Customer Service Trainer jobs in Oklahoma
Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Customer Service Trainer jobs
Customer Service Representative
- D3S Service
-
Oklahoma, OK
FULL_TIME
-
Benefits:
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Location: 501 N Meridian Ave #108 Oklahoma City, OK 73107
Position Type: Full-time
Company Overview:
D3S Service is a dynamic appliance repair company dedicated to providing exceptional products/services and ensuring customer satisfaction. We are currently seeking a passionate and dedicated Customer Service Representative to join our team and help us maintain our high standards of customer support.
Job Summary:
As a Customer Service Representative, you will be the first point of contact for our customers, providing assistance and resolving inquiries promptly and efficiently. You will play a crucial role in maintaining positive customer relationships and ensuring their overall satisfaction with our products/services. The ideal candidate should possess excellent communication skills, empathy, and a strong desire to help others.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
- Provide accurate information about our products/services, pricing, and policies.
- Assist technicians with placing orders, processing returns, and resolving any issues or concerns they may have.
- Troubleshoot technical problems and provide basic technical support to customers.
- Collaborate with other departments, such as parts and office, to ensure seamless customer experiences.
- Maintain customer records and update information in the database.
- Follow up with customers to ensure their concerns have been resolved satisfactorily.
- Identify opportunities for process improvements and contribute to enhancing overall customer satisfaction.
- Adhere to company policies and procedures at all times.
Qualifications:
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills and the ability to remain calm and courteous under pressure.
- Problem-solving skills and the ability to think quickly on your feet.
- Proficiency in using customer service software.
- Ability to work in a fast-paced environment and multitask effectively.
Benefits:
- Competitive salary
- Health Insurance
- Dental Insurance
- Paid time off
- 2 Days Ago
Customer Service Representative
- Above and Beyond Service Company
-
Edmond, OK
FULL_TIME
- The Customer Service Representative position is a vital link between the field service technicians and our customers. This position is responsible for maintaining clear and effective communication tha...
- 10 Days Ago
Customer Service Specialist
- Service Experts - Jack Nelson
-
Tulsa, OK
FULL_TIME
- Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, sup...
- 12 Days Ago
Customer Service Representative
- Hagar Restaurant Service
-
Oklahoma, OK
FULL_TIME
- The position is full time Monday through Friday and the shift should be considered as 8:00-5:00. We are looking for team oriented people willing to work with others to meet common goals. A customer se...
- 1 Month Ago
Customer Service/ Data Entry
- Jackson Hewitt Tax Service Inc.
-
Sand Springs, OK
FULL_TIME
- NOW HIRING FOR FOLLOWING LOCATIONS: Sapulpa and Glenpool We are Jackson Hewitt, Working Hard for the Hardest Working. We have a new Career Opportunity for you to deliver exemplary customer service, an...
- 8 Days Ago
Customer Service Representative/Data Entry
- Jackson Hewitt Tax Service
-
El Reno, OK
FULL_TIME
- Jackson Hewitt Tax Service is hiring Customer Service Professionals now to secure staff for the busy upcoming tax season (December through April 2024). We are seeking several full-time customer servic...
- 18 Days Ago
Customer Service Trainer jobs at Popular Companies
Traveling Customer Service Trainer
- TEKsystems
-
Canton, OH
- **Must be open to 90% travel** *Description:* Monday-Friday Training: First two weeks will be classroom based training o...
- 6/2/2024 12:00:00 AM
Agency Customer Service Representative/Trainer
- Michigan Farm Bureau
-
Troy, MI
- Agency Customer Service Representative/Trainer US-MI-Troy Job ID: 2024-4427 Type: Regular Full-Time # of Openings: 1 Cat...
- 6/2/2024 12:00:00 AM
Agency Customer Service Representative/Trainer
- Michigan Farm Bureau Family of Companies
-
Troy, MI
- OBJECTIVE: Agency Customer Service Representative/Trainer Objective To lead the Field Force for success by providing com...
- 6/2/2024 12:00:00 AM
Agency Customer Service Representative/Trainer
- Michigan Farm Bureau
-
Lansing, MI
- Agency Customer Service Representative/Trainer US-MI-Lansing Job ID: 2024-4478 Type: Regular Full-Time # of Openings: 1 ...
- 6/2/2024 12:00:00 AM
Customer Service Trainer (Care Team)
- FreedomCare LLC
-
New York, NY
- **Customer Service Trainer (Care Team)** at FreedomCare Lake Success, NY or New York, NY Started in 2016, FreedomCare is...
- 6/1/2024 12:00:00 AM
Base Customer Service Trainer
- Sheltair Aviation
-
Panama City, FL
- ** Base Customer Service Trainer** **Job Category****:** Operations **Requisition Number****:** BASEC001639 Showing 1 lo...
- 5/31/2024 12:00:00 AM
Base Customer Service Trainer
- Sheltair Aviation
-
Tampa, FL
- ** Base Customer Service Trainer** **Job Category****:** Operations **Requisition Number****:** BASEC001642 Showing 1 lo...
- 5/30/2024 12:00:00 AM
Customer Service Trainer
- Empire Concepts Llc
-
Dallas, TX
- Job Description Job Description Looking for an opportunity to work somewhere that rewards your work and talents? Look no...
- 5/29/2024 12:00:00 AM
About Oklahoma
Oklahoma is the 20th-largest state in the United States, covering an area of 69,899 square miles (181,040 km2), with 68,595 square miles (177,660 km2) of land and 1,304 square miles (3,380 km2) of water. It lies partly in the Great Plains near the geographical center of the 48 contiguous states. It is bounded on the east by Arkansas and Missouri, on the north by Kansas, on the northwest by Colorado, on the far west by New Mexico, and on the south and near-west by Texas. Much of its border with Texas lies along the Southern Oklahoma Aulacogen, a failed continental rift. The geologic figure defi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$46,513 to $64,577
Most Popular Cities in Oklahoma for Customer Service Trainer Jobs
What does a Customer Service Trainer do?
Customer Service Trainer in Milwaukee, WI
You might start by reviewing the ATD Competency Model, which outlines the various knowledge and skills a trainer might know about.
January 14, 2020
Customer Service Trainer in Shreveport, LA
Design quality score card programs and maintain feedback mechanism for all field services.
February 02, 2020
Customer Service Trainer in Jacksonville, FL
Average Customer Service Trainer Salary Across the U.S.
November 29, 2019