Customer Service Trainer jobs in New Jersey

Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Oracle Cloud Architect
  • IT Customer Service - POST
  • Newark, NJ CONTRACTOR
  • Job Title: Oracle Cloud Technical Solution ArchitectLocation: Newark, NJ Key Responsibilities:Experience designing robust and scalable solutions on the Oracle Cloud platform to meet client requirements. This involves understanding client needs, assessing existing systems, and proposing technical architectures that effectively leverage Oracle Cloud services.Experience providing technical leadership throughout the project lifecycle, from initial planning and design to implementation and maintenance. This includes guiding development teams, conducting code reviews, and ensuring adherence to best practices.Experienced engaging with clients to understand their business objectives, technical challenges, and opportunities for leveraging Oracle Cloud technologies. Acting as a trusted advisor, you'll help clients make informed decisions about their cloud strategy and architecture.Collaborating with NJTransit IT team to understand business requirements and develop compelling technical proposals and presentations. This may involve creating proof-of-concept demonstrations and conducting technical workshops.Leading or supporting the implementation of Oracle Cloud solutions, including configuring cloud services, integrating with existing systems, and manage troubleshooting technical issues as they arise.Continuous Learning and Innovation: Staying up-to-date with the latest Oracle Cloud technologies, industry trends, and best practices. Proactively identifying opportunities for innovation and improvement within the organization and for clients.Required Skills and Qualifications:The Candidate should have extensive experience designing, implementing, and supporting complex IT solutions, focusing on Oracle Cloud, especially in Oracle SaaS applications.The candidate must have a deep understanding of cloud architecture principles, including microservices, containerization, serverless computing, and hybrid cloud environments. They must also be proficient in designing highly available, scalable, and secure cloud solutions.Certification in relevant Oracle Cloud technologies, such as Oracle Cloud Infrastructure Architect Associate or Professional, is highly desirable.The candidate must possess excellent communication skills and the ability to articulate technical concepts to technical and non-technical stakeholders. Strong collaboration skills, enabling effective teamwork with clients, sales teams, and internal stakeholders.In addition to the above, the candidate must have strong analytical and problem-solving skills, with the ability to quickly diagnose and resolve technical issues in complex environments.The candidate should have a passion for continuous learning and professional development and a keen interest in emerging technologies and industry trends.Education and Experience:Bachelor's or Master's degree in Computer Science, Engineering, or a related field.Several years of experience in a technical role, focusing on Oracle Cloud technologies and architecture.Previous experience in a client-facing consulting or advisory role is advantageous.Overall, the role of an Oracle Cloud Technical Solution Architect is multifaceted, requiring a blend of technical expertise, strategic thinking, and practical communication skills to deliver successful cloud solutions for clients.

    Job Type: Contract

    Experience level:

    • 10 years

    Schedule:

    • 8 hour shift

    Experience:

    • Oracle Cloud: 10 years (Required)

    Ability to Relocate:

    • Newark, NJ 07102: Relocate before starting work (Required)

    Work Location: In person

  • 23 Days Ago

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Project Manager (Light Rail Project)
  • IT Customer Service - POST
  • Newark, NJ CONTRACTOR
  • Job title: Project Manager - Information Technology (Newark Light Rail Project Lead)Location: Newark, NJJob summary: * NJ State Client Innovation seeks a Project Manager for the Connected Assets proje...
  • 1 Day Ago

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Business Systems Consultant
  • IT Customer Service - POST
  • Trenton, NJ CONTRACTOR
  • Need a BA with Help Desk, Customer Service, Analysis, and Testing experience to work in a Help Desk support role to work on provisioning user access to Judiciary applications.Position is Hybrid; 2 Day...
  • 8 Days Ago

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Service Technician, Compressor Technique- Newark, NJ
  • Atlas Copco Compressors LLC -North America Customer Center
  • Newark, NJ FULL_TIME
  • Service Technician, Compressor Technique- Newark, NJ Functional area: Service Country: United States City: Newark, NJ Company name: Atlas Copco Compressors LLC Date of posting: Apr 2, 2024 Passionate ...
  • 25 Days Ago

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Service Technician, Compressor Technique- Morristown, NJ
  • Atlas Copco Compressors LLC -North America Customer Center
  • Morristown, NJ FULL_TIME
  • Service Technician, Compressor Technique- Morristown, NJ Functional area: Service Country: United States City: Morristown, NJ Company name: Atlas Copco Compressors LLC Date of posting: Mar 31, 2024 Pa...
  • 29 Days Ago

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Service Technician, Compressor Technique-Clifton, NJ
  • Atlas Copco Compressors LLC -North America Customer Center
  • Clifton, NJ FULL_TIME
  • Service Technician, Compressor Technique-Clifton, NJ Functional area: Service Country: United States City: Clifton, NJ Company name: Atlas Copco Compressors LLC Date of posting: Apr 10, 2024 Passionat...
  • 14 Days Ago

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Traveling Customer Service Trainer
  • TEKsystems
  • Canton, OH
  • **Must be open to 90% travel** *Description:* Monday-Friday Training: First two weeks will be classroom based training o...
  • 6/2/2024 12:00:00 AM

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Agency Customer Service Representative/Trainer
  • Michigan Farm Bureau
  • Troy, MI
  • Agency Customer Service Representative/Trainer US-MI-Troy Job ID: 2024-4427 Type: Regular Full-Time # of Openings: 1 Cat...
  • 6/2/2024 12:00:00 AM

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Agency Customer Service Representative/Trainer
  • Michigan Farm Bureau Family of Companies
  • Troy, MI
  • OBJECTIVE: Agency Customer Service Representative/Trainer Objective To lead the Field Force for success by providing com...
  • 6/2/2024 12:00:00 AM

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Agency Customer Service Representative/Trainer
  • Michigan Farm Bureau
  • Lansing, MI
  • Agency Customer Service Representative/Trainer US-MI-Lansing Job ID: 2024-4478 Type: Regular Full-Time # of Openings: 1 ...
  • 6/2/2024 12:00:00 AM

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Customer Service Trainer (Care Team)
  • FreedomCare LLC
  • New York, NY
  • **Customer Service Trainer (Care Team)** at FreedomCare Lake Success, NY or New York, NY Started in 2016, FreedomCare is...
  • 6/1/2024 12:00:00 AM

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Base Customer Service Trainer
  • Sheltair Aviation
  • Panama City, FL
  • ** Base Customer Service Trainer** **Job Category****:** Operations **Requisition Number****:** BASEC001639 Showing 1 lo...
  • 5/31/2024 12:00:00 AM

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Base Customer Service Trainer
  • Sheltair Aviation
  • Tampa, FL
  • ** Base Customer Service Trainer** **Job Category****:** Operations **Requisition Number****:** BASEC001642 Showing 1 lo...
  • 5/30/2024 12:00:00 AM

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Customer Service Trainer
  • Empire Concepts Llc
  • Dallas, TX
  • Job Description Job Description Looking for an opportunity to work somewhere that rewards your work and talents? Look no...
  • 5/29/2024 12:00:00 AM

New Jersey is bordered on the north and northeast by New York (parts of which are across the Hudson River, Upper New York Bay, the Kill Van Kull, Newark Bay, and the Arthur Kill); on the east by the Atlantic Ocean; on the southwest by Delaware across Delaware Bay; and on the west by Pennsylvania across the Delaware River. New Jersey is often broadly divided into three geographic regions: North Jersey, Central Jersey, and South Jersey. Some New Jersey residents do not consider Central Jersey a region in its own right, but others believe it is a separate geographic and cultural area from the Nor...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$55,112 to $76,515

Customer Service Trainer in Milwaukee, WI
You might start by reviewing the ATD Competency Model, which outlines the various knowledge and skills a trainer might know about.
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Customer Service Trainer in Shreveport, LA
Design quality score card programs and maintain feedback mechanism for all field services.
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Average Customer Service Trainer Salary Across the U.S.
November 29, 2019