Customer Service Manager jobs in Michigan

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service / Sales Representative
  • Luno Customer Acquisitions Inc.
  • Detroit, MI FULL_TIME
  • Customer service and support roles - immediate openings! We are located in Detroit, MI!

    REQUIREMENTS :

    • No experience required. We are ready to train!
    • Must have a high school diploma or equivalent.
    • Be authorized to work in the United States.
    • Background check required.
    • Grit and Motivation
    • Team player, leadership and athletic backgrounds are all a plus

    At Luno Customer Acquisitions, all degrees are considered since we believe that people with a passion for learning and growing are the key to success in the business and marketing and sales world!

    You'll have the chance to learn and apply transferable business skills such as:

    * Client Relations and Customer service

    * Communication skills

    * Customer Support

    * Team Leadership and Trainee Management

    Here at Luno Customer Acquisitions, we are looking for candidates that will represent us with the same level of commitment that we would show them.

    We are looking for Customer Service and Support representatives that want to grow in a competitive work environment, excel past expectations and have a passion for growth. Responsibilities include customer service, sales, training, client relations, data entry and helping customers to understand the benefits from some of our top clients.

    All degrees and qualifications will be considered but a student-mentality and desire to learn are essential for those wanting to make the most of this opportunity.

    Customer Service, Retail or Sales experience is great background experience because you'll be working directly with customers during the initial stages. A competitive nature, leadership traits and the ability to work as a team are characteristics we value here.

    Understanding our clients' needs and meeting their expectations time and time again has helped Luno Customer Acquisitions gain a competitive advantage.

    Job Type: Full-time

    Experience level:

    • No experience needed
    • Under 1 year

    Schedule:

    • Day shift
    • Monday to Friday

    Ability to Commute:

    • Detroit, MI 48228 (Preferred)

    Ability to Relocate:

    • Detroit, MI 48228: Relocate before starting work (Required)

    Work Location: In person

  • 3 Days Ago

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Operations Manager
  • Concentrix CVG Customer Management Group Inc.
  • Farmington, MI FULL_TIME
  • Job Title: Operations Manager Job Description The Operations Manager II is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for...
  • 3 Days Ago

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Job Placement Specialist
  • Elite Business Solutions LLC dba Customer Service Training Center
  • Southfield, MI CONTRACTOR
  • We are seeking a Job Developer to join our team! You will perform activities in human resources from recruiting new hires to retaining existing hires.Responsibilities:Helping clients identify their ca...
  • 5 Days Ago

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Customer Service
  • Firman Irrigation and Tree Service
  • Petoskey, MI FULL_TIME
  • Customer Service Assistant We are looking for an individual to manage our phones during our busiest part of the season in our summer months. The job involves: -Answering phones and maintaining a high ...
  • 26 Days Ago

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Customer Service Manager/Customer Concierge
  • Mr. Handyman of Kalamazoo-St. Joseph
  • Kalamazoo, MI FULL_TIME
  • Growing Home Improvement & Home Maintenance contractor looking to hire an experienced Customer Service Manager/Customer Concierge. This is an opportunity for an experienced team player to assume a rol...
  • 6 Days Ago

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District Manager
  • District Manager
  • Flint, MI FULL_TIME
  • Description Using your past leadership experience, you will: Grow a portfolio of successful businesses: Develop district-level strategies to achieve each restaurant’s financial, operational and custom...
  • 20 Days Ago

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Customer Service Manager
  • Goodyear2 Store (Litchfield Rd. & Van Buren)
  • Goodyear, AZ
  • 390 N. Litchfield Rd. Goodyear Arizona, 85338, +1 (602) 2163919 Position Description: Responsible for the oversight, lea...
  • 6/5/2024 12:00:00 AM

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Customer Service Manager
  • Palisades Store (Ftn Hills & Palisades)
  • Fountain Hills, AZ
  • 13757 N Fountain Hills Blvd Fountain Hills Arizona, 85268, +1 (480) 8165002 Position Description: Responsible for the ov...
  • 6/4/2024 12:00:00 AM

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Customer Service Manager
  • Thomas2 Store (32nd St & Thomas)
  • Phoenix, AZ
  • 3130 E Thomas Rd Phoenix Arizona, 85016, +1 (602) 2163906 Starting Pay: $17/ Hour Position Description: Responsible for ...
  • 6/3/2024 12:00:00 AM

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Customer Service Manager
  • Lake Havasu Store (Lake Havasu, Arizona)
  • Lake Havasu City, AZ
  • 1990 McCulloch Blvd Lake Havasu Arizona, 86403, Position Description: Responsible for the oversight, leadership and achi...
  • 5/31/2024 12:00:00 AM

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Customer Service Manager
  • Dunlap2 Store (I-17 & Dunlap)
  • Phoenix, AZ
  • 9201 N. 29th Ave Phoenix Arizona, 85051, +1 (602) 2163927 Position Description: Responsible for the oversight, leadershi...
  • 5/29/2024 12:00:00 AM

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Customer Service Manager
  • Raintree Store (Raintree & Hayden)
  • Scottsdale, AZ
  • 8053 E. Raintree Dr. Scottsdale Arizona, 85260, +1 (480) 3987647 Position Description: Responsible for the oversight, le...
  • 5/20/2024 12:00:00 AM

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Customer Service Manager
  • Dobson Store (Dobson & Guadalupe)
  • Mesa, AZ
  • 2039 W Guadalupe Rd Mesa Arizona, 85202, +1 (480) 5304717 Starting pay: $17/ Hour Position Description: Responsible for ...
  • 5/14/2024 12:00:00 AM

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Customer Service Manager
  • MV Transportation
  • Las Vegas, NV
  • Overview: If you reside in California, please see our California Applicant Privacy Policy for more information about our...
  • 4/11/2024 12:00:00 AM

Michigan consists of two peninsulas that lie between 82°30' to about 90°30' west longitude, and are separated by the Straits of Mackinac. The 45th parallel north runs through the state—marked by highway signs and the Polar-Equator Trail—along a line including Mission Point Light near Traverse City, the towns of Gaylord and Alpena in the Lower Peninsula and Menominee in the Upper Peninsula. With the exception of two small areas that are drained by the Mississippi River by way of the Wisconsin River in the Upper Peninsula and by way of the Kankakee-Illinois River in the Lower Peninsula, Michigan...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$93,040 to $124,624

Customer Service Manager in York, PA
In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.
February 20, 2020
Customer Service Manager in Allentown, PA
To get started as a customer service representative you will need at least a high school diploma or equivalent.
December 22, 2019
Customer Service Manager in Vineland, NJ
The Customer Service Manager is responsible for providing a productive and motivating working environment, and addressing any issues/disputes from customers or clients.
December 28, 2019