Customer Success Associate jobs in Hawaii
Recently Added Customer Success Associate jobs
Customer Success Associate
- Vcheck
-
Honolulu, HI
FULL_TIME
-
About Vcheck
Vcheck is a human-led, technology-enabled due diligence background check firm, annually conducting over 18,000 international investigations. We specialize in risk-based assessments for lending, investments, KYC, vendor onboarding, M&A, IPOs, executive placements, and overall third-party portfolio risk. Our hybrid approach delivers the financial and reputational intelligence needed for confident decision-making.
Founded in 2012 and based in New York City, Vcheck has experienced rapid growth, industry recognition, and five consecutive appearances on the Inc. 5000 list.
About The Role
Join our growing Customer Success Team as a Customer Success Associate. We're looking for a highly driven, self-starter to partner with sales and manage key client relationships and communication. This role is paired with select clients and acts as the liaison between sales, the client, and our internal investigative teams. This person is considered the project manager from start to finish in the client order process. This position is required to sit in the HST time zone and our ideal candidate is currently based there.
What You'll Do- Partner with clients to manage the entire order process
- Work with sales team to assist with new client onboarding and account configurations
- Possess a deep understanding of our products and client use cases
- Flag areas of expansion or upsell to sales executive
- Escalate and report on customer sentiment
- Act as a liaison between the investigative teams, client, and sales
- Clearly communicate and verify requirements received from client to internal teams
- Assist and support Client Relations Manager with various tasks
- Data Entry into CRM
- Other duties as assigned by management
- 1-3 years of experience in a client relations/ customer success role
- “Go-Getter” and “Self-Starter” mentality
- Experience delivering client-focused solutions based on client needs
- Excellent written, verbal and interpersonal communication
- Excellent time management skills
- Ability to take initiative with minimal supervision
- Ability to multitask and produce highly detailed work
- Medical/Dental/Vision Insurance
- Life Insurance
- 401K with employer match
- Generous PTO policies
Vcheck Global expressly prohibits discrimination and harassment of any kind based on race, color, ancestry, religion, sex, age, national origin, sexual orientation, gender identity, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
No matter what background you bring with you, if you are committed to excellence and good at what you do, we welcome you to apply to join us and encourage you to come as you are.
The Pay Range For This Role Is
60,000 - 70,000 USD per year (Honolulu) - 3 Days Ago
Customer Success Rep
- Tropic Fish Maui LLC
-
Kahului, HI
FULL_TIME
- Aloha, At Tropic Fish Company, we pride ourselves on our unwavering dedication to excellence. Our reputation precedes us as purveyors of the highest-quality seafood. Your expertise will undoubtedly co...
- 3 Days Ago
Customer Success Manager
- Access Telehealth
-
, HI
FULL_TIME
- Overview Respiri Limited is a pioneering solutions in Remote Patient Monitoring, Remote Care Management, Transitions of Care and MedTech sectors. The company uses its innovative respiratory technology...
- 6 Days Ago
CUSTOMER SUCCESS COORDINATOR
- Kim Orthodontics LLC
-
Honolulu, HI
FULL_TIME
- JOIN THE BEST AND BRIGHTEST IN ORTHODONTICSKim Orthodontics is a world-class, fully digital orthodontic practice specializing in Invisalign treatment. Combining award-winning expertise with best-in-cl...
- 11 Days Ago
Customer Success Representative
- ZMANA
-
Honolulu, HI
FULL_TIME
- Customer Success Representative Z MANA Smart Security - Honolulu, HIWe:Z MANA is changing the Security and Smart automation market for the people of Hawaii. We are looking for someone to join us on th...
- 17 Days Ago
Customer Success Manager ( Hawaii)
- Access Telehealth
-
UNKNOWN, HI
FULL_TIME
- Overview & PurposeRespiri Limited (ASX:RSH, OTCQB:RSHUF) is a pioneering presence in the Remote Patient Monitoring (RPM), Care Management (CCM/PCM) and MedTech sectors. The company uses its innovative...
- 17 Days Ago
Customer Success Associate jobs at Popular Companies
Customer Success Associate
- YCharts
-
Chicago, IL
- Position: Customer Success Associate Location: Chicago, IL - Hybrid or Remote (EST, CST time zones) In Office Requiremen...
- 6/10/2024 12:00:00 AM
Customer Success Associate, Retail & Hospitality
- Attensi
-
Boston, MA
- 👋 We are Attensi, a global company founded in Norway specialized in gamified simulation training. Since our inception i...
- 6/10/2024 12:00:00 AM
Customer Success Associate I
- Bunzl Plc.
-
Glendale, CA
- The Customer Success Associate I is responsible for delivering optimum service and a positive customer experience. The A...
- 6/9/2024 12:00:00 AM
Customer Success Associate (Technical Product Solutions)
- HPS, Inc.
-
West Deptford, NJ
- HPS, Inc., The Company: HPS, Inc., a leader in seal design and supply, is seeking a mid-level Customer Success Associate...
- 6/9/2024 12:00:00 AM
Customer Success Associate - Supply Chain
- Alarm.com
-
Vienna, VA
- POSITION OVERVIEW A rapidly growing, entrepreneurial technology company, Alarm.com is seeking a Customer Success Associa...
- 6/8/2024 12:00:00 AM
Customer Success Associate
- O'Neil Digital Solutions
-
Los Angeles, CA
- Job Description Job Description SUMMARY The Customer Success Associate's priority is to support the day-to-day managemen...
- 6/8/2024 12:00:00 AM
Customer Success Associate II
- Bunzl
-
Glendale, CA
- The Customer Success Associate II is responsible for delivering optimum service and a positive customer experience.The A...
- 6/7/2024 12:00:00 AM
Customer Success Associate / Manager (Spanish Speaker required)
- Winnow
-
Chicago, IL
- About us Food waste is a $1 trillion problem - costing the world over 1% of global GDP. We're dead set on solving the pr...
- 6/7/2024 12:00:00 AM
About Hawaii
Hawaii (/həˈwaɪi/ (listen) hə-WY-ee; Hawaiian: Hawaiʻi [həˈvɐjʔi]) is the 50th and most recent state to have joined the United States, having received statehood on August 21, 1959. Hawaii is the only U.S. state located in Oceania, the only U.S. state located outside North America, and the only one composed entirely of islands. It is the northernmost island group in Polynesia, occupying most of an archipelago in the central Pacific Ocean.
The state encompasses nearly the entire volcanic Hawaiian archipelago, which comprises hundreds of islands spread over 1,500 miles (2,400 km). At the southea...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Success Associate jobs
$58,959 to $75,413
Most Popular Cities in Hawaii for Customer Success Associate Jobs
What does a Customer Success Associate do?
Customer Success Associate
Attend on-site client service meetings, employee orientation meetings and health fairs.
May 18, 2023
Drive customer success as a point of contact for customers, advocating for their interests and giving voice to their feedback.
March 16, 2023
Provide feedback to the Customer Success and Product teams through identifying and reporting trends in common customer issues and key difficulties that users are experiencing.
March 03, 2023
Act as coordinator and customer advocate for difficult customer issues, including the development and execution of root cause analysis and related plans for corrective action.
January 24, 2023
Support Customer Success leadership on client calls, account reviews, and follow-ups, making sure relevant feedback is communicated to our internal teams.
August 07, 2022