Customer Service Manager jobs in Wisconsin

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Sales Manager-Aii, Compressor Techniques, Milwaukee ,WI
  • Atlas Copco Compressors LLC -North America Customer Center
  • Milwaukee, WI FULL_TIME
  • Sales Manager-Aii, Compressor Techniques, Milwaukee ,WI
    Functional area: Sales
    Country: United States
    City: Milwaukee
    Company name: Atlas Copco Compressors LLC
    Date of posting: Apr 19, 2024

    Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

    Join us on our journey for a better tomorrow.

    Your Role

    Potential compensation; includes a base salary of $50K - $75K based on knowledge, skills, and experience. Particiaption in a quarterly bonus program and car allowance. Commissions target income of $100K within first year.

    Mission: Manage, call on, and sell industrial equipment to customers in assigned territory.

    Product Sales - The Sales Representative prospects, sources, and maintains quality customers in assigned area. A requirement of this role is to achieve or exceed assigned sales goals by developing action plans and schedules to identify specific sales prospects, targets, and/or markets and to project number of contacts to be made. The Sales Representative manages, calls on, and sells products directly to customers in assigned area and will actively engage in planned prospecting activities geared at increasing the customer base. They will follow up on new leads and referrals resulting from field activity and establish rapport through maintaining regular contact with existing and new customers (particularly key accounts). Responding promptly to customer inquiries, introducing new products and upgrades, studying customer needs and coordinating customer service are abilities the Sales Representative should have.

    Additional duties of a Sales Representative include:

    • Preparing and presenting quotes, proposals, pricing, credit terms. Overseeing customer services through quality checks and follow-up; to help in identifying and resolving customer concerns.
    • Maintaining a professional image at all times through personal actions and initiatives. Enhancing division and Company reputation and brand image by consistently working to implement the Company's core values of commitment, interaction, and innovation.
    • Obtaining, developing, preparing, delivering, and presenting sales materials, exhibits, and promotional programs when attending exhibits, conferences, meetings, and other local, regional, and national promotional opportunities.

    Training & Development- The Sales Representative is expected to continuously update their job knowledge (for both products and sales/marketing strategies and skills) by participating in educational opportunities; reading professional publications; networking; and participating in professional organizations.

    Reporting - The Sales Representative, prepares reports as assigned relative to activity, lost orders, closings, follow-up, and performance against budget. These reports may also be on special developments, information, or feedback gathered through field activity, including recommendations for product, service, pricing changes and evaluation of competitive developments.

    Perform other duties as assigned.


    To succeed, you will need

    Skills and experience

    • Four year degree in engineering, business or marketing preferred or equivalent work experience .
    • 5 years of direct sales experience or customer service experience, industrial equipment sales preferred.
    • Must be proficient in Microsoft Office, including PowerPoint, Word and Excel.
    • Must be self-directed.
    • Must have excellent organizational, interpersonal and verbal and written communication skills.
    • Have proven business analysis skills.
    • Up to 35% over night travel.
    • Must have and maintain a valid driver's license.

    In return, we offer you

    Drive your Career, Explore Opportunities, Realize your Passion . . .Choose your career with us!

    Attractive benefits Include:

    • Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan with company matching.
    • Health insurance / Dental insurance / Vision insurance / Life & Disability insurance, along with Maternity and Paternity Leave offered.
    • Paid time off, 3 weeks of vacation, 8 fixed holidays and up to 5 floating holidays.
    • Potential compensation; includes a base salary of $50K - $75K based on knowledge, skills, and experience. Particiaption in a quarterly bonus program. Commissions target income of $100K within first year.
    • Car allowance $800 - $1100 / month depending on vehicle, unlimited fuel reimbursement.

    City
    Milwaukee


    Recruiter
    joseph.coleman@atlascopco.com


    Atlas Copco is a Swedish company, the Swedish human culture continues to flow through the veins of our 38,000 employees in more than 90 countries. It has a strong family vibe with a warm respect for each individual and we strive for strong diversity. We also invest heavily in our customers, in the environment, ... but first and foremost in our own people. In this way, we provide a stimulating environment in which you can further develop your competencies on a daily basis. In addition, our family-friendly working atmosphere gives you space in your agenda planning, so that your work and private life can be combined as easily as possible. www.atlascopco.com/compressor-jobs

    Atlas Copco Compressors LLC is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Atlas Copco Compressors LLC strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local law. All Atlas Copco Compressors LLC employees, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits and termination of employment.


    Atlas Copco Compressors LLC -North America Customer Center is an equal opportunity employer and does not discriminate in hiring or employment related decisions because of race, color, sex, religion, national origin, age, disability, sexual preference, genetic information, protected veteran status or any other protected class. Job promotions at Atlas Copco will be based on such factors as quality of work, prior job performance, attendance, safety record, and ability to work well with others. Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: acnacareers.hr@us.atlascopco.com or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis.

     

  • 14 Days Ago

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Customer service
  • Oxygen Service Company
  • Appleton, WI FULL_TIME
  • Company : Oxygen Service Company Location : Appleton, Wi Position : Customer Service Purpose of the Position : The Customer Service team is responsible for providing exceptional customer service and s...
  • 3 Days Ago

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Customer Service
  • Service First Staffing
  • Cudahy, WI FULL_TIME
  • This job offer is not available in your country. The ideal candidate will have a mechanical / shop background as this is a very fast paced environment. Must have excellent communication and time manag...
  • 10 Days Ago

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Customer Service
  • Oxygen Service Company
  • Eau Claire, WI FULL_TIME
  • The Customer Service team is responsible for providing exceptional customer service and support to core accounts and the Sales department. This will include generating quotes, directing/taking incomin...
  • 2 Months Ago

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Customer Service Manager
  • Artemax, Inc.
  • Berlin, WI FULL_TIME
  • Company Overview:Operating for over a quarter-century, Artemax is a dynamic and innovative manufacturing company committed to both quality and customer satisfaction. Providing superior wristbands and ...
  • Just Posted

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Customer Service Manager
  • C&S Wholesale Grocers
  • Monroe, WI FULL_TIME
  • Position OverviewThe Customer Service Manager is responsible for directing and supervising all functions and activities of front-end department personnel to achieve the sales and profit goals establis...
  • Just Posted

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Customer Service Manager
  • Greenfield Store (University & Greenfield)
  • Mesa, AZ
  • 4422 E University Dr Mesa Arizona, 85205, +1 (480) 5304720 Position Description: Responsible for the oversight, leadersh...
  • 5/31/2024 12:00:00 AM

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Customer Service Manager
  • 43rd Ave Store (43rd Ave & Thunderbird)
  • Phoenix, AZ
  • 4147 W. Thunderbird Rd. Phoenix Arizona, 85053, +1 (602) 2163915 Starting Pay / $17.00 Hour Position Description: Respon...
  • 5/30/2024 12:00:00 AM

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Customer Service Manager
  • Show Low Store (Show Low, Arizona)
  • Show Low, AZ
  • 4470 S. White Mountain Rd. Show Low Arizona, 85901, Starting Pay: $17/Hour Position Description: Responsible for the ove...
  • 5/29/2024 12:00:00 AM

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Customer Service Manager
  • Crossings Store (35th Ave & Southern)
  • Phoenix, AZ
  • 3636 W. Southern Ave Phoenix Arizona, 85041, +1 (602) 2163916 Position Description: Responsible for the oversight, leade...
  • 5/23/2024 12:00:00 AM

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Customer Service Manager
  • Raintree Store (Raintree & Hayden)
  • Scottsdale, AZ
  • 8053 E. Raintree Dr. Scottsdale Arizona, 85260, +1 (480) 3987647 Position Description: Responsible for the oversight, le...
  • 5/20/2024 12:00:00 AM

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Customer Service Manager
  • Thomas2 Store (32nd St & Thomas)
  • Phoenix, AZ
  • 3130 E Thomas Rd Phoenix Arizona, 85016, +1 (602) 2163906 Starting Pay: $17/ Hour Position Description: Responsible for ...
  • 5/16/2024 12:00:00 AM

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Customer Service Manager
  • Dobson Store (Dobson & Guadalupe)
  • Mesa, AZ
  • 2039 W Guadalupe Rd Mesa Arizona, 85202, +1 (480) 5304717 Starting pay: $17/ Hour Position Description: Responsible for ...
  • 5/14/2024 12:00:00 AM

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Customer Service Manager
  • MV Transportation
  • Las Vegas, NV
  • Overview: If you reside in California, please see our California Applicant Privacy Policy for more information about our...
  • 4/11/2024 12:00:00 AM

Wisconsin is bordered by the Montreal River; Lake Superior and Michigan to the north; by Lake Michigan to the east; by Illinois to the south; and by Iowa to the southwest and Minnesota to the northwest. A border dispute with Michigan was settled by two cases, both Wisconsin v. Michigan, in 1934 and 1935. The state's boundaries include the Mississippi River and St. Croix River in the west, and the Menominee River in the northeast. With its location between the Great Lakes and the Mississippi River, Wisconsin is home to a wide variety of geographical features. The state is divided into five dist...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$92,896 to $124,431

Customer Service Manager in York, PA
In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.
February 20, 2020
Customer Service Manager in Allentown, PA
To get started as a customer service representative you will need at least a high school diploma or equivalent.
December 22, 2019
Customer Service Manager in Vineland, NJ
The Customer Service Manager is responsible for providing a productive and motivating working environment, and addressing any issues/disputes from customers or clients.
December 28, 2019