for billing, delivering reports, and coordinating and scheduling calls.
Requirements
Account Management- Onboarding of new clients.
- Manage client expectations.
- Punctual and appropriate outreach with client(s).
- Identify and collaborate with client(s) to develop programs to address business needs.
- Thorough research and protection of client Intellectual Property Rights.
- Regular professional contact with eCommerce sites for appropriate actioning of client listings.
- Manage daily execution of services for client(s).
- Generate and deliver reports.
- Long-term proposals on recognized trends.
- Upsales if appropriate and warranted.
- Utilize the Tracer platform to mastery.
- Conduct research into various APIs, processes, complaint options, and documenting information for inclusion into platforms.
- Research for bugs/enhancements; file as needed.
- Work with sales to perform demos with a high degree of excellence.
- Conduct extensive research on client's brand with direction from sales on products to highlight in demo.
- Populate the system accordingly in order to highlight capabilities with specific focus on needs of prospect.
- An understanding of our Tracer Protect Platform and primary product offering
- Great communication skills, able to articulate concepts and processes well.
- Demonstrated technological proficiency.
- Friendly demeanor.
- Team player & leader.
- A self-motivated driver (unafraid to roll up their sleeves and get to work).
- Detail oriented.
- Problem solving and critical thinking skills.
- Ability to manage, lead, and organize a team.
- An understanding of client needs, behaviors, and trends.
- 4 year college degree
- Previous training experience.
- Fluency in a foreign language.
- Familiarity with account managing software.
- 10 Days Ago
Customer Success Manager - France
- OneStream new 2024
-
Paris, ID
FULL_TIME
- CUSTOMER SUCCESS MANAGER (EMEA) – France Location: Hybrid - Paris, France Employment Type: Full-Time ABOUT THE JOB "Every customer must be a reference, one success at a time” This is our mission state...
- 28 Days Ago
Customer Success Intern
- 99 Group
-
Jakarta, ID
INTERN
- Tanggung Jawab Utama: Call Agent:Mengumpulkan data NIB melalui call kepada agent independent.Memberikan penjelasan pengertian NIB dan apa fungsinya.Menganalisis data untuk mengidentifikasi kebutuhan a...
- 7 Days Ago
Customer Success Associate
- Lightcast
-
Moscow, ID
FULL_TIME
- In this role, you will play a vital part in ensuring our clients’ success and satisfaction with our products and services. As a Customer Success Associate, you will collaborate with clients, address t...
- Just Posted
Customer Success Specialist
- Silver Star
-
Driggs, ID
OTHER
- Responsible for residential sales and account management; achieves residential sales targets and supports exceptional customer experiences. Maintains strong knowledge of company products, plans, promo...
- 9 Days Ago
Customer Success Agent
- Humana
-
UNKNOWN, ID
FULL_TIME
- Become a part of our caring community and help us put health first The Customer Success Agent is responsible for member retention through active engagement with high-risk members. The Customer Success...
- 17 Days Ago
Customer Success Manager jobs at Popular Companies
Customer Success Manager
- recruitAbility
-
Houston, TX
- Our client is a leading provider of interactive medical education exhibits. Their mission is to promote health awareness...
- 6/10/2024 12:00:00 AM
Customer Success Manager
- Cornerstone OnDemand
-
Jacksonville, FL
- Customer Excellence Manager North America The Customer Excellence Manager is responsible for engaging with clients to dr...
- 6/10/2024 12:00:00 AM
Customer Success Manager
- Cornerstone OnDemand
-
Oklahoma City, OK
- Customer Excellence Manager North America The Customer Excellence Manager is responsible for engaging with clients to dr...
- 6/10/2024 12:00:00 AM
Customer Success Manager
- Cornerstone OnDemand
-
Honolulu, HI
- Customer Excellence Manager North America The Customer Excellence Manager is responsible for engaging with clients to dr...
- 6/10/2024 12:00:00 AM
Customer Success Manager
- Tek Experts
-
Atlanta, GA
- Overview: Were seeking a Customer Account Manager to serve as first point of contact for customer queries, supporting an...
- 6/10/2024 12:00:00 AM
Customer Success Manager
- TicketManager
-
New York, NY
- Live events are fun. Concerts, sporting events, festivals....we make lifelong memories enjoying live events with friends...
- 6/9/2024 12:00:00 AM
Customer Success Manager
- MPCH
-
- About MPCH MPCH specializes in cutting-edge cryptographic storage solutions designed to provide maximum security for ent...
- 6/8/2024 12:00:00 AM
Customer Success Manager
- Full Circle Insights
-
San Antonio, TX
- Who Are We? Full Circle Insights is proud to build careers by bringing amazing people (like you) together. The Full Circ...
- 6/7/2024 12:00:00 AM
About Idaho
Idaho (/ˈaɪdəhoʊ/ (listen)) is a state in the northwestern region of the United States. It borders the state of Montana to the east and northeast, Wyoming to the east, Nevada and Utah to the south, and Washington and Oregon to the west. To the north, it shares a small portion of the Canadian border with the province of British Columbia. With a population of approximately 1.7 million and an area of 83,569 square miles (216,440 km2), Idaho is the 14th largest, the 12th least populous and the 7th least densely populated of the 50 U.S. states. The state's capital and largest city is Boise.
Idaho p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Success Manager jobs
$56,030 to $78,011