Customer Success Coordinator jobs in Michigan
Recently Added Customer Success Coordinator jobs
Customer Success
- Terry Berry
-
Grand Rapids, MI
FULL_TIME
-
About Terryberry
We are Terryberry, the recognition and engagement
company that ignites employee success. While we
have been in the business of employee recognition for
100 years, we are entering one of the most exciting
times of our history as we transition to an employee
engagement SaaS led organization. We are
headquartered in Grand Rapids, MI; with locations
throughout North America and the UK. Are you
interested in joining a dynamic growth company
which has a real purpose?Terryberry Careers
Customer Success Manager
Responsibilities
• Design annual survey plan for customers, accounting for theirbusiness issues, desired outcomes, and our best practices
- Launch individual surveys including questions, data uploads, and
survey communications; and provide ongoing support
- Deliver survey reporting that is accurate and timely
- Ensure annual customer renewal and identify opportunities for
customer growth within Be Heard or across Terryberry products
- Provide on-going support and education to clients via video
conferencing, phone, and email cadences
- Facilitate problem-solving between client and Terryberry Teams
- Collaborate with extended Be Heard Team to identify opportunities,
inform product roadmap, etc
- Other Customer Success special projects responsibilities as
assigned.
Skills and Experience
• Bachelor’s Degree preferred and/or equivalent experience
- 1-3 years’ experience in a similar role
- Strong communication skills with the ability to build relationships,
influence decisions and convey credibility at all organization levels
- Ability to multi-task, prioritize and manage time effectively
- Exceptional problem-solving skills
- High degree of attention to detail and organizational skills
- Positive attitude and desire to work as a high performing team member
- Strong desire and ability to learn and effectively use new software,
including; Salesforce, Salesloft, and Tableau
- Experience with PowerPoint and other MS Office programs
Terryberry is looking for a dynamic customer-focused
individual to join our Customer Success Team and work
directly with our Be Heard Customers. Be Heard is
Terryberry’s Employee Engagement Survey solution that
collects engagement metrics and delivers business
intelligence to our customers. In this role, you will partner
with customers to design their annual survey plans, provide
support and reporting, ensure contract renewal, and identify
opportunities for growth within existing relationships. Ideal
candidates will be service and sales focused with excellent
verbal and written communication skills, advanced computer
skills, and a high comfort level talking and consulting with
existing customers.Email your resume to careers@terryberry.com
- 13 Days Ago
Director of Customer Success | WinDifferent
- BairesDev
-
Detroit, MI
FULL_TIME
- Do you enjoy helping organizations build teams, establish innovative engagement models, and work with high-performing, talented people? Do you want to help a new venture capital & marketing lead gener...
- 2 Days Ago
Customer Success Specialist
- Essium
-
Clinton, MI
FULL_TIME
- Company DescriptionEssium is an innovative software solutions company based in Clinton Township, MI. Our SaaS platform streamlines the employee onboarding process, enhances daily HR functions, and ens...
- 2 Days Ago
Customer Success Specialist
- LCP TRACKER INC
-
Fenton, MI
OTHER
- Job Details Job Location: Undisclosed Position Type: Full Time Salary Range: $23.07 - $26.44 Hourly DescriptionCompany Summary LCPtracker, Inc. is a cloud-based software (SaaS) provider specializing i...
- 3 Days Ago
Customer Success Manager - Remote
- Loving Life Now
-
Wyoming, MI
OTHER
- Seeking motivated Passionate, Individual With Customer Success Manager ExperienceExciting Opportunity: Join our Global Company for Personal & Leadership DevelopmentAre you an enthusiastic and driven s...
- 3 Days Ago
Customer Success Executive
- WindowStill
-
Rapids, MI
FULL_TIME
- About the jobWe are seeking a Sales Manager to join our dynamic team. Looking for someone very outgoing! In this role, you will be responsible for delivering exceptional customer service and driving s...
- 3 Days Ago
Customer Success Coordinator jobs at Popular Companies
Luxury Brand Manager - Located in Hartsfield-Jackson Atlanta International Airport
- Hudson Group
-
Atlanta, GA
- Located in Hartsfield-Jackson Atlanta International Airport GROW WITH US! Hudson is North America's leading travel retai...
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ThousandEyes - Technical Solutions Architect, Commercial West
- Cisco
-
San Francisco, CA
- Who We Are The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ab...
- 6/11/2024 12:00:00 AM
Customer Success Coordinator
- Insight Global
-
Denver, CO
- Position: Customer Success Coordinator Location: Denver, CO Duration: 6 Months Contract-To-Hire Salary range: $40,000-45...
- 6/10/2024 12:00:00 AM
Customer Success Representative - Living Environments
- Kipsu
-
Minneapolis, MN
- Customer Success Representative - Living Environments Kipsu is designed for service teams to connect in-the-moment with ...
- 6/9/2024 12:00:00 AM
Specialty Sales Coordinator
- Spincar
-
- Specialty Sales Coordinator Description offers automotive dealers, wholesalers, OEMs and third-party marketplaces the in...
- 6/9/2024 12:00:00 AM
Customer Success Coordinator
- SBLI
-
Woburn, MA
- SBLI’s Customer Success team is seeking a Contact Center professional to provide timely, accurate, and courteous respons...
- 6/8/2024 12:00:00 AM
Tech Support / Customer Success
- Movable Ai
-
Tempe, AZ
- Job Title: Customer Success / Tech Support Coordinator Company: Movable Inc Location: This position is ON-SITE in Tempe,...
- 6/8/2024 12:00:00 AM
Senior Director, Bakery and Prepared Foods
- Acosta
-
Rogers, AR
- Job Description Qualified candidates must have experience in fresh foods operations, meat, food service (service deli/cl...
- 6/7/2024 12:00:00 AM
About Michigan
Michigan consists of two peninsulas that lie between 82°30' to about 90°30' west longitude, and are separated by the Straits of Mackinac. The 45th parallel north runs through the state—marked by highway signs and the Polar-Equator Trail—along a line including Mission Point Light near Traverse City, the towns of Gaylord and Alpena in the Lower Peninsula and Menominee in the Upper Peninsula. With the exception of two small areas that are drained by the Mississippi River by way of the Wisconsin River in the Upper Peninsula and by way of the Kankakee-Illinois River in the Lower Peninsula, Michigan...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Success Coordinator jobs
$37,982 to $48,707
Most Popular Cities in Michigan for Customer Success Coordinator Jobs
What does a Customer Success Coordinator do?
Customer Success Coordinator
Develop comprehensive Business Requirement Documentation (BRDs) to be shared with internal and external stakeholders that can include spreadsheets, diagrams and process maps to document goals.
October 25, 2021
Assist the Customer Success team in their day-to-day operations including pulling morning reports, availability for proposals, and help with special projects and other duties and assignments.
October 21, 2021
Manage multiple concurrent data migration and integration projects across multiple phases by owning the inputs and managing deliverables, including time management, deadlines, client communications and management of expectations.
October 14, 2021
Actively participate in learning client needs, taking on more responsibility as directed by Account Manager.
July 22, 2021
Participates in on-duty support within the Customer Success team, which may include evening and weekend support.
July 07, 2021
Communicate with internal and external customers through various channels while maintaining a friendly, positive, empathetic and professional attitude and ensuring satisfaction.
March 19, 2021