Customer Service Representative jobs in Wisconsin

Job Summary

This position is a customer facing position responsible for processing and analyzing the full accounts receivables cycle. This includes receiving customer orders, invoice creation, and applying customer payments. The position also supports the rest of the office staff in answering phones and greeting customers.

Essential Duties

Office Related

· Receive customer orders via phone, email, and in-person interactions.

· Effectively and efficiently communicate with operations on customer orders including due dates, outstanding orders, shipped orders, changes to orders, customer complaints, etc.

· Create customer invoices and apply payments upon receipt.

· Manage the deposit of customer funds and reconcile daily receipts vs deposits.

· Set up customers and maintain integrity of customer files in the accounting system in accordance with established procedures and compliance guidelines.

· Manage customer relationships. Respond to inquiries from customers; research and resolve questions and discrepancies. Update Customer Recipes as necessary.

· Perform routine housekeeping

Additional Duties

· Comply with all company policies.

· Comply with all local, state and federal laws, and regulations.

· Perform other duties as assigned

Job Qualifications

• Agriculture experience required

· A minimum requirement of a high school degree or equivalent

· Proficiency working with computers, software, etc.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Experience:

• Agriculture: 1 year (Required)

Ability to Commute:

• Pulaski, WI 54162 (Preferred)

Ability to Relocate:

• Pulaski, WI 54162: Relocate before starting work (Required)

Work Location: In person