Customer Success Associate jobs in Ohio
Recently Added Customer Success Associate jobs
Customer Success Associate - Cleveland - Injury/Infection Prevention
- Stryker Employment Company, LLC
-
Cleveland, OH
FULL_TIME
- Work Flexibility: Field-based Sage Customer Success Associate Who we want Hard-working winners. Confident, competitive and results-oriented salespeople who create a track record of success. Persuasive influencers. People who understand market positioning and can use their relationship skills and depth of knowledge to secure buy-in, cooperation, and loyalty. Teammates. Partners who listen to ideas, share thoughts and work together to move the business forward. Mission-driven salespeople. Fiercely intense representatives with an unparalleled work ethic and drive to live out their purpose of changing people’s lives and making healthcare better. What you will do Assist in driving revenue focused on legacy products with the selling, marketing and promotion of Stryker Sage. In addition, this role will work closely with the Sales team in the region to help organically grow our business, in-service, and educate the clinical teams in our current customer base. Drive focus and targeted organic growth and accretive op margin performance across targeted legacy products Promote Stryker Sage Products to nurses/clinicians and appropriate hospital staff while providing excellent customer service and developing customer relationships. Educate and inform Healthcare Professionals regarding the proper use of products including product functionality, changes to the product portfolio and educational programs. Responsible for meeting targeted objectives within an assigned geography. You are responsible for following extensive product training, to be able to tailor promotional messages based upon knowledge of the customer, advice on appropriate product selection, answer customer questions about product functionality and distinguish Sage’s products from competitors. You will assist in hospital surveys and post-sale implementation and training including ensuring customer adoption and satisfaction. You focus on customer satisfaction by demonstrating teamwork and empowerment, solving problems through a consultative approach, operating with honesty and integrity and providing a highly responsive and unsurpassed level of customer service. May assist in preparation and operation of trade shows, conventions and clinical meetings. Keep Sales Leaders and Sales Representatives informed of territory and project progress regularly. Solves product problems for customers in an expeditious fashion. Must understand and adhere to all facility protocols and pertinent OSHA guidelines when conducting product evaluation. Must adhere rigidly to all GMP policies and procedures as stipulated by the FDA and other governing bodies. What you need Bachelor’s degree required. 0-2 years professional experience. Excellent time management, project management, experience with reports and budget, and customer service skills. Must possess valid driver license in the state of residence and a good driving record. Physical Requirements At times, may be required to move, set up and demonstrate products weighing up to 50 pounds - reach, push, or pull in order to accomplish job accountabilities. May involve prolonged periods of stooping, kneeling, crouching, bending, sitting, standing, and/or crawling as appropriate. Coordination of the eye, hand and foot movement with an ability to grasp by hand and meet cognitive demands to include visual and auditory discrimination / memory, reading ability and memory retention May handle various materials including but limited to: durcot fabric, nylon fabric, Velcro, zippers, product components comprised of rubber, metals and coated products. Mental Requirements Strong interpersonal communication skills specifically relating to stress management, people management and conflict management. Exercise discretion and independence when applying professional expertise Must be able to possess written and oral communication / present to large groups of people Must be able to manage time and bring tasks through to completion with minimal supervision Must have the ability to prioritize work and keep detailed and confidential records Must possess unwavering ethics & integrity in a competitive and demanding work environment Excellent customer service skills What We Offer A winning team driven to achieve our mission and deliver remarkable results Quality products that improve the lives of customers and patients Ability to discover your strengths, follow your passion and own your own career Learn more about the Sage Infection and Injury Prevention Products: www.sageproducts.com About Stryker Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including reconstructive, medical and surgical, and neurotechnology and spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Travel Percentage: 40% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role. Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit: www.stryker.com Work Flexibility Remote – Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location. Field-based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based. Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category. Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.
- 1 Day Ago
Customer Success Specialist
- Robert Half
-
Austintown, OH
CONTRACTOR
- DescriptionWe are seeking a Customer Success Specialist in the construction/contractor industry, located in Austintown, Ohio. This role offers a contract employment opportunity where the successful ca...
- 2 Days Ago
Pharmacy Director of Customer Success
- CommuniCare Family of Companies
-
Columbus, OH
FULL_TIME
- Pharmacy Solution Group (PSG), a member of the CommuniCare Family of Companies is seeking a skilled and experienced candidate for the position of Director of Customer Success. Overview: The primary pu...
- 3 Days Ago
Customer Success Manager (iGaming)
- Brite Payments
-
Malta, OH
OTHER
- About Brite Brite Payments is a leading open banking-powered account to account (A2A) payment provider of instant payments and instant payouts. We provide a convenient transaction experience for consu...
- 4 Days Ago
Customer Success Support Analyst
- Maximize Learning
-
Canfield, OH
FULL_TIME
- DescriptionSharetec is looking for a Customer Success Support Analyst to join our team!At Sharetec, we believe in the talent of our workforce. We have the opportunity to make millions of peoples' live...
- 5 Days Ago
Pharmacy Director of Customer Success
- CommuniCare Family of Companies
-
Blue, OH
FULL_TIME
- Pharmacy Solution Group (PSG), a member of the CommuniCare Family of Companies is seeking a skilled and experienced candidate for the position of Director of Customer Success. Overview: The primary pu...
- 6 Days Ago
Customer Success Associate jobs at Popular Companies
Customer Success Associate
- YCharts
-
Chicago, IL
- Position: Customer Success Associate Location: Chicago, IL - Hybrid or Remote (EST, CST time zones) In Office Requiremen...
- 6/10/2024 12:00:00 AM
Customer Success Associate, Retail & Hospitality
- Attensi
-
Boston, MA
- 👋 We are Attensi, a global company founded in Norway specialized in gamified simulation training. Since our inception i...
- 6/10/2024 12:00:00 AM
Customer Success Associate I
- Bunzl Plc.
-
Glendale, CA
- The Customer Success Associate I is responsible for delivering optimum service and a positive customer experience. The A...
- 6/9/2024 12:00:00 AM
Customer Success Associate (Technical Product Solutions)
- HPS, Inc.
-
West Deptford, NJ
- HPS, Inc., The Company: HPS, Inc., a leader in seal design and supply, is seeking a mid-level Customer Success Associate...
- 6/9/2024 12:00:00 AM
Customer Success Associate - Supply Chain
- Alarm.com
-
Vienna, VA
- POSITION OVERVIEW A rapidly growing, entrepreneurial technology company, Alarm.com is seeking a Customer Success Associa...
- 6/8/2024 12:00:00 AM
Customer Success Associate
- O'Neil Digital Solutions
-
Los Angeles, CA
- Job Description Job Description SUMMARY The Customer Success Associate's priority is to support the day-to-day managemen...
- 6/8/2024 12:00:00 AM
Customer Success Associate II
- Bunzl
-
Glendale, CA
- The Customer Success Associate II is responsible for delivering optimum service and a positive customer experience.The A...
- 6/7/2024 12:00:00 AM
Customer Success Associate / Manager (Spanish Speaker required)
- Winnow
-
Chicago, IL
- About us Food waste is a $1 trillion problem - costing the world over 1% of global GDP. We're dead set on solving the pr...
- 6/7/2024 12:00:00 AM
About Ohio
Ohio /oʊˈhaɪoʊ/ (listen) is a Midwestern state in the Great Lakes region of the United States. Of the fifty states, it is the 34th largest by area, the seventh most populous, and the tenth most densely populated. The state's capital and largest city is Columbus.
The state takes its name from the Ohio River, whose name in turn originated from the Seneca word ohiːyo', meaning "good river", "great river" or "large creek". Partitioned from the Northwest Territory, Ohio was the 17th state admitted to the Union on March 1, 1803, and the first under the Northwest Ordinance. Ohio is historically know...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Success Associate jobs
$55,179 to $70,578
Most Popular Cities in Ohio for Customer Success Associate Jobs
What does a Customer Success Associate do?
Customer Success Associate
Attend on-site client service meetings, employee orientation meetings and health fairs.
May 18, 2023
Drive customer success as a point of contact for customers, advocating for their interests and giving voice to their feedback.
March 16, 2023
Provide feedback to the Customer Success and Product teams through identifying and reporting trends in common customer issues and key difficulties that users are experiencing.
March 03, 2023
Act as coordinator and customer advocate for difficult customer issues, including the development and execution of root cause analysis and related plans for corrective action.
January 24, 2023
Support Customer Success leadership on client calls, account reviews, and follow-ups, making sure relevant feedback is communicated to our internal teams.
August 07, 2022